This rating includes all reviews, with more weight given to recent reviews.
Contact Nick Cruz
Contact Nick Cruz
360 Reviews of Nick Cruz
March 30, 2024
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Employee Rating
The service agent made my visit a good experience with letting me know what to expect. When I received the car, the jobs were done. letting me know what to expect. When I received the car, the jobs were done.More
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best Regards,
Christian Simon
General Manager
March 29, 2024
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I have been a Customer for years! 5 Lexus cars owned! Grateful for their service and support 5 Lexus cars owned! Grateful for their service and supportMore
by MIHITASGRNDMA Verified Customer Verified Customer
Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Christian Simon
General Manager
March 29, 2024
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Service is excellent and all technicians are very knowledgeable and friendly. They did everything to even I was late for my appointment knowledgeable and friendly. They did everything to even I was late for my appointment More
We're glad to know you had an excellent service experience at Lexus of Sacramento, even when running a bit late! Our team always strives for top-notch customer care. Thanks for the review and we hope to see you again soon!
March 25, 2024
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Attentive, professional, and overall great service They did a fabulous detail job on my car It looked new! did a fabulous detail job on my car It looked new!More
We're so glad to know you had a great experience with us at Lexus of Sacramento and that your car looks like new after the detail job. Thanks for sharing this positive feedback!
March 21, 2024
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I liked it Very upfront & professional This is my home dealership Love it so dealership Love it soMore
Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento.
Best Regards,
Christian Simon
General Manager
March 20, 2024
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They are always courteous and meet our needs We are pleased that they have a loaner car available when we request it. pleased that they have a loaner car available when we request it.More
Gil, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Nick can assist you with in the future, please let us know.
Best Regards,
Christian Simon
General Manager
March 18, 2024
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Although long, yet pleasant Overall it was a positive experience The survey is very annoying experience The survey is very annoyingMore
Nick was friendly, up- beat and efficient throughout our service appointment. Everything was handled to our satisfaction. service appointment. Everything was handled to our satisfaction.More
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come!
Best Regards,
Christian Simon
General Manager
March 08, 2024
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I have been happy with the services for at least 10 years. Now please stop asking. If I have a problem, I will tell you. years. Now please stop asking. If I have a problem, I will tell you.More
It was good as always. Everyone was nice & professional! Great service! Have a good day Everyone was nice & professional! Great service! Have a good dayMore
by AMBROSE9775 Verified Customer Verified Customer