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Nick Cruz

Overview Reviews (360) Inventory (175)

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Nick Cruz

Nick Cruz | Page 5

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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360 Reviews

Overview Reviews (360) Inventory (175)

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360 Reviews

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360 Reviews of Nick Cruz

March 30, 2024

Dealership Rating

Employee Rating

The service agent made my visit a good experience with letting me know what to expect. When I received the car, the jobs were done. letting me know what to expect. When I received the car, the jobs were done. More

by Luckyme

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nick Cruz

Mar 30, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 29, 2024

Dealership Rating

Employee Rating

I have been a Customer for years! 5 Lexus cars owned! Grateful for their service and support 5 Lexus cars owned! Grateful for their service and support More

by MIHITASGRNDMA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nick Cruz

Mar 30, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 29, 2024

Dealership Rating

Employee Rating

Service is excellent and all technicians are very knowledgeable and friendly. They did everything to even I was late for my appointment knowledgeable and friendly. They did everything to even I was late for my appointment More

by jhu69

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 29, 2024 -

Lexus of Sacramento responded

We're glad to know you had an excellent service experience at Lexus of Sacramento, even when running a bit late! Our team always strives for top-notch customer care. Thanks for the review and we hope to see you again soon!

March 25, 2024

Dealership Rating

Employee Rating

Attentive, professional, and overall great service They did a fabulous detail job on my car It looked new! did a fabulous detail job on my car It looked new! More

by dramjd26

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nick Cruz

Mar 26, 2024 -

Lexus of Sacramento responded

We're so glad to know you had a great experience with us at Lexus of Sacramento and that your car looks like new after the detail job. Thanks for sharing this positive feedback!

March 21, 2024

Dealership Rating

Employee Rating

I liked it Very upfront & professional This is my home dealership Love it so dealership Love it so More

by Tom72c

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nick Cruz

Mar 21, 2024 -

Lexus of Sacramento responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 20, 2024

Dealership Rating

Employee Rating

They are always courteous and meet our needs We are pleased that they have a loaner car available when we request it. pleased that they have a loaner car available when we request it. More

by GIL.LEON13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nick Cruz

Mar 20, 2024 -

Lexus of Sacramento responded

Gil, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Nick can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

March 18, 2024

Dealership Rating

Employee Rating

Although long, yet pleasant Overall it was a positive experience The survey is very annoying experience The survey is very annoying More

by ANBTRAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nick Cruz

March 12, 2024

Dealership Rating

Employee Rating

Nick was friendly, up- beat and efficient throughout our service appointment. Everything was handled to our satisfaction. service appointment. Everything was handled to our satisfaction. More

by RCALLES1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nick Cruz

Mar 12, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 08, 2024

Dealership Rating

Employee Rating

I have been happy with the services for at least 10 years. Now please stop asking. If I have a problem, I will tell you. years. Now please stop asking. If I have a problem, I will tell you. More

by MREEDFLUTE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nick Cruz

March 05, 2024

Dealership Rating

Employee Rating

It was good as always. Everyone was nice & professional! Great service! Have a good day Everyone was nice & professional! Great service! Have a good day More

by AMBROSE9775

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Nick Cruz

Mar 05, 2024 -

Lexus of Sacramento responded

Thanks for choosing Lexus of Sacramento! See you next time.

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