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Nick Cruz
Nick Cruz at Lexus of Sacramento

Nick Cruz | Page 4

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.6
360 Reviews
4.6

360 Reviews

Write a Review

360 Reviews of Nick Cruz

April 11, 2024

Dealership Rating
Employee Rating

Lexus of Sacramento provides excellent service to customers and its work quality is very good. More

by Jhueliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Huttleston

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Apr 12, 2024

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 11, 2024

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Employee Rating

Service was great. The staff was nice & knowledgeable & professional. They secured me a Lyft ride to & from the mall More

by CYNSTILES
Recommend Dealer
Yes
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Apr 11, 2024

Lexus of Sacramento responded

We're glad to know you had a great experience with our team at Lexus of Sacramento! We strive for professionalism and knowledge in all we do. Thanks for sharing your feedback, it's much appreciated!

April 11, 2024

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They always take care of me in a timely manner. I am well satisfied with the service. More

by KATHYANN_48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Lexus of Sacramento responded

Hi Kathy Ann: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

April 09, 2024

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Employee Rating

In the last 13 years, I have purchased two RX 350 Lexus’. In those years, Nick and Lexus Sacramemto has been helpful, Knowledgeable and curious. I appreciate their service More

by LARRY.LISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2024

Lexus of Sacramento responded

Hi Larry - We're delighted to know that you've had a positive experience with Nick and our team at Lexus of Sacramento over the years. We appreciate your loyalty and look forward to continuing this relationship in the future!

April 09, 2024

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Employee Rating

Great attention to detail; polite and efficient staff. Also, the reminder about existing service coverage was great to hear from staff. More

by gymstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

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Apr 09, 2024

Lexus of Sacramento responded

We're glad to know you appreciated our attention to detail and efficiency here at Lexus of Sacramento. It's important for us that our customers are aware of their service coverage. Thanks for the positive feedback!

April 08, 2024

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Employee Rating

gee whizz. we bought it new in 04 and have been happy with the service ever since. More

by PAULFBASYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2024

Lexus of Sacramento responded

Paul, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

April 06, 2024

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Employee Rating

No follow up when they said they would Found a scratch that occurred after the car was washed by Lexus of Sacramento More

by William
Recommend Dealer
No

Other Employees Tagged: Forgot his name

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Apr 08, 2024

Lexus of Sacramento responded

William, I'm sorry to learn about the scratch on your car and the conflicted follow-up. This is not reflective of our usual standards, but I'd like to make things right for you - could we discuss this further? Please reach out to me at your earliest convenience. Thank you, Jameson White - Parts Manager - nephiwhite@lithia.com

April 05, 2024

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Employee Rating

Service manager, Nick Cruz is the best. He always takes good care of me and all my cars. More

by TomSC
Recommend Dealer
Yes
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Apr 07, 2024

Lexus of Sacramento responded

Thank you so much for your kind words, Tom, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

April 04, 2024

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Employee Rating

Nick was awesome. Helpful. Friendly. Yes I would recommend him to my friends. Answered all my questions. More

by TINARISNICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2024

Lexus of Sacramento responded

Thank you for your review and kind words for Nick. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 02, 2024

Dealership Rating
Employee Rating

Good I enjoy goi g there I enjoy Lexus of Sacramento I enjoy taking my cat to Lexus of Sacramento More

by Margaret M Carr
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz

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Apr 02, 2024

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We look forward to working with you again. Best Regards, Christian Simon General Manager

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