Nick Cruz | Page 7

Professional and quick turn around Gives you detailed information and works with my work schedule information and works with my work schedule More

by Nash212321 Verified Customer Verified Customer

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Very nice The staff and the service was really knowledgeable at what they do . knowledgeable at what they do . More

by DBUZHIKOV Verified Customer Verified Customer

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Nick made it seamless with getting service on my Lexus From drop off to dealer car to pick up easy From drop off to dealer car to pick up easy More

by rob3102515101 Verified Customer Verified Customer

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I love the way I am treated as a person and customer. In that order. In that order. More

by Ect1965 Verified Customer Verified Customer

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The process went smoothly. There were no surprises I was pleased on how Nick presented the maintenance treatment There were no surprises I was pleased on how Nick presented the maintenance treatment More

by MARKMENDO Verified Customer Verified Customer

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Overall experience was excellent. Everything was completed on time. Only thing missing was the inspection report but not a big deal Everything was completed on time. Only thing missing was the inspection report but not a big deal More

by pradeep_nannepaga Verified Customer Verified Customer

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Good I had a good experience. The only problem was the Lyft could not find my location The only problem was the Lyft could not find my location More

by JUNEMORRIS46 Verified Customer Verified Customer

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RESOLUTION: Russ reached out to me and went tremendously above and beyond to ensure the outcome was a positive one. Thank you Russ! I took my vehicle to my local dealer that does my service for my other above and beyond to ensure the outcome was a positive one. Thank you Russ! I took my vehicle to my local dealer that does my service for my other vehicles and they informed me that the rotors on the vehicle are warped. I called Lexus of Sacramento and they scheduled me an appointment for 2/10 at 10am. Kyle reached out to me for something else and knew to expect me plus the dealer even confirmed my appointment- and then I got a call that I missed at 8:30 from Nick Cruz saying they "don't have a used car technician on the weekends". A used car is just a new car with some miles on it, and a Lexus is a Toyota. I also never heard back from the sales manager Bryon Burdette after sending him an email and calling him. Hopefully they will foot the bill for the repairs as I live 2 hours away and will not be driving out to them again...but I'm happy to keep updating my review either way. More

by AHBRYANNASALAZAR Verified Customer Verified Customer

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Nick is the best service manager with knowledge and courtesy. Get details explanation and right on time. courtesy. Get details explanation and right on time. More

by TomSC Verified Customer Verified Customer

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nick is always helpful and informative. staff is friendly and courteous... sac lexus is best lexus dealer in the greater sac area. I drive out of my way to use them staff is friendly and courteous... sac lexus is best lexus dealer in the greater sac area. I drive out of my way to use them More

by AMBERGARCIA1 Verified Customer Verified Customer

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