Buying a vehicle can be so stressful. I planned on car shopping in another 6 weeks but my engine died. Werner Mazda made this a very stressfree experience.
"Professional and efficient! "
On time for the appointment. Sent a video of the car in the shop showing the nest in the engine. Service advisor came in quickly to explain. All done timely and car was washed! I love this dealership!
"Friendly, informative with no sales pressure, outstanding."
- Dominic Coughlin
Came to Werner 4 montsh ago with son, looking for 2nd vehicle for the household. Only shopping, comparing & test driving.
The salesman Mike Heintz & Nick Flood were friendly, answered all questions without trying to rope me into a sale. Mike explained all current incentives, benefits of buying Mazda as well as services they offered to customers who purchased from them, tour of their deakership & automotive service area, again with no pressure to buy.
Went to look at another Mazda 3 Touring in Nashua because of color, salesman didn't show up for the appointment, another salesman stepped up & was friendly, however the sales manager & finance staff put on alot of pressure & were not personable.
I returned to Werner 4 months later ready to buy, again Mike & Nick were very friendly, Mike kept his appointment with me, answered more questions, had a couple models I was interested in ready to look at when I arrived, another test driive, no pressure & I purchased a '18 Mazda 3 Grand Touring. I received a great deal, a lower overall price than what Nashuas price was for a lesser model. Walked me through the purchasing process & again, with no pressure.
Thanks Mike, Nick & Jay! Made my buying experience a seemless & pleasant one. Will recommend anyone I know to stop in. Thanks again!
Keep up the good work. Personnel is very friendly and easy to work with. Always treated with respect. Very knowledgeable and accommodating to ones needs.
"Great experience "
Joe helped me get into the car I wanted within my budget! He never pressured me and treated me with respect. I love my new CX-3 and want to drive it all the time. Thank you Joe and Nick for helping me find my new car!
"Turning a bad situation into a good one"
I previously was driving a 2018 Toyota Corolla, which was totaled in April when a young gentleman ran a stop sign on my son. I went into Werner because two of my children had recently each had purchased that second vehicle from Werner. I stopped into Werner noone was pushy just answered questions that I had. They made the whole process rather painless. I couldn't be more happy with my 2017 CX5
"Great car buying experience"
Recently purchased a 2018 Mazda 3, and the process couldn't have been smoother. Cameron and his sales manager Nick were both professional and easy to work with, as was Jay in finance. They offered a great deal on the new vehicle, and a fair deal on the trade-in as well. This was the first vehicle I have purchased from Werner, but I would definitely go back there again and would highly recommend them to others.
The work was done correctly.
The price was reasonable.
The people were friendly.
They know my name.
I will go there again.
I love my Mazda!
"Another sale well done by Werner Mazda"
We bought a new cx-9 Thanksgiving week. It snowed, people were delayed, but our transaction went perfectly. We had a 2014 cx-9 for trade but wanted to sell the old car to our son. Werner let us pass through the transaction so that we bought the new car, werner took the 2014 in trade, turned around and sold the 2014 to my son, secured financing for both cars all of which took just a couple hours. Thanks go out to Rich, Eric, Jay, NIck and John for all of their help.
A special thank you to Rich who was awesome as usual. We as a family have purchased 7 vehicles from Werner and get most of our service done at Wernerl. They are fair, friendly and efficient! Every time I see Rich he greets me by name and asks if there is anything he can do for me …. stressing anything!
Thanks Bob for having such a great team.
"Bought a car easily enough"
This is a typical car dealer. That said, I knew what I wanted, I found it, I did my research on price and features, and this dealership was just fine to work with. I set the rules I needed and they respected them. I am curious to see what the service will be like. Hopeful!