Nick Flood
Nick Flood at Werner Mazda

Nick Flood | Page 12

Sales Manager

Werner Mazda

736 Huse Rd
Manchester, NH 03103

4.8
373 Reviews

New Hampshire born and bred, I know what value means. I'm not going to try to get fancy with half-truths or any of the stuff that just makes the process more difficult -- I think sticking to the truth makes everything simpler and smoother. I'm proud of the team we've assembled here, and I hope you'll find out why!

4.8

373 Reviews

Write a Review

Dealership Experience

13 yrs, 5 mos

Industry Experience

28 yrs, 1 mo

Languages Spoken

English English

373 Reviews of Nick Flood

October 24, 2022

Dealership Rating
Employee Rating

Best Werner Team. Thank you=Eric,Richard,Nick,Jay,and Roger for keeping me under Mazda wings.I love my classy anf chic Mazda CX9 carbon edition. More

by roykhayat1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond, Eric Werner, Donna Coppola , Jay Trabucco, Roger Turnquist

October 07, 2022

Dealership Rating
Employee Rating

This dealership goes above and beyond to please their potential future customers and existing customers. My time at Werner was very smooth, they answered all the questions I had along with getting me in More

by dennis.colameta7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond, Eric Werner , Jay Trabucco

September 30, 2022

Dealership Rating
Employee Rating

Very Knowledgeable crew . But ying a vehicle from Werner is and education that will make you a life long customer. The Mazda automobile is upper class at reasonable prices More

by acewrench
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 14, 2022

Dealership Rating
Employee Rating

I give Werner Mazda a 2 of 5 because I purchased a used vehicle that has a worn door brake on the driver side. I requested the part from Werner Mazda, within the 90 day warranty, and even offered to instal More

by jb18990
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Hering

Sep 14, 2022

Werner Mazda responded

Hello Jason, This is Rich Hammond, the General Sales Manager at Werner Mazda. I am sorry to see this review. Even though this part would not be covered under the Powertrain Warranty that comes with our used vehicles, In hindsight I should of authorized giving the part.

Sep 14, 2022

Werner Mazda responded

Thanks for getting back to me, how about I cut you a $40 check and you update this review?

Sep 14, 2022

jb18990 responded

Dear Rich, Its funny how a minor issue can have such a significant impact on the overall customer experience. I was honest with Rob about the rating I intended to give and it didn't seem to matter at the time. I appreciate you reaching out and the humbleness, but (as you know) making it right with the customer, is all that matters. All the best - Jason

August 13, 2022

Dealership Rating
Employee Rating

Everyone was cool and polite, while process was smooth. Response time was always pretty quick, would recommend this dealership. More

by rothanak
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond, Michael Heintz

August 13, 2022

Dealership Rating
Employee Rating

This was my first time buying a car and Mike was extremely helpful through the entire process! He was attentive and listened to my needs for a car. I would highly suggest Mike! More

by Ally
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Heintz

August 02, 2022

Dealership Rating
Employee Rating

Werner's staff provided excellent service in securing our new CX-5 with everything we wanted and nothing we didn't. They guided me through completing the entire purchase from the comfort of my home, from loc More

by K&G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond, Eric Werner, Dylan Gallagher , Jay Trabucco, Tucker Tripp, Rachael (parts manager)

July 24, 2022

Dealership Rating
Employee Rating

Love the team at WERNER MAZDA! A family owned dealership that treats you like part of the family. More

by lyonqueen2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond, Eric Werner, Donna Coppola, Dylan Gallagher , David Lee, Jay Trabucco

July 16, 2022

Dealership Rating
Employee Rating

Rob was very helpful and informative and I would not hesitate to work with him again in the future. He took his time to make sure I was happy with my decision. This is my first Mazda purchase and with More

by kguida
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Hering

July 13, 2022

Dealership Rating
Employee Rating

OUTSTANDING customer service ! Love my 2022 CX-30 Premium Plus turbo. Service managers Dylan and Nick are the best ever. They go above and beyond. Staff friendly, professional an More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Gallagher

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