New Hampshire born and bred, I know what value means. I'm not going to try to get fancy with half-truths or any of the stuff that just makes the process more difficult -- I think sticking to the truth makes everything simpler and smoother. I'm proud of the team we've assembled here, and I hope you'll find out why!
Read more377 Reviews
Write a ReviewDealership Experience
13 yrs, 7 mos
Industry Experience
28 yrs, 3 mos
Languages Spoken
English
377 Reviews of Nick Flood
June 05, 2020
Wonderful experience. The new building is wonderful and comfortable. The sales team was very knowledgeable and helpful in my car buying process without being pushy. They The new building is wonderful and comfortable. The sales team was very knowledgeable and helpful in my car buying process without being pushy. They answered all my questions patiently and, once I decided to move forward with the sale, made all the paperwork easy and picking up my car a quick, smooth process. I had to return the same week for an inspection, and the service department was very accommodating to my lack of appointment and got the inspection done right away. I definitely recommend Werner for sales and service! More
Other Employees Tagged: Jess Kinney, Jay Trabucco, Roger Turnquist
May 31, 2020
Quick and easy. Had great communication with me. Had car ready to go when I got there and were flexible with price. I'd go back again. ready to go when I got there and were flexible with price. I'd go back again. More
Other Employees Tagged: Rich Hammond, Michael Heintz , Jay Trabucco
May 18, 2020
Sales Experience Michael was very knowledgeable about the car that I purchased (Mazda 3). He answered all my questions and addressed all of my concerns. I would recomm Michael was very knowledgeable about the car that I purchased (Mazda 3). He answered all my questions and addressed all of my concerns. I would recommend Werner Mazda to anyone looking to purchase a care. More
Other Employees Tagged: Michael Heintz , Jay Trabucco
May 14, 2020
Great Dealership Great dealership and a awsome group of people I love the no pressure sales thats why i bought there Everthing was great from the start to the end Great dealership and a awsome group of people I love the no pressure sales thats why i bought there Everthing was great from the start to the end More
Other Employees Tagged: Jay Trabucco, Roger Turnquist
May 11, 2020
Had a great experience with the Mazda dealership. All around couldn’t ask for anything better, everyone was so friendly and helpful inside and outside of the store. Rob truly made my car buying experienc around couldn’t ask for anything better, everyone was so friendly and helpful inside and outside of the store. Rob truly made my car buying experience one of the best ones ever, and will have a customer for life. Thank you Mazda and Rob More
Other Employees Tagged: Robert Hering , Jay Trabucco
May 06, 2020
Great customer service. Service department is better than any other dealership I have been to. Affordable service without pressure to up sell. Friendly staff. Great massage chair in the waiting area. any other dealership I have been to. Affordable service without pressure to up sell. Friendly staff. Great massage chair in the waiting area. More
Other Employees Tagged: Robert Hering , Jess Kinney, Roger Turnquist
May 05, 2020
Very responsive and friendly. Made an appointment (during Covid times) and the car and sales rep David were ready. David started with a tour of the service dept and was willing to work with us in a variety o Covid times) and the car and sales rep David were ready. David started with a tour of the service dept and was willing to work with us in a variety of ways, neatly facilitating our transaction to our satisfaction. He was also highly knowledgeable about the vehicle even though it wasn't their primary brand. It should be noted also that he/they did this in the midst of relocating the dealership as well. Additionally, we noted an issue with the brakes during the test drive and we were assured that they would take care if it. True to their word, the service manager contacted us the next week to schedule service on the problem. I would recommend Werner for any care buying needs. (I would however like to see a bit more Covid-19 precautions being practiced). More
Other Employees Tagged: David Lee, Jay Trabucco
May 04, 2020
Flaking paint Problem not addressed properly.horrible touch up and cover up on the problem areas. No follow up and my request for documentation was not provided nor Problem not addressed properly.horrible touch up and cover up on the problem areas. No follow up and my request for documentation was not provided nor was the issue properly resolved. More
Other Employees Tagged: Dylan
April 23, 2020
Nice work guys - Have bought over a dozen vehicle from you folks over the years as I know that I always get a fair deal and am treated well across the board. I can't Have bought over a dozen vehicle from you folks over the years as I know that I always get a fair deal and am treated well across the board. I can't be more complementary of the sales and service teams as they are knowlegable, responsive and highly professional. Looking forward to providing my whole family on a go-forward basis with a solid relationship of trust and confidence in your organization and in the Mazda brand as I've never had an unpleasant issue with any vehicle I've purchased over two decades. All the best and well done..... Michael More
Other Employees Tagged: Rich Hammond , Roger Turnquist
April 17, 2020
Everything was perfect. No pressure just the facts and straight forward talk. Financing was were I wanted to be and when I had a question it was answered. The car was for my daughter and she was treated w straight forward talk. Financing was were I wanted to be and when I had a question it was answered. The car was for my daughter and she was treated with the respect which I appreciated greatly. More
Other Employees Tagged: Rich Hammond, Michael Heintz, Robert Hering
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