Nick Flood | Page 23

Had a great experience with the Mazda dealership. All around couldn’t ask for anything better, everyone was so friendly and helpful inside and outside of the store. Rob truly made my car buying experienc around couldn’t ask for anything better, everyone was so friendly and helpful inside and outside of the store. Rob truly made my car buying experience one of the best ones ever, and will have a customer for life. Thank you Mazda and Rob More

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Great customer service. Service department is better than any other dealership I have been to. Affordable service without pressure to up sell. Friendly staff. Great massage chair in the waiting area. any other dealership I have been to. Affordable service without pressure to up sell. Friendly staff. Great massage chair in the waiting area. More

by Vikki917 Verified Customer Verified Customer

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Very responsive and friendly. Made an appointment (during Covid times) and the car and sales rep David were ready. David started with a tour of the service dept and was willing to work with us in a variety o Covid times) and the car and sales rep David were ready. David started with a tour of the service dept and was willing to work with us in a variety of ways, neatly facilitating our transaction to our satisfaction. He was also highly knowledgeable about the vehicle even though it wasn't their primary brand. It should be noted also that he/they did this in the midst of relocating the dealership as well. Additionally, we noted an issue with the brakes during the test drive and we were assured that they would take care if it. True to their word, the service manager contacted us the next week to schedule service on the problem. I would recommend Werner for any care buying needs. (I would however like to see a bit more Covid-19 precautions being practiced). More

by audioalive Verified Customer Verified Customer

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Flaking paint Problem not addressed properly.horrible touch up and cover up on the problem areas. No follow up and my request for documentation was not provided nor Problem not addressed properly.horrible touch up and cover up on the problem areas. No follow up and my request for documentation was not provided nor was the issue properly resolved. More

by johnhoell Verified Customer Verified Customer

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Nice work guys - Have bought over a dozen vehicle from you folks over the years as I know that I always get a fair deal and am treated well across the board. I can't Have bought over a dozen vehicle from you folks over the years as I know that I always get a fair deal and am treated well across the board. I can't be more complementary of the sales and service teams as they are knowlegable, responsive and highly professional. Looking forward to providing my whole family on a go-forward basis with a solid relationship of trust and confidence in your organization and in the Mazda brand as I've never had an unpleasant issue with any vehicle I've purchased over two decades. All the best and well done..... Michael More

by MRL1111 Verified Customer Verified Customer

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Everything was perfect. No pressure just the facts and straight forward talk. Financing was were I wanted to be and when I had a question it was answered. The car was for my daughter and she was treated w straight forward talk. Financing was were I wanted to be and when I had a question it was answered. The car was for my daughter and she was treated with the respect which I appreciated greatly. More

by jasoncrossi Verified Customer Verified Customer

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Extremely responsive to needs/wants, no up-selling and very helpful. No annoying repeat emails, they respect your wishes regarding this. The Sales manager was not “pushy” as he also respected my timeframe very helpful. No annoying repeat emails, they respect your wishes regarding this. The Sales manager was not “pushy” as he also respected my timeframe. More

by djn03064 Verified Customer Verified Customer

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New car I just bought a new Mazda CX -30 March 2020.. I highly recommend Werners Mazda! During all this Coronavirus troubles they went up and beyond expectati I just bought a new Mazda CX -30 March 2020.. I highly recommend Werners Mazda! During all this Coronavirus troubles they went up and beyond expectations, Being afraid to bring a 96 year old mom to the dealer, the dealer brought the car to my house for my mom to try and take a test drive. Everyone at the dealership was friendly, professional, courteous, understanding , and made the whole process easy and comfortable. My salesman, Mike Heintz is amazing! He is very knowledgeable about all the different cars, answered any and all questions, makes sure that you understand everything,, returns your calls, very patient , professional, courteous, made the whole process easy and comfortable. I would not hesitate to buy a car from Werners or Mike. More

by Spit Fire Verified Customer Verified Customer

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A very good experience in very difficult times. I needed to renew my lease during the very difficult times we are all going through. The gang at Warner motors helped me get through this in a very re I needed to renew my lease during the very difficult times we are all going through. The gang at Warner motors helped me get through this in a very reasonable amount of time. I highly recommend this dealership. More

by jferraro1 Verified Customer Verified Customer

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Excellent service We bought a Mazda CX-5 from David Lee, a terrific salesman. He was easy to work with, as was Nick Flood, his supervisor. David's "walk through" of the We bought a Mazda CX-5 from David Lee, a terrific salesman. He was easy to work with, as was Nick Flood, his supervisor. David's "walk through" of the car's features before handing it over was superb. Very thorough and complete. Even though it was the end of the day he didn't rush us through. More

by J Verified Customer Verified Customer

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