Awesome! I put a new engine in an Escape from xxxx, had to have towed to Ewald to have computer reprogrammed. Bob, the service writer we worked with, is a "car guy". Sure beats going into a place and have a service writer put "clunk bang clink" noise and then pass the work order to a tech. Bob was attentive, kept me informed of what was going on, even attempted to introduce me to the tech doing the repair. Nice to see, I've been in the car biz myself in one facet or another for 40 plus years, and all to often I've seen service writer$ simply take your name and a rough outline of your complaint. Thanks again , Bob.......you rock!
"Five star service"
Michelle, Mike & Nick took such great care of us with our service needs!! Highly recommend this place, they make me feel like family. Nowadays you can't say that as often, however they do spend the time and really care about their customers.
"Amazing customer service from the Service Department "
Nick Harmon ( Service Manager) is the only person I trust with my vehicles. I know that I’m getting the highest quality service at the best price.
Even though there are several other dealerships closer to me. I wouldn’t hesitate driving the extra distance knowing my vehicles are in the best hands.
If you have any service needs for your vehicle I would highly recommend stopping by Ewalds Venus Ford.
Highly recommend this dealership! They take great care of their customers and really understand the meaning behind the words customer service. Will be going back.
"Great service, people and vehicles"
My experience with Tyler Eichmeyer and Ewald Ford was excellent. Tyler was extremely knowledgeable and friendly. He took the time to answer all of my questions in a way that was understandable and informative. He listened to what I wanted and didn't try to sell.me something I did not want. He is a credit to Ewald Ford. Nick Harmon was also extremely helpful and explained the paperwork thoroughly.
"Awesome experience; reasonable prices; trustworthy staff"
I went here once on a whim and have been coming back ever since. It really is a great experience, not what you'd expect from a dealership. The shop is amazingly clean, the staff is courteous, and most importantly the prices seem very fair. What I like the most is how the staff walks you through the process and the cost so you know it all up front. It's a very positive experience all around.
"Fast, Inexpensive and Clean"
- Saucey Won
I came in to have an oil change completed. I was greeted by the Service Manager, Nick. Although I didn’t have an appointment, he told me he’d be able to accommodate me without an issue. I had an oil change completed on my vehicle at a very reasonable cost in less than an hour and my car was pulled around washed and vacuumed! Would definitely recommend and I will return!