The best dealership I have ever dealt with!
I have serviced at other dealerships that don’t compare. Keep up the Good Work!
I have serviced at other dealerships that don’t compare. Keep up the Good Work!
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by aweimar0
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2025 -
Lake Chevrolet responded
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team works hard to provide top-notch service, and we appreciate your kind words. We look forward to seeing you again soon!
Sincerely, The Team at Lake Chevrolet
As always, great service and such a beautiful dealership!
John is awesome and always takes good care of my vehicle.
John is awesome and always takes good care of my vehicle.
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by tbartelt
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Webler
This is the best place to find your dream car.
The staff is amazing and will do whatever they can to see you off in your new car.
The staff is amazing and will do whatever they can to see you off in your new car.
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by amandaemrath
Service Price Transparency
Jan 08, 2025 -
Lake Chevrolet responded
Thank you so much for the wonderful review! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team truly loves helping customers find their dream cars, and we're glad they made a great impression on you. We hope to see you again soon!
Sincerely, The Team at Lake Chevrolet
Overall, ok.
They do fix the car well but customer service needs to improve. I have been a long term customer of this service department. I had a car recently fix
They do fix the car well but customer service needs to improve. I have been a long term customer of this service department. I had a car recently fixed at this repair shop that took weeks to fix, and I repeatedly requested a loaner vehicle so i could get to work and I was ignored. I sent an e-mail to the dept mgr to complain and that e-mail was ignored too. I also had a problem with one of the service technicians and contacted the dept manager and that complaint was ignored too. They do fix the cars well but I personally no longer feel valued or listened to as a customer.
One time I came in with my car. They drove my car into the bay to be looked at, and the next technician drove it back outside and put it back in the lot without even looking at it. When I told them I noticed this they drove it back into the car bay and then actually looked at it. Again, waiting there…felt not valued, under-communicated with, and ignored.
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by CruzeLady
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Cruz
, Cameron Allen, Jonathan Colin, John Webler, Megan
Jan 08, 2025 -
Lake Chevrolet responded
Thank you for sharing your experience with us. We appreciate your long-term loyalty to Lake Chevrolet's service department, and we understand how frustrating it can be when expectations around communication and support are not met. Our team strives to ensure customers feel valued and heard throughout the process. Your feedback regarding loaner vehicles and communication is essential, and we encourage you to reach out directly to our team so we can address your concerns more effectively. Thank you again for your insights, and we hope to restore your confidence in our services.
Sincerely, The Team at Lake Chevrolet
this chev dealer is very nice and they are very nice to
talk to I'll keep going if I need it in the future
talk to I'll keep going if I need it in the future
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by Cungbik
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Craig Pozarski,
Jose Cruz
, Cameron Allen, Jonathan Colin, Yessi Lopez, Edgardo Vargas, John Webler
Jan 01, 2025 -
Lake Chevrolet responded
Thank you for your wonderful review! We truly appreciate your kind words about Lake Chevrolet and our team. It’s great to know that you found our staff friendly and enjoyable to talk to. We look forward to assisting you again in the future! Safe travels until then!
Sincerely, The Team at Lake Chevrolet
Very clean love the drive up .
.....the service team was awesome...Also the wait time wasn't to bad...
.....the service team was awesome...Also the wait time wasn't to bad...
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by olavarriamark9
Verified Customer
Verified Customer
Service Price Transparency
Dec 28, 2024 -
Lake Chevrolet responded
Thank you for your feedback! We're glad to hear that you enjoyed the clean environment and found our service team to be awesome. It's great to know that your wait time was manageable as well. We appreciate you choosing Lake Chevrolet and hope to see you again soon!
Sincerely, The Team at Lake Chevrolet
Excellent Excellent Excellent Excellent Excellent
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent
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by glennjeske56
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Craig Pozarski,
Jose Cruz
, Cameron Allen, Jonathan Colin, Yessi Lopez, Edgardo Vargas, John Webler
Dec 13, 2024 -
Lake Chevrolet responded
Thank you so much for your enthusiastic review! We truly appreciate your positive feedback about Lake Chevrolet. We look forward to serving you again in the future!
Sincerely, The Team at Lake Chevrolet
I had an issue with my windshield after a visit for an
oil change.
John and his staff resolved the problem and put my mind at ease.
oil change.
John and his staff resolved the problem and put my mind at ease.
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by Dan
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Webler
Nov 20, 2024 -
Lake Chevrolet responded
Thank you for sharing your experience with us! We appreciate your feedback about the issue with your windshield following your oil change. We're glad to hear that John and our staff were able to resolve the problem and put your mind at ease. At Lake Chevrolet, we strive to ensure our customers' satisfaction, and we hope to assist you again in the future!
Sincerely, The Team at Lake Chevrolet
Parts department guy is great representation and
professional, service guy was not professional at all , lied , nick the manager was more straightforward, and professional,I usually go to Griffen Ch
professional, service guy was not professional at all , lied , nick the manager was more straightforward, and professional,I usually go to Griffen Chevrolet, but I wanted to give closer dealer a shot ,
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by Jaber
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2024 -
Lake Chevrolet responded
Thank you for taking the time to share your feedback with us. We’re glad to hear that you had a positive experience with our parts department and appreciate Nick’s professionalism and straightforward approach.
However, we’re truly sorry to learn about your experience with our service department. Providing honest, professional, and respectful service to every customer is our top priority, and we deeply regret falling short of those expectations during your visit.
We would greatly appreciate the opportunity to address this matter and ensure your concerns are resolved. Please feel free to reach out to us at 414-281-5000 so we can learn more about what happened and work to make things right.
We value your business and hope to have the chance to provide you with the exceptional service you deserve in the future.
When I first arrived I was greeted with smiling kind
faces. My car was well cared for and done in a timely manner. This is the only dealership I’ll ever go to!!
faces. My car was well cared for and done in a timely manner. This is the only dealership I’ll ever go to!!
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by juliana.martin
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2024 -
Lake Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team strives to provide friendly and prompt service, and it's great to know that your car was well cared for. We look forward to seeing you again for your future automotive needs!
Sincerely, The Team at Lake Chevrolet