Nick Hernandez
Nick Hernandez at Big Star Hyundai

Nick Hernandez | Page 5

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.4
57 Reviews
4.4

57 Reviews

Write a Review

57 Reviews of Nick Hernandez

March 04, 2024

Dealership Rating
Employee Rating

Adrian & Nick were a blessing in disguise honestly. I was in a wreck the week before and my partner & I were in a rush to get a solid, safe family vehicle. We explained what we were looking for and by More

by casey.jenkins28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian

Mar 04, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 02, 2024

Dealership Rating
Employee Rating

I love their dealership they get you in they get you options. They tell you off top which you’re eligible for. They don’t try to put you in anything they they try to put you in something that you want. More

by alexiusbolding0823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez, Marcos Rodriguez, Alex Jones , zzHector zzBriseno, zzSam zzCaldwell, zzBridget zzGutierrez, zzPaul zzHewitt, zzValor zzOjeda, zzJames zzTeng

Mar 04, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 02, 2024

Dealership Rating
Employee Rating

Great service, professional, the process of purchasing a vehicle was faster than I expected. Little hiccup but it was taken Care of. More

by oalaniz014
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 29, 2024

Dealership Rating
Employee Rating

Nick H was super patient with my many questions and worked hard at making the entire process go smoothly. More

by carrelmayorga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 11, 2024

Dealership Rating
Employee Rating

Loved the attention right away of us being there,worked diligently to get the rice right for my pocket book this I was able to drive away in a brand new car,thks for making my experience a good one with l More

by ramonaking01954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez

Feb 12, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

January 03, 2024

Dealership Rating
Employee Rating

Great customer service, great inventory, great sales and finance staff, and great price! We couldn’t be happier with our new Palisade! More

by TW2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzGabriel zzCruz, zzRandol zzManjarrez

Jan 03, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 25, 2023

Dealership Rating
Employee Rating

Kaleb was very thorough in his explanation of recommended services for our tucson. He did not make us feel like we were being "up-sold". Very professional and courteous. More

by jbeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steffy Hernandez , zzKaleb zzChadwell, zzSterling zzWhitely

Dec 26, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 15, 2023

Dealership Rating
Employee Rating

The only real complaint I have is that the $250 gift card is actually a discount card. More

by donna.vosefski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement. Gabriel Cruz, General Sales Manager

December 15, 2023

Dealership Rating
Employee Rating

Just to start out saying that the salesman that I was blessed with was truly a great guy. Everyone was friendly. I just love this dealership. More

by tramaine.tyler2018.tt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis , Mo Shurafa, zzHector zzBriseno, zzSam zzCaldwell, zzJesus zzCampos, zzMaria zzCauich, zzBrentley zzChavez, zzCelcilia zzGarcia, zzBridget zzGutierrez

Dec 15, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 26, 2023

Dealership Rating
Employee Rating

I’m disappointed that the drivers side seatbelt wasn’t fixed. Should have been caught during the long list of maintenance checks that were discussed with me. More

by jtuggle100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2023

Big Star Hyundai responded

Thank you for your review. I agree, we should have caught that. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement. If you are still in need of having that corrected or have other concerns, please reach out to me directly. Kohl Young, Service Director, kohly@bigstarhyundai.com

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