Nick Karaca | Page 3

Everyone I worked with was very helpful. The customer service was outstanding. Very grateful for the experience. The customer service was outstanding. Very grateful for the experience. More

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Nick Karaca and his team helped me with my used vehicle and it was a pleasant experience. I usually dislike the vehicle purchasing experience but he made it efficient as can be. 10/10 and it was a pleasant experience. I usually dislike the vehicle purchasing experience but he made it efficient as can be. 10/10 More

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My wife and I made an appointment to test drive a vehicle on Jan 28, 2022. We live close, so we headed out about 10 minutes prior to our scheduled appointment. What we didn’t know is, as we were driving th on Jan 28, 2022. We live close, so we headed out about 10 minutes prior to our scheduled appointment. What we didn’t know is, as we were driving the sales representative was repeatedly emailing us asking if we were still coming for our appointment. Not sure why this was happening. Upon arrival I dropped my wife at the front door, and I parked the car. When I get inside, we are immediately subjected to a sales pitch. We clearly stated when making the appointment, we are here for a test drive. Upon finding out we were only here for the test drive like the appointment stated, Nick Karaca, the sales representative, dismissed us. We were then passed off to another sales representative. Prior to passing us off, he repeatedly asked us what year, and model we wanted to test drive. We told him it was stated so clearly in our appointment details, S-Class, 2020 or newer (S560-S580). Instead of retrieving data for 2020 or newer, he pulled multiple listings for 2017 -2019 only. In addition, once passed off to another representative, he failed to provide that representative with the information. He dismissed us by saying, “I have an appointment, this guy will help you”. And he walked away. During our in-the-building session, no one arrived to see Nick other than us. Nick treated us less valuable after realizing we didn’t want to talk about a purchase timeline or budget. This made us feel like we were in the wrong dealership. All it takes to lose a customer sometimes is one bad apple. Nick was certainly that apple. If this is how Mercedes-Benz treats potential owners, we will definitely take our business elsewhere. Regards, Clarence Estes More

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I was able to purchase a car from this dealership over the past week and had the best experience. The staff was extremely nice and accommodating, especially coming from out of state. They made the process the past week and had the best experience. The staff was extremely nice and accommodating, especially coming from out of state. They made the process feel seamless and easy. Thank you so much to Nick and Eugene for being absolutely amazing and helping me with this purchase! More

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My experience was excellent! My husband took me to Mercedes Benz of Atlanta for my birthday. Nick was very patient. He answered all of my questions. His customer service is outstanding!! I am a happy Mercedes Benz of Atlanta for my birthday. Nick was very patient. He answered all of my questions. His customer service is outstanding!! I am a happy customer!! More

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Nick, thank you for making this the most stress free experience that I have ever had in my entire life. You made something happen for me that I had already told myself was not going to happen. Thanks to experience that I have ever had in my entire life. You made something happen for me that I had already told myself was not going to happen. Thanks to you, I am happily driving in my new Benz. Please know that you will be my first choice when friends are looking for a car. Please continue to be the pleasant and people friendly person you are. Those characteristics will take you super far and it makes it easier for us as customers to confidently recommend you to friends and family. More

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Nick was amazing to work with. I came from out of town and Nick had all the paperwork ready for me when I arrived. The transaction was very easy and quick. Nick had the car parked out front and ready to and Nick had all the paperwork ready for me when I arrived. The transaction was very easy and quick. Nick had the car parked out front and ready to go. This was one of the best car buying experiences I have had. Nick kept me informed of the details before I arrived and responded to emails/text immediately. Nick can't thank you enough for my experience and my daughter loved her first car! Highly recommend Nick if you are looking to buy a car. More

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The working environment was good. Dealer Agent and Finance Officer very polite and friendly. The whole process time was pretty fast. Enjoy working with Nick Karaca. Finance Officer very polite and friendly. The whole process time was pretty fast. Enjoy working with Nick Karaca. More

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It was a pleasure to work with Nick and if are looking for a pressure free and truly helpful sales team then Mercedes Benz of North Atlanta is the one you you. for a pressure free and truly helpful sales team then Mercedes Benz of North Atlanta is the one you you. More

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Crooks in suits . low balled me for my trade in and turned around and advertised that same very clean well maintained car for 36-37 k . Be warned they are snakes turned around and advertised that same very clean well maintained car for 36-37 k . Be warned they are snakes More

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