Nick Minner | Page 10

By Far One Of The Most Unprofessional Establishments I Have Done Business With. I Recently Purchased A 2015 Genesis From Them. I Live Approximately 3½ hours Away From Them But My Fiancee Found This Vehicl Have Done Business With. I Recently Purchased A 2015 Genesis From Them. I Live Approximately 3½ hours Away From Them But My Fiancee Found This Vehicle That She Was Extremely Interested In Through Online Advertising. Through Frequent Communication, And Being Perfectly Clear On The Distance We Will Be Traveling Proceeded With All Proper Steps To Expedite This Purchase. Without Going In Length Of Process Was Approved With Set Amount Of Financing With All Particulars Set, And Appointment Made Sales Team Emphasized That Vehicle Was In Fact Ready For Delivery Ahead Of Time So We Took The Drive Up Early To Pick It Up. Once There Not Only Did They Attempt To Inflate Price, APR, And Down Payment, But The Car Had No Sunroof. It Was Parked Under Awning So That It Wouldn't Get Rained In. They Assured It Would Be Ready Within 2 Days, So Paperwork Was Finalized After Adamancy Of Them Holding True To Pre Set Agreement. 2 Days Turned Into 10 With A Poor Attempt Of Various Excuses. We Actually Had To Drive Up A 3rd Time Insisting On A Loaner Vehicle Because Of Not Only The Fact Of Them Not Having A Definitive Answer To When We Will Actually Possess Our Car, But Apparently Being Billed During Said Period. Once Delivery Was Finally Made Unfortunately I Received A Flat Tire A Couple Days Later, Broken Down On Side Of Highway To Realize It Had Rim Locks Which I Frantically Searched Every Inch Looking For Wheel Lock Key To No Avail. We Paid For The Tow And Immediately Contacted The Sales Representative To Notify Of Incident In Hope Of Some Type Of Assistance To Be Told Not Their Problem Have It Towed ONCE AGAIN To A Hyundai Dealership For Them To Take Care Of. All Of This Unnecessary Expense To An Unfortunate Situation Due To Their Negligence Of Doing Proper Inventory Of Vehicles Necessary Equipment. Their Are Also Other Distasteful Occurrences With This Process That As Being Noted Would Be Unnecessarily Lengthy Of This Review. As Long As My Negative Review Is At Least Voiced With Basic In-depth Accurate Reason For Said Accusation. I See This Business Has Some Decent Reviews, But Highly Recommend Someone Adhere To This Statement And Proceed With Caution So That The Next Person Doesn't Have The Same Misfortune. More

by JAYMANCHESTER79 Verified Customer Verified Customer

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Kia was so helpful in finding us exactly what we were looking for in a new vehicle. She never made us feel rushed or like we were a burden to her. She answered all of my questions and made sure every lit looking for in a new vehicle. She never made us feel rushed or like we were a burden to her. She answered all of my questions and made sure every little detail was perfect. I couldn’t have asked for a better person to help us when we had no idea what to look fo More

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Great service, negotiation was smooth. They sent me all the information I was needing to make my decision. They sent me all the information I was needing to make my decision. More

by lmcp1284 Verified Customer Verified Customer

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Very efficient and personable. The teams work well together. The place is clean even under construction. The teams work well together. The place is clean even under construction. More

by DERBYHOSS12 Verified Customer Verified Customer

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Super friendly and knowledgeable staff. Carolyn was able to answer any question I had about my car plus gave me a ton of info. When it came time to purchase I also got a great price and nev Carolyn was able to answer any question I had about my car plus gave me a ton of info. When it came time to purchase I also got a great price and never felt pressured whatsoever. Will definitely recommend this to friends searching for a new car. More

by Nick Verified Customer Verified Customer

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It was a pleasant and easy experience. Not stressful and I would recommend to my friends Not stressful and I would recommend to my friends More

by rosiemr Verified Customer Verified Customer

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Very pleasant and eager to help me. They made me feel very comfortable with their knowledge and amazing social skills. They made me feel very comfortable with their knowledge and amazing social skills. More

by jangabella Verified Customer Verified Customer

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They were a pleasure to deal with. No high pressure. Very professional and courteous. Highly recommend them. No high pressure. Very professional and courteous. Highly recommend them. More

by m.tisza Verified Customer Verified Customer

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They were very helpful and made sure I understood everything I had to sign as well as made sure that I got the most out of my trade in. everything I had to sign as well as made sure that I got the most out of my trade in. More

by mnberry30 Verified Customer Verified Customer

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Gus was fabulous! Second time he got us a good deal and even treated us to lunch. We love our new Hyundai Tucson. Not the price but the SUV is great! Only complain Second time he got us a good deal and even treated us to lunch. We love our new Hyundai Tucson. Not the price but the SUV is great! Only complaint is we were there all day. Too long and I was feeling exhausted. Definitely would recommend Jenkins Dealership and ask for Gus! More

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