Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Nick Mudd
Nick Mudd at Russ Darrow Metro Mazda

Nick Mudd | Page 10

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.6
110 Reviews

Industry Experience

3 yrs, 10 mos

4.6

110 Reviews

Write a Review

110 Reviews of Nick Mudd

March 22, 2025

Dealership Rating
Employee Rating

We were extremely disappointed with the length of time it took to fix the car and frustrated with the lack of responsiveness when we requested updates and estimated dates of completion More

by Lawrence_mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Mazaba

Report | Print
Mar 28, 2025

Russ Darrow Metro Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jalen Moore jalen.moore@russdarrow.com

March 14, 2025

Dealership Rating
Employee Rating

I always have a great experience at Russ Darrow Mazda. Kirsten is fantastic, and I will continue to come back. More

by ADAM.LANDON.CASTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones

Report | Print
Mar 16, 2025

Russ Darrow Metro Mazda responded

Thank you, Adam, for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 14, 2025

Dealership Rating
Employee Rating

Great service! Thank you for your service and attention it was a fast and painless experience More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 14, 2025

Russ Darrow Metro Mazda responded

Cheryl, Thank you for taking the time to share your thoughts on working with Nick and our service team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

March 10, 2025

Dealership Rating
Employee Rating

Always friendly and efficient service from everyone. Great service is why I keep coming back! More

by NICOLEGREGORIUS
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Dylan Rueth, Miguel Mazaba, Zoe DeRose , Kevin Cameron, Kirsten Jones

Report | Print
Mar 11, 2025

Russ Darrow Metro Mazda responded

Thanks, Nicole, for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 09, 2025

Dealership Rating
Employee Rating

The sales and finance did not share their numbers until I signed all documents. The dealership is bad More

by Nandakumar.belur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robyn ODonnell, Noah Matson, Alejandro Noyola , Jalen Moore, Elmedin Smajic, Corey Weathers

Report | Print
Mar 13, 2025

Russ Darrow Metro Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

March 05, 2025

Dealership Rating
Employee Rating

Nick was great but the dealership as a whole are nothing but slickers trying to get over on individuals by overcharging and not representing the facts. I understand you guys are in business to make money b More

by MWELLSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Mar 08, 2025

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

March 03, 2025

Dealership Rating
Employee Rating

The service advisor and tech were amazing. Efficient and kept me up to date during my wait. My only complaint would be the scratches my car received during the wash process. I notified staff i More

by STAMPERBERNDT1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Miguel Mazaba , Kevin Cameron

Report | Print
Mar 03, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jalen Moore jalen.moore@russdarrow.com

March 01, 2025

Dealership Rating
Employee Rating

Great customer service and very welcoming. They made my visit easy and informative. Thank you More

by JOYCEKIRK29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Miguel Mazaba , Kevin Cameron

Report | Print
Mar 03, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

February 23, 2025

Dealership Rating
Employee Rating

Great stuff out there you guys keep my car updated and fresh always when i need it More

by WOOGIE.FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Dylan Rueth, Miguel Mazaba, Zoe DeRose , Kevin Cameron, Kirsten Jones

Report | Print
Feb 23, 2025

Russ Darrow Metro Mazda responded

Woogie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

February 17, 2025

Dealership Rating
Employee Rating

Nick was fantastic. Very thorough and a pleasure to work with. I was very happy with the Russ Darrow dealership. More

by marshaknaack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 17, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, Marsha, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

1
...
9
10
11

Dealership Inventory (214 Vehicles)

used 2025 Jeep Grand Cherokee car, priced at $30,943
2025 Jeep Grand Cherokee
used
Silver Zynith exterior
Automatic
Four-wheel Drive
$30,943
View Details
new 2026 Mazda CX-5 car, priced at $36,378
2026 Mazda CX-5
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
$36,378
View Details
new 2026 Mazda CX-50 car, priced at $33,482
2026 Mazda CX-50
new
polymetal gray metallic exterior
Automatic
All-wheel Drive
$33,482
View Details
new 2026 Mazda CX-5 car, priced at $38,941
2026 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$38,941
View Details
new 2026 Mazda CX-5 car, priced at $33,544
2026 Mazda CX-5
new
Navy Blue Mica exterior
Automatic
All-wheel Drive
$33,544
View Details
new 2026 Mazda CX-5 car, priced at $33,416
2026 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$33,416
View Details
View All Inventory