Nick Nava | Page 25

Non-stressful experience The experience was non-stressful. Nicole reviewed vehicles on the computer and in the lot. Team members were helpful and friendly. Other than prolonge The experience was non-stressful. Nicole reviewed vehicles on the computer and in the lot. Team members were helpful and friendly. Other than prolonged paperwork and having to return to finish the process, the overall experience was enjoyable. More

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Recommendation with reservation The overall experience was positive. Our "personal shopper" Nicole was knowledgeable and helpful. Unfortunately there is too much wasted time sitting The overall experience was positive. Our "personal shopper" Nicole was knowledgeable and helpful. Unfortunately there is too much wasted time sitting around waiting for answers (typical in most dealers). Don't forget to add $405 dollars to the price listed for the ridiculous cost charged to process your title! The service department overlooked a hanging plastic cover under the car that required me to fix. More

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Seamless and efficient. I thought that the total process was seamless and efficient considering the amount of paperwork that is required and the amount of information that ha I thought that the total process was seamless and efficient considering the amount of paperwork that is required and the amount of information that has to be transferred and translated to the customer. Much different than purchasing my 56 Ford in 1964. That was 1 hr. with the salesman and 1/2 hr. with the banker 2 blocks down the street for a $475. loan. Rick, Nick, and John, great job guys! More

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Two cars in a week We bought two cars in less than a week from Zeck Ford. Rick Mears was our salesperson. We met others as well. All were helpful professionals. I ca We bought two cars in less than a week from Zeck Ford. Rick Mears was our salesperson. We met others as well. All were helpful professionals. I can't say enough good things about Rick. He's one of those "extra miles" kind of guys. We're very happy with our cars and look forward to having them serviced by Zeck Ford. More

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Exceptional The first Ford I ever owned was purchased at Zeck Ford years ago, that experience was marked with quality personnel, exceptional service and the vehic The first Ford I ever owned was purchased at Zeck Ford years ago, that experience was marked with quality personnel, exceptional service and the vehicle I wanted. I decided it was time to purchase a new vehicle and my first stop was of course Zeck Ford. My salesperson, Mellissia Thomas worked very hard on providing the car I wanted. She demonstrated from the time of discussing my trade in to the time of me walking out with the keys to my new car that Zeck Ford still maintains quality personnel and exceptional service. From finance to service and all departments in between there was not one person that did not try to help. So on this trip to Zeck Ford I left with one of the greatest things you can leave a car dealer with, I left with the car I wanted and a smile. More

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Amazing Customer Service/Darius Mathis My business partners and I recently purchased a Ford Transit work van for a company we started in Oklahoma. We chose Zeck Ford in Kansas primarily My business partners and I recently purchased a Ford Transit work van for a company we started in Oklahoma. We chose Zeck Ford in Kansas primarily because they had the best prices in the tri-state area. We will no doubt be return customers, however, because of the amazing customer service we received. After our purchase there was a slight mix up with the address to where our paperwork was to be sent. I called the salesman Darius Mathis---and he handled it like a pro--while on his honeymoon! He apologized and within 5 minutes I received a call from Nick Nava, one of the managers at Zeck. The next morning I received an email that the paperwork had been sent express overnight delivery. Honestly, It was unbelievable, All I can say is thank you, Darius. You earned a customer for life. -Jeremy Martin More

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Helpful and Friendly Staff We went in just to sell our newer car and planned on finding a less expensive car through a 'for sale by owner' online. When we explained our situatio We went in just to sell our newer car and planned on finding a less expensive car through a 'for sale by owner' online. When we explained our situation to them they tried to help us find a reasonable solution without allot of high pressure. They thought they did not have a car in our price range but the sales professional and manager took the extra effort to check the recent trade-ins. They did find a very clean trade-in that saved us allot of money. The environment was casual and low key. The paperwork process took longer than expected but they were busy that day. The music in the sales area was a little annoying, we asked them to turn it down and they did. We are very happy with our purchase. More

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Great customer service! I dealt with several people at Zeck Ford, Alejandro, Ryan, Eric, Wade, Nick were a few, and ever single one was extremely helpful in every aspect of m I dealt with several people at Zeck Ford, Alejandro, Ryan, Eric, Wade, Nick were a few, and ever single one was extremely helpful in every aspect of my car buying experience! Very knowledgable and truly wanted to get me in the best vehicle for me! More

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Couldn't Have Gone Better! The Zeck Team, specifically Mellissia Thomas and Nick Nava, were a breath of fresh air to work with. I was immediately taken back by the laid back atm The Zeck Team, specifically Mellissia Thomas and Nick Nava, were a breath of fresh air to work with. I was immediately taken back by the laid back atmosphere while their willingness to truly cater your buying experience sealed the deal for me. Mellissia genuinely worked with me to find something that I not only loved but fit my budget. She was not pushy or overbearing whatsoever. I will definitely be seeing her and this team again for my next purchase!! More

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Awesome experience It was a great car buying experience Mark was very helpful polite and courteous ,Nick Nava went above and beyond on helping us chose the best car and It was a great car buying experience Mark was very helpful polite and courteous ,Nick Nava went above and beyond on helping us chose the best car and Laura explained all of our options for our extended warranty to put our Minds at ease. Zeck Ford is the place to relax and actually enjoy the car buying experience. More

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