Nick Nelson | Page 5

Dave made my visit hassel free. I emailed him what I was looking for and he had the vehicle ready for a test drive when I got there. He is very knowledgeable about the cars and all the features. I will defi looking for and he had the vehicle ready for a test drive when I got there. He is very knowledgeable about the cars and all the features. I will definitely got back to Frank Boucher Chevrolet for my next car purchase/lease. More

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Charlie and the rest of the sales people I dealt with very kind and patient as we decided which equinox to buy. They did everything possible to help us make our decision. very kind and patient as we decided which equinox to buy. They did everything possible to help us make our decision. More

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I am so excited for my new vehicle. A few minor "hiccups" during the process, but nothing that wasn't rectified. Overall experience was great as always. Ive been a customer for a long time and will continu during the process, but nothing that wasn't rectified. Overall experience was great as always. Ive been a customer for a long time and will continue to be in the future. Thank you so much to all that had a hand in me driving away in my new Trailblazer 😁 More

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Excellent dealership and very kind people. I’ll definitely be coming back to buy my next vehicle. They did everything they can to give me the best deal and I was very happy. Thank you Frank Boucher definitely be coming back to buy my next vehicle. They did everything they can to give me the best deal and I was very happy. Thank you Frank Boucher More

by MARTHAAZAZIAN Verified Customer Verified Customer

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I loved my 2018 Equinox and the features of it that I drove for 3 years. Going forward, I wanted those same features in my next car and my salesman, Rob David, was able to accomplish that request on the drove for 3 years. Going forward, I wanted those same features in my next car and my salesman, Rob David, was able to accomplish that request on the new 2020 Equinox. Everyone at Boucher is friendly and willing to “go the extra mile” to get the job done. Thank You More

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I love doing business with these guys. They are very friendly and will take very good care of you. Keep up the good work guys. friendly and will take very good care of you. Keep up the good work guys. More

by VIRGIEPPS60 Verified Customer Verified Customer

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The employees are very friendly. There's never a long wait time. They get you in and out. Very helpful when I have a question about my car. wait time. They get you in and out. Very helpful when I have a question about my car. More

by VIRGIEPPS60 Verified Customer Verified Customer

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Excellent communication, very friendly and informative. They did not have the model and color of truck that I wanted on their lot. They worked very hard and very quickly to find me the one I wanted. Would They did not have the model and color of truck that I wanted on their lot. They worked very hard and very quickly to find me the one I wanted. Would definetly buy from them again. More

by JSMASIK Verified Customer Verified Customer

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All In The Family I went in to Boucher for winterization of my 2016 Malibu and for checking an engine light. The work was done in great time and professionally. When I I went in to Boucher for winterization of my 2016 Malibu and for checking an engine light. The work was done in great time and professionally. When I left the service area I went to the showroom, as my lease would be up in April 2020, and I didn't want to wait until the last minute. I was actually looking at the Chevy Trax, having driven 2 of them in the past year while work was done on the Malibu. Luke Lueneburg from the sales department took good care of me, and actually told me that my timing was perfect, as customers were being offered employee discounts. Within a couple of hours, I had made a deal for a 2020 Trax in my favorite color, Blue. Nick was very helpful in going through many of the details. Now this was on a Tuesday. I got a call on Friday morning that the new Trax had arrived. I was expecting to spend a couple of hours in the finance office, but it was all prepared, and I just needed to sign or initial the various forms. I have driven the car for about 12 days now, and it is everything I could have hoped for. Today is New Year's Day, and I can begin 2020 knowing that my car needs are taken care of, and I continue to be in good hands. I came back a few days ago with one question on the back seating, and Michael Retlaff very graciously helped me right away. The sales team is excellent, but what keeps bringing me back to Boucher time after time is primarily the great Service Dept. under the guidance of John Kaiser.. More

by Tom DeFazio Verified Customer Verified Customer

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New Hallmark Movie: Christmas at Boucher I have 4 months left on a 4-year lease on my 2016 Malibu. I wanted to get it ready for Mother Nature and Old Man Winter. I called late last week, and I have 4 months left on a 4-year lease on my 2016 Malibu. I wanted to get it ready for Mother Nature and Old Man Winter. I called late last week, and talked to Michael Wichgers, and we scheduled an appointment for Tuesday at 9 AM. I got there at 9. It was very busy, but the garage door opened promptly for me and I was able to get in. Michael was at his station and came over right away.to welcome me. I was ushered to his desk and he showed me a special promotion that Boucher had that would get the car fully winterized I also gave him a list of a few other things to check on. I indicated I would be waiting and was escorted to the customer lounge. There I was able to work at a table at writing Christmas cards, as I was drinking a nice cup of coffee that was provided. I was expecting a long wait because it was busy, but a little after 10 Michael came in that my car was ready. How pleased was I? Well, I was so pleased that instead of leaving, I drove my fully winterized car around the corner and parked it outside the showroom so that I could go in and check out my next vehicle, because I knew there was no doubt that I would continue leasing through Boucher. As I mention every time I go in, to anyone who will listen, I love the Chevrolet car, I appreciate the sales department and all the other employees, but I treasure the most the Boucher Chevrolet Service Dept. under the guidance of John Kaiser and his crew. The are friendly, conscientious, professional, thorough, and expert in the service they provide to their customers and their vehicles. Anyhow, I spotted a beautiful blue Trax with a bright red bow on the hood and, as I was looking it over, was approached by a salesman who was able to answer all my questions. His name was Luke. That was very ironic, because that very morning at Church, we had heard the Gospel of St. Matthew on the lineage of Jesus through Joseph. I had asked the priest after Mass about Mary's lineage, and he said, "You have to go to Luke for that." And as Luke was helping me pick out my next car, I couldn't help but remember Father Joseph's prophetic advice: "You have to go to Luke." And as I was working with Luke, I told him that the main reason I was going to lease again through Boucher was the great Service Center! Thanks to Luke and to Nick Nelson, the Sales Manager for exploring all the options to make an offer that covered all my needs but was within my budget.I actually was able to make a deal on my next car that same day. I'm going to lease a 2020 Trax. I'd also like to ackowledge and thank Michael Retzlaff, who helped me with my last lease and also answered questions back in the Fall that helped me consider the Trax. I'd like to thank Chris Tessmer for coming over to greet and talk to me. I had received written communications from him about the possibility of turning in my Malibu early before the lease was over. And I'd like to thank Robert David, for getting me a cup of coffee with plenty of sugar and Mark Towne, whom I previously had for a couple of earlier leases, for his coming over to talk to me. Everyone at Boucher was friendly and courteous, and I couldn't help but notice that makes such an impression to a customer to notice the team approach, rather than feeling a sense of jealousy or greediness or competition among the sales members. They are all in support of one another in order to make the best experience for the customer! And so another Christmas Hallmark movie ends happily ever after, thanks to Boucher's great service department and sales team. More

by Tom DeFazio Verified Customer Verified Customer

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