Nick Orbinati | Page 9

Subaru of Utica never disappoints. Fast and reliable service. Friendly service department and the video is great. Fast and reliable service. Friendly service department and the video is great. More

by EHADITY Verified Customer Verified Customer

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I liked the video from the technician which showed and explained everything. The service advisor kept in good contact with me. explained everything. The service advisor kept in good contact with me. More

by BONEFIXR Verified Customer Verified Customer

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Had A Great Experience If I Have Any Issues Again I Will Certainly Go There Again Thanks Certainly Go There Again Thanks More

by SANDYINNY Verified Customer Verified Customer

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Fast service and friendly staff. Very easy to enter the service area and waiting area Very easy to enter the service area and waiting area More

by LORENALENARD Verified Customer Verified Customer

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They were very kind and kept me updated on my car . I was very pleased I was very pleased More

by DEBORAHLMAYO Verified Customer Verified Customer

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I was very pleased with the service. I drop the vehicle off and picked up the cross track in the evening. Only negative thing is that when I try calling back few times couldn't get threw I drop the vehicle off and picked up the cross track in the evening. Only negative thing is that when I try calling back few times couldn't get threw the line and after leaving the message they didn't call back until the service was done. Other than that it was excellent and I love the videos they sent for the work done on the cross track. More

by ONEIDADHARSHI Verified Customer Verified Customer

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Excellent service. Advisor was very knowledgeable. Vehicle was completed in a timely manner and correctly the first time! Advisor was very knowledgeable. Vehicle was completed in a timely manner and correctly the first time! More

by JONSON42633 Verified Customer Verified Customer

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Oil change ran late, tech apologized and service advisor apologized. Those efforts went a long way as acknowledgement is sometimes all it takes. Some places can’t be bothered to even say we’re aware we we apologized. Those efforts went a long way as acknowledgement is sometimes all it takes. Some places can’t be bothered to even say we’re aware we were running late More

by LIBBIEMAC Verified Customer Verified Customer

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Very accommodating, and willing to explain a couple of questions I had about connecting my phone to my vehicle questions I had about connecting my phone to my vehicle More

by MILLO1 Verified Customer Verified Customer

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I was extremely impressed with Joann (first contact before bringing the car in) and also Nick (who handled the repairs on the day you had the car), as Service Advisors. Lee, the Master Technician, before bringing the car in) and also Nick (who handled the repairs on the day you had the car), as Service Advisors. Lee, the Master Technician, was awesome! I received a video via text message whereby he did a video/audio walk-through of the issues found, repairs done, and the upgrades installed. That video demonstrated his level of expertise and professionalism! This video is a nice addition! I am a very pleased customer regarding these services! With regard to answering phone calls, I have found it difficult in the PAST to get an Advisor on the phone when I call. I realize the Service Department is very busy though! Note: I arranged my own rides, there and back, rather than waiting at the Dealership. More

by YOPPYLIZHOME Verified Customer Verified Customer

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