Nick Poole | Page 30

Bill terhorst This dealership and the professionals that work there is a true refreshing experience from all others! From the welcome when you walk in, the impecca This dealership and the professionals that work there is a true refreshing experience from all others! From the welcome when you walk in, the impeccable cleanliness of the faculty, huge inventory, and not to mention the best service department you will find. Valley Honda’s attention to detail is second to none. I live 40 miles from Valley Honda and have purchased 2 Honda’s there in the last year. Want to work with no pressure please go see Bill Therost, Curt Gonzalez and Sales Manager Nick Capezio. Experience the difference of outstanding service in the most modern and comfortable environment. Congrats to a great team and experience. More

Report | Print

Great Dealership The associates at Valley Honda are extremely easy to work with, and they're very good at following up. Kevin Hanna was very knowledgeable, and really The associates at Valley Honda are extremely easy to work with, and they're very good at following up. Kevin Hanna was very knowledgeable, and really felt more like a consultant than a salesperson, pointing out things I might not have thought of. Overall it was a great buying experience. More

Report | Print

Great car buying experience Everyone was very helpful and very fair. Customer service was excellent with everyone I dealt with and I would definitely recommend this dealership t Everyone was very helpful and very fair. Customer service was excellent with everyone I dealt with and I would definitely recommend this dealership to others. More

Report | Print

Just thank you! Brittany did everything she could to bring our car to reality and we are very thankful! We would recommend her 100%! She is very valuable! Brittany did everything she could to bring our car to reality and we are very thankful! We would recommend her 100%! She is very valuable! More

Report | Print

Extremely Professional and Well Run Dealership. We have been a customer of Valley Honda Naperville since 2001. This is the second time we have purchased a new vehicle from this dealership. The ser We have been a customer of Valley Honda Naperville since 2001. This is the second time we have purchased a new vehicle from this dealership. The service department, as well as the sales department personnel have been outstanding! We want to thank Kattia for helping us make a decision on our new car. She was extremely patient and very helpful. Nick Poole and Rose Hernandez were also helpful in guiding us through the purchase of our 2017 Honda Accord. Thanks to a wonderful team! More

Report | Print

Recent Pilot Purchase I recently purchased a Pilot Elite from Dave Kemp. I have purchased numerous cars in my life, and I must say that this purchase has been by far the ea I recently purchased a Pilot Elite from Dave Kemp. I have purchased numerous cars in my life, and I must say that this purchase has been by far the easiest and most pleasant. I typically walk away from a purchase with a sour taste in my mouth about some, if not all, of the purchasing experience. In this case, however, I drove out of the dealership with my new car with a smile. I credit my positive experience to the professionalism and knowledge that Dave Kemp exhibited throughout the entire process. It began with my walking into the dealership, passing four salespeople who were all working on their computers. Dave was the only salesperson who looked up from their computer and said, “Good morning.” I knew I wanted to test drive a Pilot so guess who I went back to after I looked at the Pilot in the showroom? Dave was patient with my many questions and did not pressure me. I told him I was also going to test drive a Santa Fe and a Highlander. He said he understood and didn’t tell me that if I walked out of the dealership that the price he gave me wouldn’t be available again (a classic line I’ve heard way too many times). Dave always took my phone calls and answered all of my questions when I revisited the dealership three more times. I told Dave I was going to bring my son back to drive the car. He asked for his name and greeted my son by name when he came in a few days later. When I came in to pick up the car, Dave spent over 2 hours with me. He made me feel like I was his priority and that he would spend as much time as I wanted to learn about my new car. My last car was a CRV, purchased from Valley Honda. Although my sales experience wasn’t very good for that vehicle, the service department and the pristine dealership far exceeded my expectations over the 9 years I owned that amazing vehicle. In fact, whenever I was getting an oil change at the dealership, I would tell my family that I had been at the “spa.” To conclude, kuddos to Dave Kemp for allowing me to purchase my new vehicle with excitement and absolute satisfaction. I believe Nick Poole was the sales manager with whom I worked. He also was extremely professional and great to work with. More

Report | Print

Excellent experience! This place made the whole car buying experience amazing! Eddie and Nick were extremely helpful truly did their best in assisting us. Overall a great e This place made the whole car buying experience amazing! Eddie and Nick were extremely helpful truly did their best in assisting us. Overall a great experience! More

Report | Print

New Car Purchase We recently decided to purchase a new vehicle. We quickly limited our search to Honda based on a great reputation for longevity. After doing some home We recently decided to purchase a new vehicle. We quickly limited our search to Honda based on a great reputation for longevity. After doing some homework on the type of car that we were interested in, I began communicating with the dealership. They were always very responsive in taking my calls or calling me back to answer numerous questions. We eventually ended up at the dealership for a test drive and trade-in appraisal. The atmosphere was very causal and comfortable. Sal was great with showing us the various features of the car and taking us for a test ride. Nick Poole did a super job answering my relentless questions and ensuring paperwork was done expeditiously. I don't think that there was much that I would have changed about our buying process. More

Report | Print

I'll go back and buy from Uri. My first experience with this dealer and this salesman and even though I'm not ready to buy yet I will definitely be back to buy from Uri Zuno. He is My first experience with this dealer and this salesman and even though I'm not ready to buy yet I will definitely be back to buy from Uri Zuno. He is a pleasant young man who was knowledgable, personable and did not use any high pressure. And that's why I'll be back! I'll report back after I actually buy. Side note: sales manager Nick Poole was also pleasant and it was easy to work with him. More

Report | Print

Sweet Ride What I mostly like with this dealer and it's employees (Nick T, Jason Y, and Nick P) was that they didn't give me the any huss-fuss when it comes to What I mostly like with this dealer and it's employees (Nick T, Jason Y, and Nick P) was that they didn't give me the any huss-fuss when it comes to pricing. They we're able to give me the price that other dealers can't beat. They're all friendly and nice to deal with. The buying process went on very smoothly. More

Report | Print