Nick Poole | Page 36

If you want to buy a Honda, talk to Nick Poole. In the summer of 2015, I wanted to purchase a newer Honda Civic so I could give my 2007 Civic to my grandson. At the time I looked at Valley Honda, bu In the summer of 2015, I wanted to purchase a newer Honda Civic so I could give my 2007 Civic to my grandson. At the time I looked at Valley Honda, but there weren't any cars that met my needs. I did find one at Honda of Lisle. So I went there. It was the worst experience from start to finish. The sales person and quality of service were poor and I'm sorry I did business with them. I never had a good feel for the car. I'm not a superstitious person, but that car and I did not have a good relationship from the start. Fast forward to late 2015. As 2015 was coming to an end, I decided to look for new 2015 Civics feeling that I could get a good year-end deal. I called Valley Honda and spoke to Nick Poole. I made an appointment to meet, and we discussed options, but I believe I was doubting myself and told him I wanted a little time to think. He was very nice about my decision and didn't decide to pressure me in any way, which I now appreciate very much. He sent me a very nice follow-up email but still did not pressure me. So it made my decision to go back easier. He also let me know that there were very good end of year interest rates and a cash incentive on the car I was looking at. I also received a thank you email from Tommy Mimbs thanking me for my time. I decided to go back, so I did on New Year's day. Nick was professional and personable. There was no pressure and not a lot of haggling involved. I felt his approach was honest and fair. So I decided to buy my current car, a brand new 2015 silver Honda Civic. The financing was great, my trade-in price was fair and with the little bit of extra cash, I felt good about the deal. The process was quite painless and everyone I met with was extremely cordial and professional. Once the paperwork was complete, Nick took time to show me some of the newer features on the car which was very helpful. Ever since I drove out of the dealership, I have been extremely happy with the car. It is really a great vehicle for the price. I did decide to get mud flaps and received a call from Nick in Service that they were in. He too was very nice. I can honestly say the difference between the two dealers I worked with are miles apart in service and satisfaction. I would never recommend the other dealership. I am I bought from Valley Honda and have a lot more confidence in this dealership so that if I need service or have any questions related to my car, I know I will be treated well. Great experience!! More

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Great Experience My wife and I had the pleasure of working with Nick on the purchase of a new HR-V. He was very knowledgeable on the car we wanted and worked diligent My wife and I had the pleasure of working with Nick on the purchase of a new HR-V. He was very knowledgeable on the car we wanted and worked diligently to get us exactly what we wanted and we never felt like he was pressuring us for the sale. A great asset to the Valley Honda team. More

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Great experience! Nick was great to work with. He made the car buying experience pleasant and very easy. He explained everything in full detail and didn't leave anythi Nick was great to work with. He made the car buying experience pleasant and very easy. He explained everything in full detail and didn't leave anything unanswered. My wife and I would definitely recommend working with Nick and the rest of the team at Valley Honda. More

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Excellent Customer Service Nick Poole is an excellent customer service-driven salesman. We worked with him over the phone & online prior to picking up our 2016 Honda Pilot in th Nick Poole is an excellent customer service-driven salesman. We worked with him over the phone & online prior to picking up our 2016 Honda Pilot in the trim & color that we really wanted. He got out of his way to make things convenient for us & he had always kept us in the loop regarding delivery of the vehicle. Two thumbs up for this guy! Surely, we would love to work with him again & Valley Honda. More

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Awesome Valley Honda Experience! Nick is a friendly, courteous, respectful and patient salesman. He has made both of my car buying experiences with Valley Honda dealership delightful Nick is a friendly, courteous, respectful and patient salesman. He has made both of my car buying experiences with Valley Honda dealership delightfully stress free. He takes the time to find out what you want, what you can afford and does his best to make it happen! Nick works tirelessly and diligently to make sure you get through the processes easily and quickly while explaining everything along the way. His follow through is equally impressive – thanks Nick for the great car buying experiences! I would highly recommend this dealership to anyone who is considering purchasing a car, the showroom is impeccable, the Service Department is top notch and all staff is friendly and helpful! More

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Great experience and a great Honda Odyssey!! Working with Nick was great. Nick and the dealership worked with me for financing and i was able to drive home in a great "NEW" Honda Minivan. Defin Working with Nick was great. Nick and the dealership worked with me for financing and i was able to drive home in a great "NEW" Honda Minivan. Definitely would recommend Valley Honda and Nick Poole. More

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Great car buying experience I had a great car buying experience. Nick was very knowledgeable and helpful during the car buying experience. I'll be sure to buy my next career from I had a great car buying experience. Nick was very knowledgeable and helpful during the car buying experience. I'll be sure to buy my next career from here. More

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Very helpful and kind. Nick was great! He didn't waste our time or rush us through the process. I was totally up front with him and told him I did not like buying cars. He Nick was great! He didn't waste our time or rush us through the process. I was totally up front with him and told him I did not like buying cars. He was super friendly and personable. He didn't push us into something we weren't interested in. Thanks, Nick, for making this a very nice experience! More

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Well I never!!! In all my years as a salesman in the car biz I have never had the type of experience I had buying my wife's Honda. Really Stand up job guys'... Bravo! In all my years as a salesman in the car biz I have never had the type of experience I had buying my wife's Honda. Really Stand up job guys'... Bravo! If I know of anyone that needs a new Honda they will be in for a treat when I send them in to you guys. Thanks again keep up the good work striving to be the best! More

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Awesome experience We've got 2 cars from Valley Honda over the past 2 years. Both times we had a great experience. Nick was pleasant to work with and resourceful as well We've got 2 cars from Valley Honda over the past 2 years. Both times we had a great experience. Nick was pleasant to work with and resourceful as well. He worked hard to get a better deal for us. Jab was the numbers guy so we had to frustrate him the most. We would certainly recommend Valley Honda - Nick and Jab (at the risk of making them sound like a boxing tag team) to our friends. More

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