Nick Poole | Page 37

Different (better) kind of dealership and great people! Just got our second CR-V from Valley Honda, now we have twins in the garage! As with the first car in 2014, they earned our business based on great p Just got our second CR-V from Valley Honda, now we have twins in the garage! As with the first car in 2014, they earned our business based on great price and positive, helpful staff. Valley's owner, Bob Navarre, obviously takes the long view, and builds repeat business through providing excellent and honest customer service. I worked with two outstanding sales people this time, Nick Poole and Randall Rosen who took over when Nick left for a planned vacation. The car I wanted was expected to arrive the dqy after my visit, but was delayed by factory production issues. Instead of leaving me to hang until it arrived, the Sales and Inventory team came up with a creative solution that probably cost them a little, but put me in a new car quickly, and made me a very satisfied customer! I really appreciated Randall's work in getting everything lined up so the delivery went smoothly, he even synced up the bluetooth with my phone! In finance, Roxanne knows her stuff, and got all the paperwork and details worked out quickly. Care and integrity are two words that come to mind when I think about every experience I've had with Valley. They're good people, check 'em out :) More

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An excellent customer service experience! Working with Nick and the Valley Honda team was a great experience. Nick was courteous and friendly, and he took the time to find out what I was looki Working with Nick and the Valley Honda team was a great experience. Nick was courteous and friendly, and he took the time to find out what I was looking for and wanted to do. Everything was clearly explained, and there was no rush to push anything through. The showroom looks fantastic, and their service facility is a top-notch operation. Thank you Nick and Valley Honda for my new Honda Fit! More

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Fantastic customer service! Nick and the Valley Honda team were incredibly helpful, respectful, and easy to work with. We were impressed by the clean atmosphere and ambiance. Nic Nick and the Valley Honda team were incredibly helpful, respectful, and easy to work with. We were impressed by the clean atmosphere and ambiance. Nick provided us with paperwork with all documentation at every stage of the process; nothing was hidden and they were upfront about everything. He was incredibly helpful and treated us with equal respect. We were never pressured and always given private time to discuss such an important purchase. We visited multiple dealerships, and none compared Valley Honda. Plus, no one could compete with their prices! Thank you! More

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Infinity FX35 Working with Nick was great! Super easy to work with, absolutely love the price I got on my car, and I love my "new" car even more! Highly recommend N Working with Nick was great! Super easy to work with, absolutely love the price I got on my car, and I love my "new" car even more! Highly recommend Nick and the dealership to anyone. More

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Great experience. I had a very easy and enjoyable car buying experience. When the time comes for a new car I will definitely return to Valley Honda. I had a very easy and enjoyable car buying experience. When the time comes for a new car I will definitely return to Valley Honda. More

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Great Experience! I felt Nick Poole listened to my needs and was extremely helpful when I purchased my Honda CR-V. He was very knowledgeable, as well as personable, an I felt Nick Poole listened to my needs and was extremely helpful when I purchased my Honda CR-V. He was very knowledgeable, as well as personable, and I highly recommend Nick and Valley Honda if you're in the market for a new car. Judy More

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Positive experience! Quick, personal replies to web inquiries revealing the car I was looking for; Prompt & courteous attention to my wants/needs resulted in a sale! Fanta Quick, personal replies to web inquiries revealing the car I was looking for; Prompt & courteous attention to my wants/needs resulted in a sale! Fantastic! More

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Pool makes a splash! Nick was FABULOUS to work with... professional, knowledgeable, efficient, great communicator, and the list goes on. I would absolutely recommend buyi Nick was FABULOUS to work with... professional, knowledgeable, efficient, great communicator, and the list goes on. I would absolutely recommend buying a car from him to anyone I know! More

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New 2016 Pilot Nick was excellent to work with. He was very gracious and patient with all my questions, he made the process quick and easy, and the turnaround on get Nick was excellent to work with. He was very gracious and patient with all my questions, he made the process quick and easy, and the turnaround on getting my new Pilot was beyond fast! If you're looking for a Honda go to Valley Honda and work with Nick Poole! More

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Nick is the man I received a call from Nick Poole because of an online form I had filled out and forgot about. Being busy at work, I hadn't checked my email. Nick was I received a call from Nick Poole because of an online form I had filled out and forgot about. Being busy at work, I hadn't checked my email. Nick was very polite, telling me to give him a call if I had any questions.I went to Valley Honda the same day and my car buying experience was exceptional from the time I walked in the door; which started with Nick, up until the time I left with a new vehicle; which ended with Nick.I felt like it was all about me. It was relaxing, I had fun, and I didn't feel pressured in any way. Nick was very attentive, making sure I was comfortable and keeping me abreast of the whole care buying process. It was such a pleasure working with Nick Poole. I couldn't ask for a better salesman.... More

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