Nick Prom

We got a 2026 Tahoe And we were happy But when we got home we saw it has a DENT IN THE HOOD We come back next morning and we talk with MR BLAKE and he promised us that they were going to fix it and rem home we saw it has a DENT IN THE HOOD We come back next morning and we talk with MR BLAKE and he promised us that they were going to fix it and removed all the WATER SPOTS because we notice that also in the mornig. We left the dealer around 9:30 pm so that is why we did not see it. Another thing he promised us he will refill the gas tank for the issue for 3 times They call me last saturday july-18 2026 saying the Tahoe it is ready When i went there to pick up the Tahoe still with the DENT ON IT AND THE WATER SPOTS STILL THERE AND I TOLD HIM I WONT TAKE IT LIKE THAT BECAUSE HE PROMISED HE WILL TAKE CARE VERY WELL AND HE DONT CARE ABOUT IT I BEEN SPEAKING WITH 2 MANAGERS AND THEY TOLD WE WILL TAKE CARE THAT NO PROBLEM IT IS BEEN 2 WEEKS AND MY TAHOE IS NOT READY YET A SIMPLE DENT AND WATER SPOT REMOVALS MY PAYMENT ALMOST COMING AND I DONT HAVE THE CAR More

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I had my car in service for almost three weeks for shock replacement and some exhaust issues which they finally diagnosed as no issue. I took my car and it was making worse noise than it had before. Terribl replacement and some exhaust issues which they finally diagnosed as no issue. I took my car and it was making worse noise than it had before. Terrible crack sound, so i had to bring it back for an inspection and service advisor Juan Silva told me that mechanic never tested engine after they put it back and they had to fix the mounts that appears to be warned out. Since then i waited for over two weeks to get any update so i had to bring it back for fixing. No update so far. Negligence, again. Terrible service More

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Incompetent dishonest rude untrustworthy unempathetic false promises unreliable unworthy unresponsive unhelpful unsatisfactory non-negotiable staff. when I purchased my vehicle on July 10th as of date A false promises unreliable unworthy unresponsive unhelpful unsatisfactory non-negotiable staff. when I purchased my vehicle on July 10th as of date August 7th my 40,000 $ vehicle is still undrivable after i Called the office Allen placed me on hold than hung up.Chris spoke to another person and then hung up. Yanni sales manager told me to cordaniate with him directly then blocked my calls. Nick General manager says he promises im going to be happy and then refuses to get on tje phone after looking me me on the eyes telling me hes a man of his word. Who's all And has promised To be With me and not been reliable or communicated, since today I've only been able to drive my vehicle 200 Mi to my home and back to the Chevrolet dealer for service from July 10th until today I have not been able to utilize my vehicle that has now over 500 miles from purchase date it is now time for me to make a payment on a vehicle that I have not even gone to the store in More

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