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Nick Randolph
10 Reviews
10 Reviews
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10 Reviews of Nick Randolph
September 19, 2026
Purchased a car from them on Saturday the 12th was told that there was a car Chief app that I was required to pay for it was mandatory and after four attempts in to get information on it I finally got info that there was a car Chief app that I was required to pay for it was mandatory and after four attempts in to get information on it I finally got information on it exactly a week later. I did get a call from the general manager who informed me that it in fact was not mandatory and I could have declined it. This was not how I was led to believe during the process of purchasing the car. He did offer to refund the large amount of money that I was required to pay through my lender. And I advised him that I have been contacted by several other dealerships that I hadn't even stepped foot on their lot but yet Jerry hunt supercenter had not called. No welcome call no welcome is a customer no how's the car doing we want to check in with you absolutely nothing. For me it was poor customer service, shady dealings with absolutely no transparency, and more of a capitulation rather than a solution to a problem. Buyer beware, lesson learned. More
by KM4WII
Verified Customer
April 11, 2026
The sales and finance team here are great! However, only a couple of days after buying my truck I felt the break pedal not right . Called the my sales rep he advised the service team would tak However, only a couple of days after buying my truck I felt the break pedal not right . Called the my sales rep he advised the service team would take care of it. When I went to service, the interaction was all over the place . To their credit I showed up with no appointment. He tried turning me away because they had no space. After I advised I just bought the vehicle 5 days before he agreed to look at it , however the wait would be a couple hours. Realistically I waited only about 1hr and half roughly not too bad. However , this is where I feel they are dropping the ball. he said there is an issues with the vacuum in the breaks causing air to escape. He advised it’s not dangerous but they would fix it . They did not have the part and would need to order it. He advised I would get a call mid the following week to schedule for me to come back. It’s been a week, still no call. They are giving me the feeling of giving me the run around and not waiting to deal with this. I will be trying to speak to a manager tomorrow and see if I could get some attention to this. Hopefully they turn this experience around. Other than that the dealership was outstanding. More
by DSOBAL071516
November 25, 2025
Great customer service, easy process, walked out with the car I wanted! No complaints on my end. I am very happy and pleased with my experience. the car I wanted! No complaints on my end. I am very happy and pleased with my experience. More
by GACRONIN
Other Employees Tagged: Shane Loman
October 14, 2025
I was lied to about receiving the 2nd key for my car. I was TOLD when I was signing my paperwork that I would receive the 2nd key when the tag came in. The tag came in NO 2ND KEY n basically told by the I was TOLD when I was signing my paperwork that I would receive the 2nd key when the tag came in. The tag came in NO 2ND KEY n basically told by the managers that they wasn't going to help with the 2nd key. Great SORRY customer service!!! My sales person was Great Nick R. More
by Brandy
October 04, 2025
Love to see the reviews come in and it really helps to see the feedback see the feedback More
by Patty cake
Other Employees Tagged: Yasin Young, Peral Clercy, ANGELI TERUEL, Chris Thornton, Axel camargo, Daylon Duggins, Max Milholland , Isaiah Bane, Julia Cruz
September 04, 2025
Nick was my sales rep and he was absolutely awesome. My purchase was smooth and relaxing. I already referred people to your establishment because of what I heard. I was able to experience it for myself My purchase was smooth and relaxing. I already referred people to your establishment because of what I heard. I was able to experience it for myself and will continue to send people your way. Definitely will recommend Nick as their sales guy. More
by tiffanynettles4
July 29, 2025
Everyone was very nice and professional and get you the best deal they can get you best deal they can get you More
by Tario
Other Employees Tagged: Katie Taylor , Darus Estes
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