Nick Randolph

The sales and finance team here are great! However, only a couple of days after buying my truck I felt the break pedal not right . Called the my sales rep he advised the service team would tak However, only a couple of days after buying my truck I felt the break pedal not right . Called the my sales rep he advised the service team would take care of it. When I went to service, the interaction was all over the place . To their credit I showed up with no appointment. He tried turning me away because they had no space. After I advised I just bought the vehicle 5 days before he agreed to look at it , however the wait would be a couple hours. Realistically I waited only about 1hr and half roughly not too bad. However , this is where I feel they are dropping the ball. he said there is an issues with the vacuum in the breaks causing air to escape. He advised it’s not dangerous but they would fix it . They did not have the part and would need to order it. He advised I would get a call mid the following week to schedule for me to come back. It’s been a week, still no call. They are giving me the feeling of giving me the run around and not waiting to deal with this. I will be trying to speak to a manager tomorrow and see if I could get some attention to this. Hopefully they turn this experience around. Other than that the dealership was outstanding. More

by DSOBAL071516 Verified Customer Verified Customer

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It is a nice company and has great people working there and work hard for you to make a sale. and work hard for you to make a sale. More

by lucydon640 Verified Customer Verified Customer

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Great customer service, easy process, walked out with the car I wanted! No complaints on my end. I am very happy and pleased with my experience. the car I wanted! No complaints on my end. I am very happy and pleased with my experience. More

by GACRONIN Verified Customer Verified Customer

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I was lied to about receiving the 2nd key for my car. I was TOLD when I was signing my paperwork that I would receive the 2nd key when the tag came in. The tag came in NO 2ND KEY n basically told by the I was TOLD when I was signing my paperwork that I would receive the 2nd key when the tag came in. The tag came in NO 2ND KEY n basically told by the managers that they wasn't going to help with the 2nd key. Great SORRY customer service!!! My sales person was Great Nick R. More

by Brandy Verified Customer Verified Customer

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Love to see the reviews come in and it really helps to see the feedback see the feedback More

by Patty cake Verified Customer Verified Customer

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Nick was my sales rep and he was absolutely awesome. My purchase was smooth and relaxing. I already referred people to your establishment because of what I heard. I was able to experience it for myself My purchase was smooth and relaxing. I already referred people to your establishment because of what I heard. I was able to experience it for myself and will continue to send people your way. Definitely will recommend Nick as their sales guy. More

by tiffanynettles4 Verified Customer Verified Customer

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Everyone was very nice and professional and get you the best deal they can get you best deal they can get you More

by Tario Verified Customer Verified Customer

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Prompt call back for the test drive. Very easy transaction. Best customer service from everybody there. Great experience! Very easy transaction. Best customer service from everybody there. Great experience! More

by BOOMERD40 Verified Customer Verified Customer

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They worked to get us in the perfect car, until we found what we wanted. what we wanted. More

by Shirley Verified Customer Verified Customer

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