Nick Rauch
Nick Rauch at Mike Castrucci Ford of Alexandria

Nick Rauch | Page 3

New Vehicle Sales

Mike Castrucci Ford of Alexandria

7400 Alexandria Pike
Alexandria, KY 41001

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58 Reviews
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58 Reviews

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58 Reviews of Nick Rauch

October 11, 2020

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Employee Rating

Everyone was very professional and courteous! My very first time working with the dealership and wanted to check out a vehicle but ended up buying a different vehicle. More

by s.bessong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Lyons

Oct 12, 2020

Mike Castrucci Ford of Alexandria responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

October 09, 2020

Dealership Rating
Employee Rating

Very friendly and helpful. Quick process and made things right. Went above and beyond to help and answer questions that were needed and took time to know us. More

by Nie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Robinson

Oct 09, 2020

Mike Castrucci Ford of Alexandria responded

Thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

October 03, 2020

Dealership Rating
Employee Rating

Quick and easy process. No hassle with extra warranties. Tina made everything easy and very nice lady. Received a phone call after clicking I was interested in vehicle. Didn’t feel any pressure on the lot More

by Josh.eminhizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina Ruebusch

Oct 05, 2020

Mike Castrucci Ford of Alexandria responded

We greatly appreciate you taking the time and effort to leave such a positive review, Josh! We can’t wait to continue being your home for any and all of your automotive needs!

May 04, 2020

Dealership Rating
Employee Rating

I’ve been looking at Mustangs for my son for weeks. I drove two hours because they had the lowest prices. I was skeptical and thought I would drive the distance and then there would be a bunch of hidden More

by Dave Stulley
Recommend Dealer
Yes

Other Employees Tagged: Bryan Smith , Mike Routt

May 04, 2020

Mike Castrucci Ford of Alexandria responded

Thank you so much for sharing your buying experience, Dave! Congratulations to you and your son on your new Mustang! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

February 29, 2020

Dealership Rating
Employee Rating

Chris was a great help, going above and beyond to get use off in out new truck! Kept in contact thru the while buying process which was great since we did most stuff over the phone cause we lived 3hrs aw More

by 14F150
Recommend Dealer
Yes

Other Employees Tagged: Chris Acree, Jeremy Huffman, Janitor that was there that night was so kind to stop and have a conversation with us while we waited for the financing manager.

Mar 02, 2020

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

February 28, 2020

Dealership Rating
Employee Rating

Russell was great to work with!! We were in a time crunch and he made things super easy and efficient for us! Highly recommend him as a salesperson! More

by Kj101681
Recommend Dealer
Yes

Other Employees Tagged: Russell Holloway

February 25, 2020

Dealership Rating
Employee Rating

Purchased a brand new 2019 ford fusion from dealership on sunday. They was a 100% professional. I live 175 miles from this place. But was worth the drive. Couldn't get a better deal any where else. Any More

by Bryankurt66
Recommend Dealer
Yes

Other Employees Tagged: Adam

Feb 25, 2020

Mike Castrucci Ford of Alexandria responded

Thank you so much for sharing your buying experience, Bryan! Congratulations on your 2019 Ford Fusion! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

January 15, 2020

Dealership Rating
Employee Rating

I called David on the phone for some information on the vehicle when I got over there he had it ready for me to Take the test drive when I got back he was very helpful in getting all the paperwork done and More

by Jamatz
Recommend Dealer
Yes

Other Employees Tagged: David Robinson, David Robertson

Jan 16, 2020

Mike Castrucci Ford of Alexandria responded

We are so grateful that you left us such a great review! We take pride in bringing all our customers the customer service that they deserve. We can’t wait to continue to serve you!

January 11, 2020

Dealership Rating
Employee Rating

We love Roger!! Roger worked day and night with me to get my deal done, even talking with me on his own time. He made sure I had everything I needed and made himself available to me at all hours. He made sur More

by Nikki Ingram
Recommend Dealer
Yes

Other Employees Tagged: Roger Lyons

Jan 13, 2020

Mike Castrucci Ford of Alexandria responded

Thank you, Nikki, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

December 13, 2019

Dealership Rating
Employee Rating

I had reviewed this car on line and Roger contacted me. He was very courteous and friendly. He had the car ready and was knowledgeable More

by Lmo0403
Recommend Dealer
Yes

Other Employees Tagged: Roger Lyons

Dec 16, 2019

Mike Castrucci Ford of Alexandria responded

We really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

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