Russell Holloway
Russell Holloway at Mike Castrucci Ford of Alexandria
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Russell Holloway

Used Car Sales Consultant

Mike Castrucci Ford of Alexandria

7400 Alexandria Pike
Alexandria, KY 41001

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23 Reviews
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23 Reviews

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23 Reviews of Russell Holloway

December 23, 2022

Dealership Rating
Employee Rating

Everything went very smoothly, and sales people were very professional. This was the second vehicle I have bought here , and plan to again. More

by jgarner0827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 30, 2022

Dealership Rating
Employee Rating

Shady GM and FM. Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, More

by DT2
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bryan Smith, Nick Rauch , David Robinson

June 15, 2022

Dealership Rating
Employee Rating

Great customer service! ! Bought a used car and traded in a car in under 2 hours! More

by Shelby Sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Lyons, Tina Ruebusch, Jeremy Huffman , Kenton Shoemaker

Jun 16, 2022

Mike Castrucci Ford of Alexandria responded

Thank you, Shelby, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

February 27, 2022

Dealership Rating
Employee Rating

I had an amazing experience at Mike Castrucci Ford and Lincoln in Alexandria. I bought my dream car with the help of one of the most amazing salesmen I have ever worked with. Tha k you Russell!! And thank More

by Tmmrn70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Mike Castrucci Ford of Alexandria responded

Hello, congratulations on your dream car! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

January 08, 2022

Dealership Rating
Employee Rating

Andrew and Jeremy are the best the whole staff made me feel like I was apart of the team I would send everyone I know to them great job guys you all rock thank you for all you have done for me More

by catrinaanderson859
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Lyons, Jeremy Huffman , Matthew Stratton, Andrew

Jan 10, 2022

Mike Castrucci Ford of Alexandria responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

February 06, 2021

Dealership Rating
Employee Rating

Russell made my car buying experience super easy! He took the stress out of finding the perfect vehicle for me and my three kids. When I met him, I explained my situation and what I was looking for and he br More

by Kendal.r.tharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2021

Mike Castrucci Ford of Alexandria responded

Thank you, Kendal, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

January 21, 2021

Dealership Rating
Employee Rating

This is the second suv I bought from Russell.He is a great salesman, no pressure but you talk to him ,he knows what vehicle you want and what you can afford I will be back to him next time. More

by Carolsue2460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch

Jan 22, 2021

Mike Castrucci Ford of Alexandria responded

Hi, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

December 05, 2020

Dealership Rating
Employee Rating

Very Pleased with the service and assistance In purchasing my 2005 Ford truck from Mike Castrucci and Salesman Russ H.very friendly no pressure purchase was in and out of the dealership very quickl More

by gg82895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Mike Castrucci Ford of Alexandria responded

We are so grateful that you left us with such a great review! We take pride in bringing all our clients the customer service that they deserve. We can’t wait to continue to serve you!

November 16, 2020

Dealership Rating
Employee Rating

Russell was honest and upfront. When it came down to deciding on the vehicle I wanted, the transaction took very little time. I appreciate the time he took to make sure I wasn't dissapointed. More

by Jerry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Mike Castrucci Ford of Alexandria responded

Thank you for taking the time to post your generous rating. It was a pleasure to have you as our guest, and we hope to see you again soon.

September 28, 2020

Dealership Rating
Employee Rating

Found out last Thursday I needed to get a car. I looked up mike castrucci online answered a few questions. Within a couple minutes got a call from Russell Holloway. On Saturday at noon I was in a new (to m More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Smith, Jeff Brown

Sep 29, 2020

Mike Castrucci Ford of Alexandria responded

Good morning Tim, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

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