"Robert was great. He helped me figure out exactly what..."
Robert was great. He helped me figure out exactly what was important to me without pressuring me.
The dealership needs to have COLD beverages for customers.
"Great salesman! We paid cash but the finance guy was..."
- Jeanne Moyer
Great salesman! We paid cash but the finance guy was great also. Personable, friendly, great
"Thanks Patrick for helping us find the right car at the..."
Thanks Patrick for helping us find the right car at the right price for our grandson to take back to college in California. He is really excited and we know that he will enjoy driving his 2016 Nissan Altima to campus on week days and to the beach on weekends. We had horrible buying experiences at other dealerships in the Valley previously, however, the buying experience at your dealership was a pleasant and cordial to say the least and your used car inventory was bountiful. Great job Mark Mazda!
Other Employees Tagged:
Patrick Shubert, Sales
"I had a great experience with the dealership in terms of..."
I had a great experience with the dealership in terms of finding the car and the whole purchasing process. I went for this dealership because the staff team here are willing to listen and interested to know even the simplest of auto inquiries. Overall satisfied and happy with the dealership.
"I would not have bought my car if it weren't for our..."
I would not have bought my car if it weren't for our salesman, Jerry! When we arrived for a test drive, the car wasn't even relatively clean even though we scheduled a few days in advance. There was some sort of goop on the console, dirt through the entire vehicle, remnants of the previous driver in all the storage compartments and it stank so bad it gave me a headache while we took it for a ride.
Regardless, we liked the car, the price was good and Jerry assured us that it would be taken care of. There were some issues in the paint. Sap drops had eaten through to the metal and it was strategically covered up with a similar color of the car. Thankfully, it wasn't the same color so we were able to notice it and addressed a re-painting in order to make the sale. (Subsequently, there is a long drip from the repainting that runs down the side door.)
When we finally got the car (a week later) it looked great but I still had to do some minor cleaning on the interior and was grateful I didn't have to pay for such shoddy detailing.
Overall, I felt there was zero communication within the dealership, having been contacted by a few salesman but unable to respond (email communication doesn't go through) and truly felt they didn't want to sell this car (or maybe even any car?) considering the horrid condition it was in when I test drove it.
The only motivated member of the Mark Mazda team that I experienced was Jerry. Everyone else and all the departments that were relevant seemed like they set a low standard of care.
"David & Blake were wonderful to work with! I highly..."
David & Blake were wonderful to work with! I highly recommend them. The deal ship was very clean with very friendly sly staff! Great coffee as well!
"We recently purchased a Mazda CX-9 2021 from mark Mazda..."
We recently purchased a Mazda CX-9 2021 from mark Mazda in Scottsdale. I just have to say it was the best car buying experience I have ever had. From the time we walked through the doors to the sales team and the fiance team.
David was our sales rep and all I can say is I couldn't have asked for a better experience. Everyone was very professional and approachable through out our time at the dealership. They answered all of our questions and they did not pressure us to purchase. To top it off we went in to trade our 2020 Mazda CX-9 and walked out with the 2021 cx-9 with the upgraded trim and a lower interest rate and a cheaper monthly payment.
I would recommend anyone in the market for a new car to go to Mark Mazda in Scottsdale and ask for David.