Nick Rice
Nick Rice at Napleton's Auto Park of Urbana

Nick Rice | Page 2

Service Advisor

Napleton's Auto Park of Urbana

1111 Napleton Way
Urbana, IL 61801

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17 Reviews
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17 Reviews

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17 Reviews of Nick Rice

March 27, 2024

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Employee Rating

One can never go wrong with Nick Rice. He is very professional, friendly and gets to solve issues with my vehicles. He’s an asset to Napleton’s! More

by mangoeck29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

March 26, 2024

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Employee Rating

Nick Rice was friendly and helpful throughout my vehicle's service. He clearly explained the plan for the day's service, updated me throughout, and made sure any questions I had were answered. Very More

by kariley2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Nick will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2024

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Employee Rating

Nick Rice was very helpful and even though he didn’t get notice o f my appointment I think I must have called too late , he had no problem getting me in. He was helpful with his texts notifying me of the. More

by jc Bru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Nick was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2024

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Employee Rating

I have been getting my vehicle serviced at Napleton’s (and its predecessors) for 25 years. Nick Rice is the service agent that I request because he is attentive to my questions, efficient, and a good com More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Napleton's Auto Park of Urbana responded

Hi Jean, thank you so much for your feedback! Nick will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2024

Dealership Rating
Employee Rating

Fast and friendly service Good customer service give the right time for service and delivered with smile More

by ayesha_imtiaz31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2024

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 23, 2024

Dealership Rating
Employee Rating

Todd got me in at a last minute notice. Service light came on for routine maintenance; oil change, tire rotation, ... etc. More

by traditionalarcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Douglas, Todd Ballard

Feb 25, 2024

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

February 21, 2024

Dealership Rating
Employee Rating

Awesome doing business with Todd. Liked everyone in the facility including the other Service Advisors that I had talked to while going there. More

by aditpbhiday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Odom, Todd Ballard , The greeters are awesome too.

Feb 24, 2024

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.

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