Nick Rice

Being put on hold wait time more than 10 minutes. This store regularly schedules appointments for repair service that they don’t have the parts for and routinely requires a reschedule This is an in This store regularly schedules appointments for repair service that they don’t have the parts for and routinely requires a reschedule This is an inconvenience to the customer who has scheduled time off work to bring the car in. It’s a lot of runaround and excuses. If it wasn’t for the recalls I would never go to this dealership. They are inept, incompetent and very disorganized! More

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I really appreciated his communication and follow up as my car was serviced. Nick is a great asset to your dealership. my car was serviced. Nick is a great asset to your dealership. More

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Excellent as always, appreciate the frequent communication on status of vehicle. Quick turnaround time on vehicle as well. communication on status of vehicle. Quick turnaround time on vehicle as well. More

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Thank you to nick rice in service, got me in and out without an appointment. would recommend! without an appointment. would recommend! More

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Service department is awesome. Nick Rice goes above and beyond to make sure you have a positive experience. Great to work with. Nick Rice goes above and beyond to make sure you have a positive experience. Great to work with. More

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One can never go wrong with Nick Rice. He is very professional, friendly and gets to solve issues with my vehicles. He’s an asset to Napleton’s! He is very professional, friendly and gets to solve issues with my vehicles. He’s an asset to Napleton’s! More

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Nick Rice was very helpful and even though he didn’t get notice o f my appointment I think I must have called too late , he had no problem getting me in. He was helpful with his texts notifying me of the. notice o f my appointment I think I must have called too late , he had no problem getting me in. He was helpful with his texts notifying me of the. Work that was being done. They got my car done sooner than I thought and at a price I was happy with. More

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Nick Rice was friendly and helpful throughout my vehicle's service. He clearly explained the plan for the day's service, updated me throughout, and made sure any questions I had were answered. Very vehicle's service. He clearly explained the plan for the day's service, updated me throughout, and made sure any questions I had were answered. Very appreciated! More

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I have been getting my vehicle serviced at Napleton’s (and its predecessors) for 25 years. Nick Rice is the service agent that I request because he is attentive to my questions, efficient, and a good com (and its predecessors) for 25 years. Nick Rice is the service agent that I request because he is attentive to my questions, efficient, and a good communicator. I trust Nick’s opinion and I know he wants to build a relationship so I will return. More

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Fast and friendly service Good customer service give the right time for service and delivered with smile the right time for service and delivered with smile More

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