Nick S.
Nick S. at Vision Buick GMC
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Nick S. | Page 4

Service Advisor

Vision Buick GMC

800 Panorama Trail
Rochester, NY 14625

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4.3
64 Reviews
4.3

64 Reviews

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64 Reviews of Nick S.

October 24, 2021

Dealership Rating
Employee Rating

They always take good care of me and go above and beyond to make sure my vehicle needs are met. More

by shopperfeeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2021

Vision Buick GMC responded

Thank you Mary. Always a pleasure seeing you in the store. We appreciate you. Tim Pearce General Manager

October 23, 2021

Dealership Rating
Employee Rating

Just fine ! Helpful to save me money. They were courteous and timely. Good waiting set up. More

by LEWCHILDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2021

Vision Buick GMC responded

Thank you for your business and kind words Lewis. We appreciate you ! Tim Pearce General Manager

October 20, 2021

Dealership Rating
Employee Rating

Service technician didn’t reset tire sensors after rotating so I ended up running on a nearly flat tire. I kept checking the one listed by the wrong sensor. When I told the dealership about this all More

by BITTINGER_C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2021

Vision Buick GMC responded

Hi Charlanne. I'm writing this having just left you a message. First, allow me to apologize for the oversight on your service visit. Looking back, you contacted us about your concern via our website and you are 100% correct, the responses you got were not relative to your concern. I appreciate you pointing that out and have addressed our customer care team with the issue. As always, we truly appreciate your business and hope you have a joyous holiday season. Tim Pearce General Manager

October 16, 2021

Dealership Rating
Employee Rating

Friendly service , attentive and experienced . Worried about my safety and updated me on recall details. More

by BWHIPPER5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 19, 2021

Vision Buick GMC responded

Thank you William. Your continued business and kind words are sincerely appreciated. Tim Pearce General Manager

October 13, 2021

Dealership Rating
Employee Rating

I have been coming to this dealership for service ony 2012 Acadia for 10 years now and it is still running strong. Friendly staff and fast service. Hope to buy my next automobile here in the future More

by mlang327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2021

Vision Buick GMC responded

Thank you Mark. Your decade of service is sincerely appreciated. When you are ready for an upgrade we will be here to help. Thanks again Mark. Tim Pearce General Manager

October 13, 2021

Dealership Rating
Employee Rating

Vision Buick Service Center is No. 1 in my estimation ! Vision Buick Service Center is No. 1 in my estimation ! I have been a Buick owner or lessee for over 50 years and service for my vehicles during t More

by LDIRIENZO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony G., Jeff T.

Oct 18, 2021

Vision Buick GMC responded

Thank you Larry. Your decades of business at this location are TRULY appreciated. Many thanks for your kind words. Tim Pearce General Manager

October 10, 2021

Dealership Rating
Employee Rating

Great experience and love my car. Do not have anything else to say very satisfied More

by SWEETME148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2021

Vision Buick GMC responded

Thank you Maria. Your business and kind words are truly appreciated. Enjoy your new Encore GX! Tim Pearce General Manager

September 28, 2021

Dealership Rating
Employee Rating

They treat you with respect and do not Try and sell you They treat you with respect and do not Try and sell you a service you don't need Like the former service manager would do. Moo More

by foodschums
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 29, 2021

Vision Buick GMC responded

Thank you Paul. Your continued business and kind words are sincerely appreciated. Hope you are enjoying the new Terrain! Tim Pearce General Manager

September 25, 2021

Dealership Rating
Employee Rating

State inspection done. Fast and efficient. All associates were very pleasant and helpful. Will continue using their service. More

by LINDACOMDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary O.

Sep 29, 2021

Vision Buick GMC responded

Thank you for your business and kind words Linda. We appreciate you! Tim Pearce General Manager

September 15, 2021

Dealership Rating
Employee Rating

FRIENDLY , GREAT SERVICE. VERY CLEAN, IN AND OUT QUICK. WOULD BRING MY VEHICLE BACK. NICK WAS GREAT More

by MFOUQUET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 29, 2021

Vision Buick GMC responded

Thank you Michael. Greta service and the right parts. Team effort. We appreciate you! Tim Pearce General Manager

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