Nick Saidai

Attentive staff keeping on top of the repairs being performed and checking for open recalls performed and checking for open recalls More

by WSTRESQ Verified Customer Verified Customer

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Was there for well over two hours to simply have a diagnosis done for my brake sensor light that kept going off. Didn’t really care for the service mangers attitude as he seemed annoyed and unhelpful. diagnosis done for my brake sensor light that kept going off. Didn’t really care for the service mangers attitude as he seemed annoyed and unhelpful. Wasn’t very specific on some of the questions I was asking and continued to make things confusing. Also a sales rep that I had asked to get a copy of my warranty for me instead tried to sell me a larger package of a warranty and after denying it her attitude quickly changed and shooed me out of her office as it seemed I wasted her time. She also recommend me to go to a place down the street for cheaper service regarding my brake issues. The experience overall was fine but would have appreciated a little bit more customer service from the car service department. More

by LAUREN.WOLF31 Verified Customer Verified Customer

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I've been working with for a week to purchase a 2025 Mazda CX-5 premier plaza was assured by Nick the general manager that much of the paperwork could be handled without me driving the 4 hours round tri Mazda CX-5 premier plaza was assured by Nick the general manager that much of the paperwork could be handled without me driving the 4 hours round trip between my home and their dealership. I received the contract on Friday and was in the process of getting the check on Monday when my financial representative contacted the dealership after finding a lien on the title. Staff informed her that the vehicle had been sold out from under me on Saturday with no apologies and lied stating that I had been contacted regarding this. I never received an email phone call or text to this regard and almost ended up with an auto loan with no vehicle. Staff lied openly and gregiously and their unethical and unprofessional business practice prevents me from ever recommending doing business with any Russ Darrow dealership. More

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It was a fantastic experience from the moment I walked in through the door! Everyone at the dealership was great. through the door! Everyone at the dealership was great. More

by LBONG35 Verified Customer Verified Customer

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I had an absolutely fantastic experience at Russ Darrow Mazda of Greenfield, and it’s all thanks to Jason and Nick. From start to finish, they were transparent, professional, and incredibly helpful. Jas Mazda of Greenfield, and it’s all thanks to Jason and Nick. From start to finish, they were transparent, professional, and incredibly helpful. Jason took the time to walk me through every detail of the vehicle I was interested in. There was no pressure, no gimmicks—just honest answers and a genuine willingness to help. Nick was equally outstanding, explaining the financing options clearly and ensuring I understood all the terms. Their customer service is truly top-tier. You can tell they care more about building relationships than just making sales. I left feeling confident, respected, and thrilled with my purchase. If you’re in the market for a new or used Mazda—or just want to work with people who value honesty and transparency—go see Jason and Nick at Russ Darrow Mazda of Greenfield. You won’t regret it! More

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I was very happy with the service I received from the staff at Russ Darrow Mazda Greenfield. They have another location that is closer to me, but I felt a better connection to the staff that assisted me staff at Russ Darrow Mazda Greenfield. They have another location that is closer to me, but I felt a better connection to the staff that assisted me at this location. The staff even stayed a little after close to walk me through my new vehicle, which I truly appreciated. More

by KARL.MICHAEL.PETERS Verified Customer Verified Customer

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Dealership easy to work with, enjoying the 2025 Madza c 30. Thank you for the help. 30. Thank you for the help. More

by KALBRECHT7 Verified Customer Verified Customer

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thank you max for getting me in for lube oil filter tire rotate as soon as i pulled in! very convenient for my hectic schedule. love the video inspection feature and that i can reply to it if needed. everyo rotate as soon as i pulled in! very convenient for my hectic schedule. love the video inspection feature and that i can reply to it if needed. everyone is always so pleasant from start to finish. the cashier lady was lovely. More

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over all experience from sales to service has been great. I went to this dealership to look at a used vehicle. I initially had not such a good experience with my first salesperson. I was then approached by t I went to this dealership to look at a used vehicle. I initially had not such a good experience with my first salesperson. I was then approached by the manager and had a great conversation following that conversation I ended up buying a 2025 Mazda. More

by vcottrell1 Verified Customer Verified Customer

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Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool. I actually watch the videos they send of my cars inspection. Very cool. More

by jedinikki83 Verified Customer Verified Customer

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