Nick Santarsiero | Page 53

Nick and his crew are fast, friendly, and efficient with all of the work they do. They have pride in their work, and the great customer service will bring me back every time I have issues with my vehicle. T all of the work they do. They have pride in their work, and the great customer service will bring me back every time I have issues with my vehicle. Thank you so much for the great experience, and for making my car run better than ever! More

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Started with a timing belt repair for my 2003 Mazda Protege and the price they gave me to have it fixed was about $200 less then the "Mom and Pop" mechanics. Nick Santarsiero the Service Advisor was ve Protege and the price they gave me to have it fixed was about $200 less then the "Mom and Pop" mechanics. Nick Santarsiero the Service Advisor was very nice and polite and treated me with respect and a kind of courtesy that quite frankly I have never experienced with other dealers. I was very impressed with the service department. Thanks again Nick for everything. We also were in the market for a new SUV and after looking at a local Ford dealer inventory of Escape's, we decided to look at Mazda's Tribute after picking up my Protege from the service center. Nick introduced us to Wayne (sales) and he was very polite and patient with my wife and I as we looked. We took a 2009 Tribute out for a spin and liked it a lot. We ended up buying a 2011 Mazda Tribute that day and after they gave me what I wanted for my 2003 Ford F-150 as a trade (thanks for that). While we were filling out paperwork and stuff, a member of their team drove over an hour to a location to pick up out Tribute, then an hour back. While that was going on, we were being taken care of by Matt Shelton, Mazda's Sales Consultant and he was about the nicest person I perssonally ever had the honor of meeting. The Finaince Manager "MaMa" as she is called, helped get us the loan we needed to buy the car and was patient as we learned that a little issue kept the Credit Unions from matching, but in the end we got the Tribute and the payment we were told we would get. I was so impressed that I highly recommend them to anyone looking to buy a new or used car. The Whole team was awesome and the start to finish couldn't have been any better. My wife and I were very well taken care of, and I am not an easy person to impress! Nicholas Galinger More

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Timely reminders were received; telephone appointment process was quick and painless; checking the car into the service department involved no waiting; I was able to wait for the service, which was compl process was quick and painless; checking the car into the service department involved no waiting; I was able to wait for the service, which was completed before the estimated time. Personnel were friendly and accommodating. More

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Came in for a 5000 mile service. Talked to Nick about how my car gets sprinkled on by the grass sprinklers. He took it upon himself to have my car washed, spots removed and vacuumed without charging me. how my car gets sprinkled on by the grass sprinklers. He took it upon himself to have my car washed, spots removed and vacuumed without charging me. Went far beyond an oil change. Thank you for the great service. More

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i have been to this dealer fro several years, mainly servicing my mazda's. I have not bought there yet. Service wise they are always friendly and helpful. On my last visit, Nick in service helped me out servicing my mazda's. I have not bought there yet. Service wise they are always friendly and helpful. On my last visit, Nick in service helped me out on a costly repair. We negotiated a fair price. Kudos to him and the dealer. More

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Nick the Service Representative always provides quick, efficient and courteous service and he takes the trouble to go the extra step to provide outstanding customer service. I just had my 10k mile servic efficient and courteous service and he takes the trouble to go the extra step to provide outstanding customer service. I just had my 10k mile service and he made sure that the standard work was done but he also had my car washed and vacuumed which I really appreciated as I had been ill and it really needed it! Nick also made sure that my next appointment was pre-scheduled and advised me I would receive a reminder phone call. Now that is great service! More

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I owned this miata for 2.5 weeks and discovered a seatbelt hard to withdraw. I took it in and Nick the Service manager had it looked at and replaced it at no charge, not only did they do this but seatbelt hard to withdraw. I took it in and Nick the Service manager had it looked at and replaced it at no charge, not only did they do this but they washed the car before returning it. I would recommend this dealership highly and will buy my next care here. thanks Mr. Butterfield More

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Very helpful fast service, even through in a free car wash which was unexpected but rather appreciated, i will definitly re-vist this particular dealership great service, great employees, with fantastic wash which was unexpected but rather appreciated, i will definitly re-vist this particular dealership great service, great employees, with fantastic people friendly attitudes. I would deffinitly reccomend this dealer. More

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The customer service at Cardinale Way Mazda is amazing! I have been bringing my vehicle in since I bought it (in 2008) and would never consider going anywhere else. Nick is always such a pleasure to work I have been bringing my vehicle in since I bought it (in 2008) and would never consider going anywhere else. Nick is always such a pleasure to work with! Every time I call I am always greeted like and old friend. I think he knows more about my car than I do! I would highly recommend them to anyone! More

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I was very impressed with the level of customer service that Nick provided. He made me feel like I was his most important customer. Great service. I brought my car in for a recall and felt like they did a that Nick provided. He made me feel like I was his most important customer. Great service. I brought my car in for a recall and felt like they did a great job. All employees looked clean and sharp.I trusted my car in their care. More

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