Nick Santarsiero | Page 57

Due to a scheduling error, my appointment was set for 5:00 when the last appointment time is supposed to be 4:00. Rather than trying to cancel or reschedule it, Nick stayed late and had one of his techs 5:00 when the last appointment time is supposed to be 4:00. Rather than trying to cancel or reschedule it, Nick stayed late and had one of his techs stay after as well in order to service my vehicle. I appreciate them doing this more than I can say, especially since I live about an hour away and having to come back would have been very frustrating. They chose to honor the time that was booked for me although it was an inconvenience to them. They were incredibly kind, welcoming, and did not rush through servicing my car. I can't say enough about this dealership and the service staff. Thank you! More

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