Nick Theodor | Page 77

Delightful repeat experience. I picked up a new Civic here at the beginning of August and was so pleased that I decided to treat my daughter to a new one too. I explained to Nick T I picked up a new Civic here at the beginning of August and was so pleased that I decided to treat my daughter to a new one too. I explained to Nick Theodor what was going on and that it was to be a surprise and he really bent over backward not only to ensure that the surprise would be impactful but also to make sure that my teeny weeny niggle of an issue the first time ( that it took too long to be done and on my way) was absolutely the last thing I would feel the need to complain about. Sure enough from having no inkling I was going to buy a car that morning to having emailed nick from my iPhone and sorted through available inventory I showed up with my daughter with no appointment and was done and having her drive out in it in about 80 minutes including all paperwork etc. Awesome service! More

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Labor day sale of Accords Nick made our car shopping experience very enjoyable! He worked with us to find the right car, and then offered us a very fair price... including a Nick made our car shopping experience very enjoyable! He worked with us to find the right car, and then offered us a very fair price... including a good price for our trade-in. Thanks for a great car purchase Nick!! We were happy to find the quality service shown at Valley Honda Naperville/Aurora. More

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Knowledgeable, Efficient, Friendly We bought our car on Labor Day, which was a very busy day at Valley Honda. My husband and I are thankful to Nick Theodor for making the car buying pr We bought our car on Labor Day, which was a very busy day at Valley Honda. My husband and I are thankful to Nick Theodor for making the car buying process go smoothly. We love our new CR-V. More

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Honda 2015 I have been a customer at Valley Honda since 2001. Both Rose (who is now in the finance department) and Nick Theodore have made purchasing and/or leas I have been a customer at Valley Honda since 2001. Both Rose (who is now in the finance department) and Nick Theodore have made purchasing and/or leasing a new car a pleasant experience. I like that the car that I get always fits to my wants/needs at the time. There is no pressure to do something that I don't want to do. I love my new 2015 Accord! It's the 5th purchase that I have made from this dealership ???? More

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Prompt, knowledgable and friendly Brittany was friendly and helpful in walking me through the purchase of my first new car in 13 years. I was downsizing from an Odyssey and looking at Brittany was friendly and helpful in walking me through the purchase of my first new car in 13 years. I was downsizing from an Odyssey and looking at the various trim levels for the CRV. Brittany and Roxanne in finance understood my price point, helped me get the best price for my trade in and were never pushy regarding the additional packages (e.g. extended warranty, additional hazard protection, etc) offered by Honda for my vehicle. For a Wednesday evening, there was an incredibly long wait for the finance office, but that was the only downside to my purchase. More

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Great service The whole process with Nick and the dealership was very positive. Fantastic customer service. They made sure we had all the information I needed in or The whole process with Nick and the dealership was very positive. Fantastic customer service. They made sure we had all the information I needed in order to make the best purchase. More

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Great experience Nick was incredibly friendly and helpful. I typically hate the car buying experience but Nick made it enjoyable. Extra words to get to the 25 minimum Nick was incredibly friendly and helpful. I typically hate the car buying experience but Nick made it enjoyable. Extra words to get to the 25 minimum. More

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Nick T. Is the best!!!! Just got a 2015 CRV. This is our third car we have gotten at Valley Honda and every time we were assisted by Nick T. He is great! He makes the experie Just got a 2015 CRV. This is our third car we have gotten at Valley Honda and every time we were assisted by Nick T. He is great! He makes the experience fun and cares about what fits your needs. This summer my daughter also bought a car from Nick this summer. He was great and found her something that fit her budget. We plan on going back when we are in the need of another vehicle. I think you get the picture... We think Nick T. Rocks!!!! Go buy a Honda from Nick at Valley Honda! You'll be happy :) More

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Great Experience...One of a kind! Thank you to Nick T. for his wonderful help as always.He always goes above and beyond. The care and attention is always the best! THANK YOU Thank you to Nick T. for his wonderful help as always.He always goes above and beyond. The care and attention is always the best! THANK YOU More

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Amazing experience! I made the internet inquiry just before midnight on Thursday. Bright and early Friday, I got an email from rep Nick Theodor who was able to price out I made the internet inquiry just before midnight on Thursday. Bright and early Friday, I got an email from rep Nick Theodor who was able to price out what I had been looking for. We made an appointment for Saturday afternoon, (and for which I was late). Nick was outstanding; no pressure, just asking questions and getting things moved along. I was doing an all cash purchase so there were no financing complications etc.; just haggling on the trade-in. The dealership, a victim of its own success, was buzzing with customers, sales reps dashing back and forth, and managers manning computer screens at the back. I say victim of success because it felt like a supermarket right down to the long checkout lines. Here however, the 10 reps were positively shoveling business to the 5 financial specialists who had to sit with customers and walk them through all the paperwork before keys could be handed over etc. I was told it was highly unusual to be that busy and I've certainly never seen a showroom so packed with people - and it's a large showroom. Nick never lost his calm and frequently checked in with me as the transaction proceeded. When it was indeed complete, he and I walked out to pick up the new vehicle, go through the features / functions, and then transfer my things out of the old vehicle into the new. Nick even took a picture of me standing by the newly acquired Civic EX-L-NAVI. Apart from the wait to get the paperwork dealt with (due to all the buyers ahead of me in line), the whole thing was a wonderful experience and I would gladly recommend Valley Honda, though you might want to think twice before going on a Saturday. More

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