Great attention.
Team work. Very polite staff throughout the building no matter if your their own client.
Team work. Very polite staff throughout the building no matter if your their own client.
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by dovalencia
Aug 11, 2025 -
Royal Buick GMC of Tucson responded
Thank you for your review! We're happy to hear that you experienced great attention and teamwork during your visit to Royal Buick GMC Cadillac. Our staff takes pride in being polite and helpful to all our customers. We appreciate your feedback and hope to see you again soon.
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
They work as a team.
No competition. Staff very kind. People are welcome feels family.
No competition. Staff very kind. People are welcome feels family.
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by dovalencia
Aug 10, 2025 -
Royal Buick GMC of Tucson responded
Thank you for your wonderful review! Our team truly appreciates your kind words about Royal Buick GMC Cadillac. It’s great to hear you felt welcomed and part of our family. We look forward to serving you again in the future!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Very friendly and helpful.
Enjoyed the whole experience. Much different and more pleasant than other car buying experiences.
Enjoyed the whole experience. Much different and more pleasant than other car buying experiences.
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by cl8one
Aug 05, 2025 -
Royal Buick GMC of Tucson responded
Thank you so much for your feedback! We’re happy to hear that you found your experience at Royal Buick GMC Cadillac friendly and helpful. Our goal is to provide a pleasant car buying experience, and it’s great to know we succeeded. We hope to see you again soon for your next visit.
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Nick made the entire experience of car buying a pleasure.
Typically the experience is daunting, but he made it fun and we didn't mind spending the better part of a day ar the dealership. THANK YOU NICK!
Typically the experience is daunting, but he made it fun and we didn't mind spending the better part of a day ar the dealership. THANK YOU NICK!
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by michael.n.tucson
Aug 05, 2025 -
Royal Buick GMC of Tucson responded
Thank you for your wonderful review, Michael! We're delighted to hear that you had such an enjoyable car-buying experience at Royal Buick GMC Cadillac. It's great to know that Nick was able to make the process fun and memorable for you. We appreciate your feedback and look forward to seeing you again soon!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Nick provided an outstanding purchase experience.
He is highly knowledgeable and presented all of the information in an easy and straightforward manner. I can't wait to bring in my brand new car for
He is highly knowledgeable and presented all of the information in an easy and straightforward manner. I can't wait to bring in my brand new car for its first oil change to fully experience the service side and comfy lounge area. Thank you, Nick!!!
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by Brian AP
Aug 03, 2025 -
Royal Buick GMC of Tucson responded
Thank you for your feedback, Brian! We're glad to hear about your outstanding purchase experience with Nick at Royal Buick GMC Cadillac. It's great to know that he provided you with clear and informative assistance. We look forward to welcoming you back for your new car's first oil change and hope you enjoy our comfy lounge area. Thank you for choosing us, and see you soon!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
What a truly great buying experience at Royal Cadillac.
Nick Traynor was so helpful and knowledgeable, and helped me make the best deal.
Nick Traynor was so helpful and knowledgeable, and helped me make the best deal.
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by donovanc
Aug 01, 2025 -
Royal Buick GMC of Tucson responded
Thank you for your wonderful review, Donovan! We’re thrilled to hear you had a great buying experience at Royal Buick GMC Cadillac. It's fantastic to know that Nick Traynor was able to assist you in making the best deal. We look forward to welcoming you back for your next visit!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Nick was very helpful and respectful, made sure I got in
the vehicle I desired !
the vehicle I desired !
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by Dtyrrell027
Aug 01, 2025 -
Royal Buick GMC of Tucson responded
Thank you for your wonderful review, Tyrell! We're thrilled to hear that Nick was helpful and respectful in assisting you with your vehicle at Royal Buick GMC Cadillac. It's our goal to ensure you get the vehicle you desire. We look forward to seeing you again soon!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Excellent sales man.
Nick really cared about me. Will refer others to him and Buick .
Nick really cared about me. Will refer others to him and Buick .
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by Benvista25
Jul 23, 2025 -
Royal Buick GMC of Tucson responded
Thank you for your kind words! We're thrilled to hear about your positive experience with Nick at Royal Buick GMC Cadillac. It's wonderful to know that he took the time to care for your needs. We appreciate your willingness to refer others to us and look forward to seeing you again soon!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
We were lucky to have Nick assisting us with our purchase
of the new Cadillac. He was attentive to our needs and specific wants. A gentle sense of humor, and answering every question, showing us exactly whi
of the new Cadillac. He was attentive to our needs and specific wants. A gentle sense of humor, and answering every question, showing us exactly which units met our specs. We were treated with respect, he spent all the time we needed to make a decision, without pressure, and made the sale. With Nick's guidance, we left happy and secure in the fact that we had made the right choice. Nick Traynor is definitely an asset to the Royal sales force.
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by Al O'Brien
May 09, 2025 -
Royal Buick GMC of Tucson responded
Thank you for your wonderful review, Al! We’re thrilled to hear about your positive experience with Nick during your purchase of the new Cadillac. It's great to know that he was attentive to your needs and helped you feel comfortable throughout the process. We appreciate your kind words and are glad you left feeling happy and secure in your decision. We look forward to seeing you again at Royal Buick GMC Cadillac! Enjoy your new Cadillac!
Best,
Todd - Royal Automotive Group,
feedback@royaltucson.com
Nick was very knowledgable with pointing out and
explaining all the various options in the cars we were interested in. He listened and answered questions through out the whole process and at the fin
explaining all the various options in the cars we were interested in. He listened and answered questions through out the whole process and at the final delivery of the car, he made sure my phone had the appropriate apps added and was paired to the car, ready to go. This was the best car buying experience I’ve ever had and would highly recommend Nick and Royal Cadillac! We will be back, thank you!
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by Tnones
Apr 30, 2025 -
Royal Buick GMC of Tucson responded
Thank you for your wonderful review! I'm thrilled to hear that you had the best car buying experience with us at Royal Buick GMC Cadillac. It's fantastic to know that Nick provided you with knowledgeable assistance and ensured everything was set up for you. We appreciate your recommendation and look forward to welcoming you back in the future! Enjoy your new car!
Best,
Todd - Royal Automotive Group,
feedback@royaltucson.com
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