Nick Truax | Page 59

Great Service Rick went out of his way to get the car I wanted, even though it was not currently on the lot. We also had good service a few months ago when my husb Rick went out of his way to get the car I wanted, even though it was not currently on the lot. We also had good service a few months ago when my husband leased his new car. More

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Great experience - First time customer My Escape was costing more to repair than what is was worth. It was time for something different. Rich helped me find a car that was in my price ra My Escape was costing more to repair than what is was worth. It was time for something different. Rich helped me find a car that was in my price range and that suited my life style. Rich took the extra time to help me with all the paperwork. Nick helped me get the financing that fit into my budget. It was a no pressure experience and I have already been telling everyone that they need to go to Gates to buy their new or used car. I have heard great things about their service department also. More

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Perfect first new car purchase! I've had a few cars and dealt with quite a few dealerships. I've been to some who leave you alone if you look a certain way; and some that push you so I've had a few cars and dealt with quite a few dealerships. I've been to some who leave you alone if you look a certain way; and some that push you so hard that you just get aggravated and leave.... ... Not this place; and not this salesperson. Martin was easily one of the coolest dudes that I've ever done business with. He was straight up, honest, funny; yet to the point. He made my first 'New Car (Truck) Purchase' an absolute breeze. He took the time to look into all of the available promotions (who the xxxx knew that you could save a grand from belonging to a credit union?!); and he saved me nearly $7,000... SEVEN THOUSAND DOLLARS PEOPLE!!! We need more folks like this... Even the salesfolk the weren't helping me directly brought my wife, my daughter, and myself water and offered coffee and such... Way. Too. Legit. Gates and Martin has earned my trust and and my lifelong relationship. More

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New Rouge Day Easy purchase of our new Rouge. Very friendly experience. We did not feel any pressure to buy and had all our questions answered by Paul. Thank y Easy purchase of our new Rouge. Very friendly experience. We did not feel any pressure to buy and had all our questions answered by Paul. Thank you More

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La Exelencia en persona El trato que yo recibi desde Is entraba al dialer fue bonita. Inmediatamente Martin Quiñones me atendio . Un exelente amigo. Gracias por tu bella aten El trato que yo recibi desde Is entraba al dialer fue bonita. Inmediatamente Martin Quiñones me atendio . Un exelente amigo. Gracias por tu bella atendecia More

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Always satisfied repeat customer I love Gates! This is the third car that I have financed through them and everyone there is always so accommodating and helpful . They really listen t I love Gates! This is the third car that I have financed through them and everyone there is always so accommodating and helpful . They really listen to you and make you feel at home. Everything is explained in detail to you and any questions you may have are addressed immediately. I also appreciated the follow up call and email communication to make sure I was satisfied with my purchase. They really go above and beyond for their customers. I plan on spreading the word to family and friends about my exceptional service at Gates. More

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Super easy and stress free! Jimmy mad this super easy and stress free. Not only did I need a new car but I needed to transfer everything over from NY to CT. Within days Jimmy h Jimmy mad this super easy and stress free. Not only did I need a new car but I needed to transfer everything over from NY to CT. Within days Jimmy had found me a vehicle that met my needs, difficult considering how high maintenance I am, and fit my budget. My new rogue far supersedes my expectations! I've already passed on his card to a few friends and will definitely be back to Gates. More

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New car 1st time at gates. Great expierance start to finish! Would highly recommend this dealership! Every staff member we dealt with were all very nice and approachable. Did no Great expierance start to finish! Would highly recommend this dealership! Every staff member we dealt with were all very nice and approachable. Did not feel pressured at all, and allowed time to make decisions without dealers "over" calling/ emailing. Five stars to Gates! More

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They got me what I wanted I've been considering buying an Xterra since November but I've been waiting to sell my house. I'm planning on moving to a warmer part of the country I've been considering buying an Xterra since November but I've been waiting to sell my house. I'm planning on moving to a warmer part of the country and didn't want to expose a new vehicle to snow and road salt. I was pretty concerned when Nissan announced that 2015 would be the last year for this vehicle. All of a sudden it's mid July and I know that if I don't get one soon I'm gonna be out of luck. To complicate matters, I have a pretty specific idea of what I want (Pro 4x, Standard Tranny and tow package). I start by going to a large volume dealer in the central part of the state. I get the old "we don't have one on the lot but we'll call you when we find one" line--I'm still waiting for THAT call. Next I go online and find a match at a dealership in Southeastern CT. I call and arrange a test drive that afternoon. Wouldn't you know it but when I get there, the vehicle I'm interested in "just got sold". Mind you this is TWO HOURS after I called. Of course they tried to get me to buy what they had on their lot. Now we're getting close to the end of production for the Xterra. I've wasted a couple of weeks trying to chase down the vehicle I want. According to Nissan's website there's only about 3 vehicles set up the way I want in all of New England. My wife sees something on Gates Nissan's website saying that they can get the vehicle you want. I roll the dice and send them an email. I get a prompt response both by phone and email. They will make a few calls and get back to me. This is on a Friday. By Monday they've found my car. I go down Tuesday to make a deposit. By Thursday the car is prepped and ready to go WITH my add-on step rails installed. I would have drive it away happily that night except that nobody told me they needed a bank check for my down payment (I guess people don't put a lot of money down on cars anymore). Anyway we cleared all that up this morning and I'm another happy customer. My salesman, Jay did a great job getting exactly the vehicle I wanted. Even though I've been on Nissan's website at least once a week for the past six months he seemed to know more about the truck than me as he was going over the features. And never once during the whole buying experience did i feel like I was getting pressured. More

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Nathan R Nathan was knowledgeable about the vehicles he showed us and not pushy. No bull! Everyone there made the experience enjoyable. This is not the first t Nathan was knowledgeable about the vehicles he showed us and not pushy. No bull! Everyone there made the experience enjoyable. This is not the first time we have bought from Gates. IT'S NO WONDER THEY ARE SO SUCCESSFUL, BECAUSE THEY TREAT THE CUSTOMER WITH RESPECT. More

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