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Nick Urso
Nick Urso at Torrington Toyota

Nick Urso | Page 5

Service Advisor

Torrington Toyota

1472 E Main St
Torrington, CT 06790

4.9
50 Reviews
4.9

50 Reviews

Write a Review

50 Reviews of Nick Urso

April 27, 2026

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Employee Rating

Great staff. Clean facility. Good pricing. Highly recommended. Online appointments is great service. Kids area helps too. More

by pdelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Sullo, Michael Dzurnak, Nellie Pasquarella

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Apr 27, 2026

Torrington Toyota responded

Thank you for noting our clean facility and staff dedication. We’re happy the online scheduling and kids area enhanced your visit. It’s great to hear our pricing and attentive team met your needs while servicing your Lexus RX 350.

April 24, 2026

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Employee Rating

Friendly and helpful staff. Called for an appointment and got it pretty quick. Service was prompt and done well. More

by cs6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Sullo, Michael Dzurnak, Nellie Pasquarella

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Apr 24, 2026

Torrington Toyota responded

Thank you for sharing your experience. We’re glad our team scheduled your Toyota Sienna service promptly and handled it with efficiency and care. We appreciate the five-star rating and look forward to assisting you again.

April 23, 2026

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Employee Rating

i always feel confident when dealing with Nick. I feel sure the mechanics do a great job and never had a problem. They've got my business! More

by winstedraggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2026

Torrington Toyota responded

It’s great to hear you trust Nick and our technicians. We’re pleased your Toyota always gets reliable service without any issues. Thank you for your loyalty and we look forward to serving you again.

April 21, 2026

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Employee Rating

Nellie was very helpful and took the time to answer all of my questions. The service at Torrington Toyota is consistently excellent. More

by alorusso11
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nellie Pasquarella

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Apr 21, 2026

Torrington Toyota responded

We appreciate you highlighting Nellie’s helpful assistance with all your questions. It’s wonderful to know our service team continues to meet your expectations when you bring in your Toyota. We look forward to supporting you again.

April 20, 2026

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Employee Rating

I’ve bought several vehicles at Torrington Toyota over the years and have been more than happy with the service provided by the service department, the body shop, and the best salesperson…Tarek Hamzy. More

by marshasmit51
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 20, 2026

Torrington Toyota responded

Thanks for your continued loyalty and for sharing positive feedback. We’re glad our service department and body shop took great care of your Toyota RAV4 Hybrid and that our salesperson earned your praise. Nick and our team look forward to assisting you on your next visit.

March 31, 2026

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Employee Rating

Nick Urso is always helpful and friendly. One of the reasons I recommend Torrington Toyota. More

by rjmaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2026

Torrington Toyota responded

It’s wonderful to know that Nick’s friendly and attentive service made your Toyota RAV4 visit a great experience. Thank you for recommending us and we look forward to helping you again.

March 27, 2026

Dealership Rating
Employee Rating

Great service and a very friendly person who has knowledge and experience on helping me meet my needs More

by gwb1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Zollarcoffer, Michael Dzurnak

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Mar 27, 2026

Torrington Toyota responded

Delighted to hear that our team’s friendly expertise helped address your needs. We’re glad your Toyota Camry service met your expectations. Please reach out when you need assistance again.

March 25, 2026

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Employee Rating

I have owned Toyotas for many years. I have always had them serviced at Torrington Toyota. I appreciate their expertise and friendliness. More

by NPRETAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Dzurnak, Nellie Pasquarella

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Mar 25, 2026

Torrington Toyota responded

Thank you for trusting our team with your Toyotas over the years. We’re glad our expertise and friendly service have continued to meet your expectations.

March 13, 2026

Dealership Rating
Employee Rating

I wouldn’t go anywhere else. Torrington Toyota has the best staff and customer service!! Love Tee!!! I “REALLY” want to work there!! More

by janice-ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Sullo, Michael Dzurnak, Nellie Pasquarella

Print
Mar 13, 2026

Torrington Toyota responded

It’s wonderful to hear our team made you feel so welcome while caring for your Toyota Tundra. Your enthusiasm about joining our crew truly means a lot.

March 03, 2026

Dealership Rating
Employee Rating

Always accommodating, Keep you informed on service progress and complete in time promised and lets you know of upcoming services More

by paul.yagid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 03, 2026

Torrington Toyota responded

We appreciate you sharing how our team kept you informed throughout your Tacoma service and completed it as promised. Nick is glad the reminders about upcoming maintenance were helpful. We look forward to assisting you with your next Toyota service.

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