Nick V
Nick V at Ourisman Tri-State Subaru
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Nick V | Page 2

Express Service Advisor

Ourisman Tri-State Subaru

255 E Cleveland Ave
Newark, DE 19711

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4.8
148 Reviews
4.8

148 Reviews

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148 Reviews of Nick V

October 10, 2023

Dealership Rating
Employee Rating

Everyone I came into contact with was very pleasant & helpful. I was asked to ride with someone so they could hear the noise I was hearing. When came to pick up my car after the service dept. had closed More

by Yesterdaysrose
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: I don’t know everyone’s name

Oct 11, 2023

Ourisman Tri-State Subaru responded

We're glad to know that you had a pleasant experience with our team at Matt Slap Subaru. We always aim to be as helpful and accommodating as possible, so it's great to see this reflected in your visit. Thanks for the positive review!

October 06, 2023

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Excellent service department from the people that greet you and take your car to the check in and check out personal. They give you their undivided attention and make sure you can make an informed decision More

by marelee
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 06, 2023

Ourisman Tri-State Subaru responded

We're so glad to know you had an excellent experience with our service department at Matt Slap Subaru. We always aim to provide undivided attention and make sure our customers can make informed decisions. Thanks for the high recommendation!

August 12, 2023

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Always courteous. Presents the suggested maintenance with clear expectations and no pressure. Answers questions and makes an effort to resolve problems if they arise More

by Jan
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Recommend Dealer
Yes
Aug 14, 2023

Ourisman Tri-State Subaru responded

We appreciate your feedback! It's great to know that our team at Matt Slap Subaru was able to provide you with the excellent experience we strive for. We're here if you need anything else in the future!

July 25, 2023

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I was pleasantly impressed with the staff and work done to my car with recall More

by nhance10
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mark Fox

Jul 25, 2023

Ourisman Tri-State Subaru responded

Thank you for the review! We appreciate your business and hope to see you again at Matt Slap Subaru!

July 23, 2023

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The services was excellent. Everyone was very efficient from the valet parking to the service representative More

by Melissalevy315
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Janitor

Jul 25, 2023

Ourisman Tri-State Subaru responded

Thank you for the great review! We're so glad to hear that our team at Matt Slap Subaru provided excellent service and made your sales experience easygoing. We appreciate your support and hope to see you again in the future!

July 20, 2023

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I don’t like to give reviews. Since going to a Dealer for service at times may not be consistently good. It really depends on the technician you get. But my experience SO FAR, wit More

by BG
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Recommend Dealer
Yes
Jul 21, 2023

Ourisman Tri-State Subaru responded

Thank you for sharing your positive experience with Nick at Matt Slap Subaru! We're glad to hear that he provided excellent customer service and addressed any issues you had. We appreciate your feedback and look forward to seeing you back again down the road!

July 13, 2023

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As always your welcome and customer service skills and knowledge are always appreciated and the time they take to explain everything to me. I’m always treated with respect and love! Thank you so very much More

by Rica
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2023

Ourisman Tri-State Subaru responded

Rica, it's so awesome to hear that you had a great experience with us at Matt Slap Subaru! Thanks for the support. We're here whenever you need us next time around!

July 12, 2023

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This time basic service only oil change and tire rotation. In and out in under an hour . Nice of them to mail a coupon worth twenty dollars too 🤗 More

by simba501
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Workmanship
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Recommend Dealer
Yes
Jul 12, 2023

Ourisman Tri-State Subaru responded

We're glad to hear that you had a quick and efficient service experience at Matt Slap Subaru! Thank you for choosing us for your oil change and tire rotation. We appreciate your business and look forward to your next visit!

March 23, 2023

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I love the service department and give them a 5 rating. They are very helpful and clear about expected costs and timing More

by Woofandmeow
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany D

Mar 23, 2023

Ourisman Tri-State Subaru responded

We are so happy that our team earned your five stars. When working with customers, we do our best to be as communicative as possible--we want you to do what's right for your vehicle, at the right price. Thanks for your business and we hope to see you again at Matt Slap Subaru!

March 17, 2023

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Employee Rating

In for regular oil change, maintenance appt. Excellent service and friendly staff from the moment I drove in. Nick told me what service was coming up in the future which I appreciated.I was More

by marelee
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Danielle C, in-take personnel as well

Mar 17, 2023

Ourisman Tri-State Subaru responded

Thank you for the review! We are so glad to hear that Nick delivered such a successful service experience. Drive safely, and we hope to see you back again at Matt Slap Subaru!

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