Nick V | Page 2
Express Service Advisor
Ourisman Tri-State Subaru
255 E Cleveland Ave
Newark, DE 19711
148 Reviews
Write a Review148 Reviews of Nick V
October 10, 2023
Everyone I came into contact with was very pleasant & helpful. I was asked to ride with someone so they could hear the noise I was hearing. When came to pick up my car after the service dept. had closed helpful. I was asked to ride with someone so they could hear the noise I was hearing. When came to pick up my car after the service dept. had closed I was let in the locked door & shown where to pay & get my keys. Everyone was very helpful & accomodating. More
Other Employees Tagged: I don’t know everyone’s name
October 06, 2023
Excellent service department from the people that greet you and take your car to the check in and check out personal. They give you their undivided attention and make sure you can make an informed decision you and take your car to the check in and check out personal. They give you their undivided attention and make sure you can make an informed decision. I just popped in for an oil change (first time without an appointment) and they extended me the same courtesy as when I have had one. Highly recommend. More
August 12, 2023
Always courteous. Presents the suggested maintenance with clear expectations and no pressure. Answers questions and makes an effort to resolve problems if they arise Presents the suggested maintenance with clear expectations and no pressure. Answers questions and makes an effort to resolve problems if they arise. More
July 20, 2023
I don’t like to give reviews. Since going to a Dealer for service at times may not be consistently good. It really depends on the technician you get. But my experience SO FAR, wit Since going to a Dealer for service at times may not be consistently good. It really depends on the technician you get. But my experience SO FAR, with NICK, has been excellent. Any issues I may have he addresses them and makes sure things are done right the first time. I must complement him on his customer service skills and his demeanor. He is truly an asset to Matt Slapp. I hope in the future my positive experiences continue. Thank you Nick More
July 13, 2023
As always your welcome and customer service skills and knowledge are always appreciated and the time they take to explain everything to me. I’m always treated with respect and love! Thank you so very much knowledge are always appreciated and the time they take to explain everything to me. I’m always treated with respect and love! Thank you so very much!!👍 More
March 17, 2023
In for regular oil change, maintenance appt. Excellent service and friendly staff from the moment I drove in. Nick told me what service was coming up in the future which I appreciated.I was Excellent service and friendly staff from the moment I drove in. Nick told me what service was coming up in the future which I appreciated.I was in and out in no time. Great experience all around. More
Other Employees Tagged: Danielle C, in-take personnel as well