Nick Younger | Page 3

There was a Ford recall notice for my F150. Corwin reached out to me to notify me of the issue and promptly scheduled an appointment. I dropped the truck off and they were able to get it into t Corwin reached out to me to notify me of the issue and promptly scheduled an appointment. I dropped the truck off and they were able to get it into the shop to have the issue resolved the same day. They even offered me a ride back to work. It was a quick and easy experience. More

by ANDYPLAZA15 Verified Customer Verified Customer

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Nick has been great to work with! He's great at providing me with updates and answering my questions. He's great at providing me with updates and answering my questions. More

by AUBREY3 Verified Customer Verified Customer

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Very helpful and professional would definitely refer people to you also very punctual and inviting place to come for service people to you also very punctual and inviting place to come for service More

by Rita Verified Customer Verified Customer

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I lost my expedition cuz I couldn't pay for the service I could off pay it inn three payments but they didn't give me no options I had to pay it inn full but they didn't let me do that I'm a 69 years lady an could off pay it inn three payments but they didn't give me no options I had to pay it inn full but they didn't let me do that I'm a 69 years lady and now I have no car I go walking to buy my groceries More

by seferina_orehotmail.com Verified Customer Verified Customer

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Nick wasn’t great from the start. He talks a big line and smiles through his teeth while not giving me the total information. Not dishonest but not giving the whole story. I brought He talks a big line and smiles through his teeth while not giving me the total information. Not dishonest but not giving the whole story. I brought my truck to him for service one day he explained the worked needed to be completed through the quick lane side. I explained an additional item I needed looked at (the 7 pin plug) and he requested I make an additional appointment for that with the service side, which I did for the following week. As with any service the quick lane did an extensive inspection of my vehicle and recommended servicing the air filter, cabin filter, and the 2 fuel filters. I paid for this service as they suggested. The following week when I took my truck back to Nick he explained it would take 3 days just to diagnose the issue with the 7 pin plug. On or about the third day I started trying to get some information because there was no communication as to how it was going. One of the first pieces of info I received was that my truck FAILED the inspection! And yes he tells me the Air filter, cabin filter and fuel filters failed (even though they were replaced one week earlier) and that both front and rear differential oil needed replaced. Even the transmission fluids and cooling fluids were a concern. My truck has 28,984 miles. I started to question why this inspection was done because it was already done a week earlier and asked how the filters failed when they were brand new and Nick because agitated with me and even said I sounded upset. I wasn’t I just didn’t understand how that could happen. How could they fail a physical inspection when they are brand new?? Sounds fishy to me. I even suggested that if this work wasn’t performed and only the work I requested my truck could have been completed much earlier. Nick didn’t seem to like how I communicated so I quit talking let him tell me all his excuses and he became very apologetic taking the blame for the issue. With his salesman smile and word salad he assured me the work was completed. When I took my truck and trailer out hunting again the next day the 7 pin plug started doing the same thing. My lack of trust with Corwin Ford stems from the direct communication and lack of trust whatsoever in Nick. He should have been able to see that my truck was in the shop one week earlier and had the inspection and repaired the items (let alone remember me and that he’s the one who sent me to the quick lane and booked my appointment for the plug in the first place). Nick told me every time a vehicle comes into their shop they perform a complete inspection. If this is true you’re wasting my time and money and possibly loosing money as a business. Especially when during each inspection you find that the work you claim needs to be completed has already been completed. Someone is being very dishonest or you need a new inspector that can 1) know if a vehicle has been into your shop within a week! And 2) knows a new filter from a worn out filter. also when I go to the ford website and look up my truck by vin number I don’t find that all these items were due yet at all. Nick also noted on my report that I own a King Ranch F350 I do not. It’s a Lariat. More

by myc.mym3 Verified Customer Verified Customer

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Have purchased five F-150s trucks here over the years. Great service. Would recommend to others. Great service. Would recommend to others. More

by reyc25935 Verified Customer Verified Customer

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I really appreciated Nick and his professionalism. He was also very personable, and like a good friend! My truck was broke down 3 different times in the last month, and he was always quick to help me He was also very personable, and like a good friend! My truck was broke down 3 different times in the last month, and he was always quick to help me out. He was able to get my truck fixed, and back to me quickly each time even though parts had to be ordered. Much appreciated Nick!! Great job! Thank you so much. More

by craigs98 Verified Customer Verified Customer

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I don’t trust anyone else to service my truck! I’m going to be 80 next month and my truck has 105 thousand miles so we’re perfect together, and Corwin Ford is the absolute best service center I’v I’m going to be 80 next month and my truck has 105 thousand miles so we’re perfect together, and Corwin Ford is the absolute best service center I’ve found since moving to Idaho 20 years ago. Highly recommend them! More

by MURYB01 Verified Customer Verified Customer

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Friendly give you all the time it takes to give you the confidence in your decisions and your diagnosis Really knowledgeable confidence in your decisions and your diagnosis Really knowledgeable More

by WSY Verified Customer Verified Customer

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Took care to get my truck back to me cause l need it for work work More

by nordhoffphil Verified Customer Verified Customer

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