Nick Zaborski | Page 4

Good parts, service and sales crew would highly recommend dealership to family and friends thanks. dealership to family and friends thanks. More

by higelmiredennis Verified Customer Verified Customer

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Corey in the Service Department was great upon arrival and assisting me with the 2 oil changes for $130!!! and assisting me with the 2 oil changes for $130!!! More

by Windstorm10000 Verified Customer Verified Customer

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Great people with good intentions. I trust nobody else with my car and safety! Thank you! I trust nobody else with my car and safety! Thank you! More

by Ned Verified Customer Verified Customer

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I was not going to write a review. I had a bad experience and I told those at the dealership that I dealt with that I would not write a review. But they did not do what they committed I had a bad experience and I told those at the dealership that I dealt with that I would not write a review. But they did not do what they committed to doing. I requested to not receive emails or texts. I continue to get emails or texts despite them saying I would not receive these. Communication during the buying process could have greatly improved. I live far away from Lansing and I needed better communication to plan the travel to there. One associate smelled like alcohol. They kept me waiting when I arrived. They told me that my registration would be mailed to me. Why would this be policy? Why would any dealer let someone not have a registration? They later printed it. The extended warranty process was not explained at all. The biggest issue is that they failed to transfer my plate to my new vehicle. This resulted in me driving over an hour without it. Fortunately I realized it and turned around and went back. I met with a manager that originally seemed to be helpful. I asked the manager to follow up with me in 2 weeks to let me know how he addressed the forgotten plate transfer to ensure that no other customer ever had to go through this. The manager said he would follow up. But he did not do so. There are also several credit inquiries that remain on my credit report. I am not sure why this had to happen. But thank you. There is more, but these are the highlights. I realize that no one will address these concerns. Really I am writing this so someone else can read it and hopefully avoid what I went through. More

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Xavier did a great job of scheduling my service and getting it completed in a timely fashion. getting it completed in a timely fashion. More

by Charger Owner Verified Customer Verified Customer

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Excellent service. Very professional and all were friendly. The store was exceptionally clean. It was great to work with them. Very professional and all were friendly. The store was exceptionally clean. It was great to work with them. More

by nocolorlines Verified Customer Verified Customer

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Toll in a 2025 Grand Cherokee 4xe for engine warning light and charging system failure. Picked up after 3 weeks and told “Nothing wrong with it”. The was NO charge on the battery! Battery charge level w light and charging system failure. Picked up after 3 weeks and told “Nothing wrong with it”. The was NO charge on the battery! Battery charge level was ZERO when returned to me!! This indicates no attempt to charge. Complete waste of my time. Total failure of LaFontaine service department. More

by jkabbott1961 Verified Customer Verified Customer

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Corey was very helpful and friendly in resolving my service issue. It was a pleasure to work with him. service issue. It was a pleasure to work with him. More

by ferro3000 Verified Customer Verified Customer

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Excellent service and attention to detail/ what we were looking for vs. What they needed to/wanted to sell looking for vs. What they needed to/wanted to sell More

by MICHEAL.DAVIS.JR Verified Customer Verified Customer

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Very helpful salesperson answering all questions to the best of her knowledge truck arrived in a reasonable time best of her knowledge truck arrived in a reasonable time More

by chkyjo45 Verified Customer Verified Customer

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