Nicolas Tapafua | Page 10

In and out service Nico was very professional and prompt in resolving my warranty issues, everything that was discussed was addressed and fixed in a much shorter time fr Nico was very professional and prompt in resolving my warranty issues, everything that was discussed was addressed and fixed in a much shorter time frame than originally told More

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Nico is a wonderful service advisor. All went well. Nico has everything ready as promised and when promised. He is always professional and friendly. Only wish is that they add sedans once again to Nico has everything ready as promised and when promised. He is always professional and friendly. Only wish is that they add sedans once again to the loaner fleet. More

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Enjoyed the entire process from sales to finance Phyllis was very helpful in the choice and the sales manager helped us work the deal. Finance department made sure I had everything needed and complet Phyllis was very helpful in the choice and the sales manager helped us work the deal. Finance department made sure I had everything needed and completed the process quickly. I enjoyed buying my new BMW from the dealership. I have a great value in the car purchased and great confidence in the dealership. The next week the service department and body shop completed clearing up a couple blemishes on the vehicle. Thank you for a great experience and very satisfied... I am completely enjoying my vehicle now. More

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Had Dinan stage 2 upgrade done Customer courtesy shuttle delivered me to work and My car was done with the upgrade by 1:00. Nico called me and promptly let me know it was ready to Customer courtesy shuttle delivered me to work and My car was done with the upgrade by 1:00. Nico called me and promptly let me know it was ready to go. I was pleased with the overall technical results for the install and the staff were friendly and easy to work with. Job well done. Hopefully they keep up this trend, because my last experience with the vehicle we just purchased for my wife didn’t go quite as smoothly- More

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Excellent professional and courteous service. Their customer service was excellent. My car was finished on time and they brought to my attention some tire damage with a promise that it would be t Their customer service was excellent. My car was finished on time and they brought to my attention some tire damage with a promise that it would be taken care of. Couldn't ask for better than that. More

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4th BMW from here! Really just a great l dealership, with great people and great cars. Never disappointed wether in for an oil change, getting a car wash, having my wash Really just a great l dealership, with great people and great cars. Never disappointed wether in for an oil change, getting a car wash, having my washer fluid topped off or buying a new car! More

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Extra effort Nico went out of his way to make sure I was not only taken care of but gave me a feeling that I was a special customer. I extended my warrantee and a Nico went out of his way to make sure I was not only taken care of but gave me a feeling that I was a special customer. I extended my warrantee and although quite expensive I feel I made a good investment because if work is needed this service department will handle it well. More

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Excellent Service and Help from all , They processed the vehicle very quickly and notified me in a very timely manner when the work was complete. , They processed the vehicle very quickly and notified me in a very timely manner when the work was complete. More

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New 2019 X3 M40 Completely badass car, co-signed for my daughter, I was against her getting the bigger engine X3 but it was a negible difference in payment payment so Completely badass car, co-signed for my daughter, I was against her getting the bigger engine X3 but it was a negible difference in payment payment so it made sense. Showroom is new and light and bright and very open. The all new service center is a big plus, it’s about as quick and easy as it gets. More

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Awesome Service Experience! The customer service, quality of work, as well as the facilities at Anchorage BMW have finally reached a level that matches the quality of cars it rep The customer service, quality of work, as well as the facilities at Anchorage BMW have finally reached a level that matches the quality of cars it represents. Very nice recent experience with servicing a vehicle. Niko at the service desk could not be any more helpful, friendly and professional. Thank you so much! More

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