Nicolas Tapafua
Nicolas Tapafua at BMW of Anchorage

Nicolas Tapafua | Page 9

Service Manager

BMW of Anchorage

730 E 5th Ave
Anchorage, AK 99501

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5.0
111 Reviews
5.0

111 Reviews

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111 Reviews of Nicolas Tapafua

October 20, 2024

Dealership Rating
Employee Rating

This was a drop off for service and I was met quickly and service completed by noon! Very happy with service and staff. More

by Catlady59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carberry

Oct 22, 2024

BMW of Anchorage responded

Thank you for your wonderful feedback! It's fantastic to hear that your service experience at BMW of Anchorage was quick and efficient. We appreciate your kind words about our staff and look forward to welcoming you back for your future service needs!

October 15, 2024

Dealership Rating
Employee Rating

Nick is wonderful-helpful-knowledgeable . Service was prompt and helpful. Having a lender car very necessary . More

by LDOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

BMW of Anchorage responded

We're pleased to hear that Nick provided such helpful and knowledgeable service here at BMW of Anchorage. It's great to know the loaner car was a valuable part of your experience too! Thank you for sharing this feedback with us and we look forward to working with you again in future!

October 15, 2024

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Employee Rating

I've been a consumer at the Anchorage BMW for years and always treated respectfully, greeted warmly, and everyone makes me feel valued no matter what make and model my vehicle happens to be. They are a gre More

by MommaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt, Curt, Alex

Oct 15, 2024

BMW of Anchorage responded

Thank you for being a loyal customer and sharing such positive feedback about BMW of Anchorage! We're delighted to know that our team consistently makes you feel valued. We look forward to continuing to provide great service in the future!

October 10, 2024

Dealership Rating
Employee Rating

Quality repair/service with an accompanying video explanation. Trent at the service desk is thorough and pleasantly helpful. More

by PJ Provost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Mendenhall

Oct 11, 2024

BMW of Anchorage responded

PJ, we're delighted to hear that Trent provided you with thorough and helpful service at BMW of Anchorage. Thank you for sharing your experience!

October 09, 2024

Dealership Rating
Employee Rating

Called about problem resolved it fast Professionally with no issues , The service staff is very helpful More

by Drewh1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

BMW of Anchorage responded

We're delighted to hear that our service staff at BMW of Anchorage could assist you quickly and professionally. Thank you for sharing your experience, and we're here if you need anything else!

January 11, 2020

Dealership Rating
Employee Rating

Nico is an absolute wonder to work with each time I’ve come into the BMW service center. He is very knowledgeable in his work and is always very helpful. More

by Makila85
Recommend Dealer
Yes

Other Employees Tagged: Nico

December 20, 2019

Dealership Rating
Employee Rating

In and out in one day! Nico made sure all items on our vehicle were taken care of. The service included a new windshield while other items were being completed. Thx! More

by Smarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phyllis Halverson , Andy (Service Mgr.)

December 06, 2019

Dealership Rating
Employee Rating

Andy and his service team provides VIP service every visit. Dave their GM is attentive and he and his sales team go the extra mile for his customers and is why I am a returning customer having purchase More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: John Dimmick, Andy Lloyd, Josh Bunning

November 18, 2019

Dealership Rating
Employee Rating

Quick turn around. Courteous personnel. Took in for winter service. Completed in a very timely manner. Nico has always been very helpful when I have come in for service on either of our cars More

by akhog01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 29, 2019

Dealership Rating
Employee Rating

Excellent experience. Nico was very helpful and professional in dealing with my warranty issues and maintenance concerns. My car came back looking like the day I drove it off the lot. More

by Mathew
Recommend Dealer
Yes
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