Nicolas Tapafua
Nicolas Tapafua at BMW of Anchorage

Nicolas Tapafua | Page 7

Service Manager

BMW of Anchorage

730 E 5th Ave
Anchorage, AK 99501

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5.0
111 Reviews
5.0

111 Reviews

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111 Reviews of Nicolas Tapafua

December 09, 2024

Dealership Rating
Employee Rating

Great service Great customer support Friendly service Communication was on point and quick in and out service. More

by cappyboii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carberry

Dec 10, 2024

BMW of Anchorage responded

We appreciate you for sharing your experience with BMW of Anchorage! We're delighted to hear that our team provided great service and efficient communication. We appreciate your support and look forward to serving you again in the future!

December 02, 2024

Dealership Rating
Employee Rating

Great service this time thank you. Great customer service took the time to talk to me . More

by lilflyingms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

BMW of Anchorage responded

Thank you for your feedback! We’re glad to hear you received great service and that our team took the time to assist you. We truly appreciate your recognition and look forward to helping you again in the future!

December 01, 2024

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Employee Rating

I was very happy with their service. They explained everything well, did a great job, and were very friendly bunch. More

by Dancealaska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

BMW of Anchorage responded

We're delighted to hear you had a positive experience with our team at BMW of Anchorage! Thank you for your kind words, and we're here whenever you need us.

November 29, 2024

Dealership Rating
Employee Rating

The entire experience was excellent. Alex got me a loaner car which was wonderful. My car was done in just a few hours, which was really fast. Overall I'm very pleased with the entire ex More

by Smitty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

Dec 02, 2024

BMW of Anchorage responded

Smitty, thank you for your thoughtful review! We’re so glad to hear that Alex was able to assist with a loaner car and that your service was completed quickly. Your satisfaction is our top priority, and we look forward to helping you again soon!

November 19, 2024

Dealership Rating
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Everyone is always so nice and helpful! I have never had a bad experience at this dealership. More

by Kiristilwell85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

BMW of Anchorage responded

Kiristil, thank you for your kind words! We're thrilled to hear that you’ve consistently had a great experience at BMW of Anchorage. It’s always a pleasure to assist you, and we look forward to seeing you again soon!

November 17, 2024

Dealership Rating
Employee Rating

We as a family have purchased 3 BMWs and 3 other brand vehicles. I have purchased vehicles at other dealerships and gotten service at them in the past, there is no comparison! BMW service managers are s More

by Jomullen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Billman, Nathaniel Carter , Trent Mendenhall

Nov 18, 2024

BMW of Anchorage responded

Jomullen, we're delighted to hear that Trent and Nathan have made such a positive impact on your experience at BMW of Anchorage! It's fantastic to know our team has provided exceptional service for you and your family. Thank you for choosing us time after time!

November 16, 2024

Dealership Rating
Employee Rating

Appreciate the consistency and customer service provided by Trent. He is always the most knowledgeable and available. More

by debbieheinbockel
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent and Alex

Nov 18, 2024

BMW of Anchorage responded

Debbie, thank you for your kind words! We’re so glad to hear that Trent consistently provides you with knowledgeable and attentive service. We truly appreciate your trust and look forward to continuing to assist you!

November 15, 2024

Dealership Rating
Employee Rating

Alec Carney was very helpful in deciding what was best for me. He knew what was best for my car. More

by randson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 15, 2024

BMW of Anchorage responded

Randson, thank you for your great feedback! We’re so glad Alec was able to assist you in finding the best solution for your car. It’s fantastic to hear his expertise made a difference, and we look forward to serving you again at BMW of Anchorage!

November 12, 2024

Dealership Rating
Employee Rating

I have a 2015 BMW that runs perfectly so I just go to the dealership for routine maintenance. The service department is always prepared when I arrive and it is a quick and painless process checking in and ou More

by Cathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Mendenhall

Nov 13, 2024

BMW of Anchorage responded

Thank you for sharing your experience, Cathleen! We're thrilled to hear that your 2015 BMW is running perfectly and that our service department continues to meet your expectations for routine maintenance. It's great to know that your vehicle is well cared for by our team. We appreciate your trust in us and look forward to assisting you again in the future!

November 07, 2024

Dealership Rating
Employee Rating

The staff is very kind and helpful. Matt and Alex provide a great service experience. More

by guzmanak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

BMW of Anchorage responded

Thank you for your kind words! We’re thrilled to hear that Matt and Alex provided you with a great service experience. Our team works hard to ensure every visit is a positive one, and we look forward to helping you again soon!

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