Nicolas Tapafua
Nicolas Tapafua at BMW of Anchorage

Nicolas Tapafua | Page 8

Service Manager

BMW of Anchorage

730 E 5th Ave
Anchorage, AK 99501

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5.0
111 Reviews
5.0

111 Reviews

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111 Reviews of Nicolas Tapafua

November 05, 2024

Dealership Rating
Employee Rating

Always great, top notch, next level service and care. Matt sets the standard, provides education and goes above and beyond. More

by jameslarson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

BMW of Anchorage responded

James, we're delighted to hear that Matt and the team at BMW of Anchorage provided you with exceptional service. Your feedback means a lot, and we're glad we could exceed your expectations! Until next time, we wish you safe travels.

November 02, 2024

Dealership Rating
Employee Rating

Very professional and caring of taking care of customers needs and concerns in a timely manner More

by sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

BMW of Anchorage responded

We appreciate you for sharing your experience, Sandy! It’s wonderful to hear that our team at BMW of Anchorage demonstrated professionalism and care in addressing your needs and concerns. Thank you for your kind words, and we look forward to seeing you again soon!

November 02, 2024

Dealership Rating
Employee Rating

1st class product and 1st class service! Beyond my expectations. Exceptional attention to detail and care! More

by jcogdillsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Mindenhall

Nov 04, 2024

BMW of Anchorage responded

It’s fantastic to hear about your experience! Thank you for sharing your kind words about the first-class product and service at BMW of Anchorage. We’re thrilled that we exceeded your expectations with our attention to detail and care. We look forward to assisting you again in the future!

October 29, 2024

Dealership Rating
Employee Rating

Their attention to detail and respectful approach was present throughout the entire transaction. I would use them again. More

by carlaburkhead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

BMW of Anchorage responded

Thank you for sharing your experience! We're delighted to hear that our team at BMW of Anchorage provided attentive and respectful service. We look forward to assisting you again in the future!

October 28, 2024

Dealership Rating
Employee Rating

Matt in the service department is amazing! I thought I needed an alignment and tires. It turns out, I just needed tires! And he gave me an alignment anyway because it was in special and I didn More

by Weelspin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

Oct 30, 2024

BMW of Anchorage responded

We're delighted to hear that Matt provided such excellent service at BMW of Anchorage! It's great to know he went above and beyond, saving you money while ensuring your vehicle was in top shape. Thanks for sharing this fantastic experience with us, please know that we are here for any future needs!

October 27, 2024

Dealership Rating
Employee Rating

Trent always delivers the best service and standards. He is so helpful and great to work with. Please give him a bonus! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

Oct 28, 2024

BMW of Anchorage responded

It’s wonderful to hear from you, Laura! Thank you for recognizing Trent's outstanding service at BMW of Anchorage. We’re thrilled that he made such a positive impression during your visit. We look forward to welcoming you back soon!

October 27, 2024

Dealership Rating
Employee Rating

BMW of Anchorage is awesome. Trenton and Matt of the service are friendly and most helpful. I would recommend BMW of Anchorage to all, and I had a great experience!!!! More

by scheron32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trenton and Matt

Oct 28, 2024

BMW of Anchorage responded

Thank you for the glowing review! We're delighted to hear that Trenton and Matt provided such friendly and helpful service at BMW of Anchorage. We appreciate your recommendation, and we're thrilled you had a great experience with us!

October 24, 2024

Dealership Rating
Employee Rating

Writing a review of the BMW shop in anchorage is like eating angel food cake. Its an amazing experience even if you have to wait, the smiling faces and comfortable conversation make things all feel like More

by Wnwladyalfresco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

BMW of Anchorage responded

Thank you for sharing such a delightful review of your experience at BMW of Anchorage! We're glad to hear that our team made the wait enjoyable with their friendly service. We appreciate your support and look forward to welcoming you back anytime!

October 22, 2024

Dealership Rating
Employee Rating

Trent my service representative is top notch making sure everything is scheduled and on time he even goes out of his way to check my tires and my rims are clean. More

by kat9935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Billman, Phyllis Halverson , Trent -Service

Oct 22, 2024

BMW of Anchorage responded

Thank you for your kind words, Kat! It's wonderful to hear that Trent provided you with top-notch service and went the extra mile to ensure everything was in order. We truly appreciate your recognition and look forward to assisting you again at BMW of Anchorage!

October 21, 2024

Dealership Rating
Employee Rating

Trent always provides professional, prompt, and precise service! No matter what, he always makes sure I get what I need, and I never pay full price! More

by mo_jeff_ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William "Trent" Medenhall, he gets the 5 stars

Oct 22, 2024

BMW of Anchorage responded

We're delighted to hear that Trent consistently delivers exceptional service at BMW of Anchorage! It's great knowing you receive the care and value you deserve. Thanks for sharing your experience with us!

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