Excellent service, worked to get me the vehicle I wanted
I will be back and recommending them to other
I will be back and recommending them to other
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by MARCUS.RUSSELL102192
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Great as usual Give her a raise she well deserves it as
well as dinner at Aberdeen Barn
well as dinner at Aberdeen Barn
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by Carolinaconcepts09
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
I would like to start off by saying that this is one was
a pleasure.
a pleasure.
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by Tryandseek28
Verified Customer
Verified Customer
Service Price Transparency
Charged a $185 Diagnostic Fee (Stealership Scam Fee on
Warranty work), they charged $600+/- for an Upper Intake Charge tube (The Charge Air Tube is a critical component of the forced induction system) and
Warranty work), they charged $600+/- for an Upper Intake Charge tube (The Charge Air Tube is a critical component of the forced induction system) and another $185 ish dollars for labor on an item that should have been covered under the 5yr/100k warranty for a 22 JTRD with 73k miles, after I told them what was wrong with it. I diagnosed it before I took it in for repair. Well, at least they fixed my rear axle locker sensor under the warranty, however, they did try to charge me for that too. I SHOULD GIVE THEM 1 STAR each.
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by EVL90LX
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Nicole is so wonderful to work with.
She is so nice and her customer service is amazing!
She is so nice and her customer service is amazing!
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by CAITLIN.H.STITZ
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Very helpful received excellent service great at what she
is doing. Kept me updated .
is doing. Kept me updated .
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by GG
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
May 27, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Nicole Bandera is the best service advisor I have ever
worked with in over 30 years of owning vehicles! Previously when scheduling maintenance, I didn't select a specific advisor, but I will now. Even if
worked with in over 30 years of owning vehicles! Previously when scheduling maintenance, I didn't select a specific advisor, but I will now. Even if I have to wait longer. Nicole is honest, accurate with estimates, and outstanding at keeping me updated on the progress of my vehicle!
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by Josh
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
May 20, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
So far very friendly and service has been fast Coffee is
good it be nice to have a few doughnuts
good it be nice to have a few doughnuts
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by Mike
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
May 20, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
The whole customer experience and service was quick and
professional. Everything was professional and quick.
professional. Everything was professional and quick.
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by VONDA.WINKLEY
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
May 20, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Friendly and professional staff.
Nice facilities. Quick service. Scheduling was easy work was completed as promised.
Nice facilities. Quick service. Scheduling was easy work was completed as promised.
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by cssammons
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
May 12, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!