Nicole Bandera

First, get rid of the stupid AI, it is always making mistakes. You need to bring back live people to answer the phone. I had go through 3 phone calls to get anything done. After the replace the batterie mistakes. You need to bring back live people to answer the phone. I had go through 3 phone calls to get anything done. After the replace the batteries in the vehicle they still forget to reset the and clear the code that showed the alert. I'm having a hard time deciding whether to continue going to this dealership for any work. More

by Retired93 Verified Customer Verified Customer

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Great service and results. I would highly recommend having your vehicle serviced at Chesapeake location I would highly recommend having your vehicle serviced at Chesapeake location More

by craig.t.harris24 Verified Customer Verified Customer

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I waited almost 4 hours for an oil change and tire rotation. My appointment was at 7:30 am. I scheduled the appointment online. They didn't start taking costumers until 8:00 am. I didn't get out of th rotation. My appointment was at 7:30 am. I scheduled the appointment online. They didn't start taking costumers until 8:00 am. I didn't get out of there until after 11:00 am. I could have done the work in my driveway in less time. Far too long of a wait. More

by steventina50 Verified Customer Verified Customer

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Everything was perfect. Clean lounge & restrooms and not too long of a wait Went for oil change & tire rotation and was done in about an hour Clean lounge & restrooms and not too long of a wait Went for oil change & tire rotation and was done in about an hour More

by KMSILV87 Verified Customer Verified Customer

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You should not give an appointment to a client who ho is going to wait if you cannot service them for 2 hours. going to wait if you cannot service them for 2 hours. More

by ccannon1953 Verified Customer Verified Customer

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I went in to get a oil change in everything was done in a timely manner I will be going back there for now on in would recommend anyone to go there. timely manner I will be going back there for now on in would recommend anyone to go there. More

by Leigh Ann Verified Customer Verified Customer

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Everything went fine. Everything went fine I didn't have any problems. While I waited for my car. Have a good day. Everything went fine I didn't have any problems. While I waited for my car. Have a good day. More

by ANTHON10836 Verified Customer Verified Customer

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Scheduled original appointment on phone earlier in week for oil change Saturday at 10:45- got there and they didn't have me on schedule- left car and picked up about 6 hours later for oil change Saturday at 10:45- got there and they didn't have me on schedule- left car and picked up about 6 hours later More

by ITROTALOT Verified Customer Verified Customer

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Excellent service, worked to get me the vehicle I wanted I will be back and recommending them to other I will be back and recommending them to other More

by MARCUS.RUSSELL102192 Verified Customer Verified Customer

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Great as usual Give her a raise she well deserves it as well as dinner at Aberdeen Barn well as dinner at Aberdeen Barn More

by Carolinaconcepts09 Verified Customer Verified Customer

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