Nicole Bandera
Nicole Bandera at Southern Chrysler Dodge Jeep RAM Chesapeake

Nicole Bandera

Service Advisor

Southern Chrysler Dodge Jeep RAM Chesapeake

3353 Western Branch Blvd
Chesapeake, VA 23321

4.7
650 Reviews
4.7

650 Reviews

Write a Review

650 Reviews of Nicole Bandera

March 16, 2026

Dealership Rating
Employee Rating

Very short, asked her how she was doing she answered but did not ask me in return. No one tells you where your car is unless you ask, other dealerships have drove your car to front for you huge difference More

by sjb23324
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bandera

Mar 19, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

March 12, 2026

Dealership Rating
Employee Rating

Great experience but I was told diagnostic would take 2-3 days then I would be notified. I had to call a week later to get an update on vehicle. More

by Funkbullet
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bandera

March 12, 2026

Dealership Rating
Employee Rating

Always professional, great customer service and quality work! I would recommend people to visit the dealership. More

by HongKongFuey
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bandera

March 12, 2026

Dealership Rating
Employee Rating

The team was very professional and helpful to me. Nicole gave me great customer service. More

by simpson_dina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 06, 2026

Dealership Rating
Employee Rating

Good but took awhile to get service done Oil change took too long 2 hours More

by mijonesamc
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bandera

Mar 10, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

March 06, 2026

Dealership Rating
Employee Rating

They are so courteous and helpful with my truck and very knowledgeable of the transmission very professional More

by g.copeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 04, 2026

Dealership Rating
Employee Rating

Staff made sure I was updated at all times. Staff were professional and nice to deal with. More

by RJBEALE79
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bandera

Mar 10, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 02, 2026

Dealership Rating
Employee Rating

Response and notification was only ok. Repair longer than expected, no notification Response time and notification More

by fas141075
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bandera

February 28, 2026

Dealership Rating
Employee Rating

Answer the phone and communicate with customer. make customer aware, of any charges prior to doing anything. Don't tell me I need 4000 dollars worth of recommended maintenance. Especially since I ha More

by Eric Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for bringing this to our attention, Eric. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 27, 2026

Dealership Rating
Employee Rating

Great customer service & excellent car service I will always in trust my SUV with this dealership;) More

by danielleraejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hancock, Scott Trevian

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