Nicole Bandera
Service Advisor
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
609 Reviews
Write a Review609 Reviews of Nicole Bandera
December 24, 2025
You set day and time of service but set untouched for over 4 hrs. Then you ended up needing it for 4 days. You can and have done a lot better. Must be the new management. over 4 hrs. Then you ended up needing it for 4 days. You can and have done a lot better. Must be the new management. More
Other Employees Tagged: Nicole Bandera
December 23, 2025
When i booked the appointment I was told my tires would be in stock and the service department would be able to do a multi point inspection. When I arrived, I was informed that was not the case since it w be in stock and the service department would be able to do a multi point inspection. When I arrived, I was informed that was not the case since it was a Saturday. However, Nicole was able to find comparable tires that were in stock. More
December 19, 2025
The turn around time was very timely, the parts manager needs to learn how to resource part from sister dealership ,if parts are on national back order . The service team was good, I personally would have needs to learn how to resource part from sister dealership ,if parts are on national back order . The service team was good, I personally would have liked better update on my vehicle, especially with insurance company issues and parts delays. The major problem was when my vehicle was return the grease odor for the shop mechanics was so over bearing and discussing and now I have to pay to deodorize my vehicle More
December 19, 2025
Pleasant and courteous staff. I did a drop off and was provided a lift ride home (and back). Service was a minor recall that i was told would be approximately 1 hr. But it took a I did a drop off and was provided a lift ride home (and back). Service was a minor recall that i was told would be approximately 1 hr. But it took a lot longer. I cannot comment on the service quality because I don’t know how to tell the difference in what they did. More
December 15, 2025
Was just there for an oli change, but Nicole Service advisor and Dave(GM) kept me informed about with parts delay. Nice job by Dave playing undercover boss. Thanks for the complementary oil change. advisor and Dave(GM) kept me informed about with parts delay. Nice job by Dave playing undercover boss. Thanks for the complementary oil change. More
December 14, 2025
I was greeted as a first time Service Department customer in a very professional and caring way by Nicole. She was very informative. customer in a very professional and caring way by Nicole. She was very informative. More
Other Employees Tagged: Man named Ty from Parts Dept.
December 14, 2025
My oil change and bulb changes were done in a timely manner. The cost was pricey manner. The cost was pricey More
Other Employees Tagged: Jennifer Griffith
December 13, 2025
Great service for the tire Replacement was implemented , would have liked an itemized receipt and if the replacement-has warranty. Overall great job! would have liked an itemized receipt and if the replacement-has warranty. Overall great job! More
Other Employees Tagged: Nicole Bandera

