Very fast service and friendly staff Nice and clean
waiting area no complaints from me at all
waiting area no complaints from me at all
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by andrejr156
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Nicole is always a pleasure to work with and the service
department in general is knowledgeable and transparent
department in general is knowledgeable and transparent
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by msgtshin
Verified Customer
Verified Customer
Service Price Transparency
Everything went well.
Everyone was polite. The work on my truck was done neatly, in other words bo spilled oil on my truck engine. The dealership was clean including the
Everyone was polite. The work on my truck was done neatly, in other words bo spilled oil on my truck engine. The dealership was clean including the restroom.
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by Raiford9566
Verified Customer
Verified Customer
Service Price Transparency
Very professional and helpful!
Always has a great attitude and it very pleasant to interact with.
Always has a great attitude and it very pleasant to interact with.
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by vprsnake08
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Apr 17, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Southern Jeep leader are very friendly and also always
ready to help with your needs.
ready to help with your needs.
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by EMGRIMES
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Unhappy, they told me they replaced the breaks but the
light keeps coming on. They passed my car inspection with bad breaks! I took it to another repair shop!
light keeps coming on. They passed my car inspection with bad breaks! I took it to another repair shop!
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by mskat10
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Much better these last 2 vists.
They need better phone service Service dept needs to have better phone service
They need better phone service Service dept needs to have better phone service
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by karltate39
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Apr 17, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Thank you for your awesome customer service!
Thanks for being respectful & kind! I appreciate it.
Thanks for being respectful & kind! I appreciate it.
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by baby49
Verified Customer
Verified Customer
Nicole is awful at her job, communication and resolution.
Nicole doesn't listen to customer needs or concerns. Foreman never attempted to resolve issue. Left again! With more issues than I came in with. Your
Nicole doesn't listen to customer needs or concerns. Foreman never attempted to resolve issue. Left again! With more issues than I came in with. Your staff messed up my entire rv system
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by Shannonmmarie267
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Apr 17, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
We value and appreciate your business, Shannon. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.
I had a great experience with this dealership.
AJ was professional, courteous, and kept me updated throughout the process, which I truly appreciated. From start to finish, I felt very welcomed and
AJ was professional, courteous, and kept me updated throughout the process, which I truly appreciated. From start to finish, I felt very welcomed and confident that my vehicle was in good hands. Excellent customer service all around!
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by callen
Verified Customer
Verified Customer
Service Price Transparency