You should not give an appointment to a client who ho is
going to wait if you cannot service them for 2 hours.
going to wait if you cannot service them for 2 hours.
More
by ccannon1953
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Jun 11, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Jun 11, 2026 -
ccannon1953 responded
All the people were nice.. the system is broken if I have to wait 2 hrs for a 30 minute Oil Change
I went in to get a oil change in everything was done in a
timely manner I will be going back there for now on in would recommend anyone to go there.
timely manner I will be going back there for now on in would recommend anyone to go there.
More
by Leigh Ann
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Jun 11, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Everything went fine.
Everything went fine I didn't have any problems. While I waited for my car. Have a good day.
Everything went fine I didn't have any problems. While I waited for my car. Have a good day.
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by ANTHON10836
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Jun 10, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Scheduled original appointment on phone earlier in week
for oil change Saturday at 10:45- got there and they didn't have me on schedule- left car and picked up about 6 hours later
for oil change Saturday at 10:45- got there and they didn't have me on schedule- left car and picked up about 6 hours later
More
by ITROTALOT
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Jun 10, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
We appreciate your feedback and are eager to better your return experience.
Excellent service, worked to get me the vehicle I wanted
I will be back and recommending them to other
I will be back and recommending them to other
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by MARCUS.RUSSELL102192
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Jun 10, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Great as usual Give her a raise she well deserves it as
well as dinner at Aberdeen Barn
well as dinner at Aberdeen Barn
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by Carolinaconcepts09
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
Jun 10, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
I would like to start off by saying that this is one was
a pleasure.
a pleasure.
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by Tryandseek28
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Charged a $185 Diagnostic Fee (Stealership Scam Fee on
Warranty work), they charged $600+/- for an Upper Intake Charge tube (The Charge Air Tube is a critical component of the forced induction system) and
Warranty work), they charged $600+/- for an Upper Intake Charge tube (The Charge Air Tube is a critical component of the forced induction system) and another $185 ish dollars for labor on an item that should have been covered under the 5yr/100k warranty for a 22 JTRD with 73k miles, after I told them what was wrong with it. I diagnosed it before I took it in for repair. Well, at least they fixed my rear axle locker sensor under the warranty, however, they did try to charge me for that too. I SHOULD GIVE THEM 1 STAR each.
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by EVL90LX
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Nicole is so wonderful to work with.
She is so nice and her customer service is amazing!
She is so nice and her customer service is amazing!
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by CAITLIN.H.STITZ
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Very helpful received excellent service great at what she
is doing. Kept me updated .
is doing. Kept me updated .
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by GG
Verified Customer
Verified Customer
Other Employees Tagged:
Nicole Bandera
May 27, 2026 -
Southern Chrysler Dodge Jeep RAM Chesapeake responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
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