Nicole Bandera

THEY GET ME IN-N-OUT WHEN I TAKE MY TRUCK IN FOR SERVICE ALWAYS POLITE.\NGREAT DEALERSHIP ALWAYS POLITE.\NGREAT DEALERSHIP More

by JRANDTERESA Verified Customer Verified Customer

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The dealership has always quoted a lot of things to fix at each appointment. The pricing is 2-3x higher, if not more, than other mechanics and they tend to recommend things that aren’t necessary. at each appointment. The pricing is 2-3x higher, if not more, than other mechanics and they tend to recommend things that aren’t necessary. More

by mbaker104 Verified Customer Verified Customer

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Need training The people is service was lost the guys that tried to sell me a vehicle suck at selling that tried to sell me a vehicle suck at selling More

by MAKARR4 Verified Customer Verified Customer

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Kept my scheduled appointment right on time. Kept my scheduled appointment right on time. The service was as expected and after the maintenance was complete, I personally performed my quality as Kept my scheduled appointment right on time. The service was as expected and after the maintenance was complete, I personally performed my quality assurance inspection and didn't see any issues. More

by topprop65 Verified Customer Verified Customer

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Service department relayed expectations accurately and communicated updates throughout my waiting time . Great customer service. communicated updates throughout my waiting time . Great customer service. More

by ASAUSY74 Verified Customer Verified Customer

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First, get rid of the stupid AI, it is always making mistakes. You need to bring back live people to answer the phone. I had go through 3 phone calls to get anything done. After the replace the batterie mistakes. You need to bring back live people to answer the phone. I had go through 3 phone calls to get anything done. After the replace the batteries in the vehicle they still forget to reset the and clear the code that showed the alert. I'm having a hard time deciding whether to continue going to this dealership for any work. More

by Retired93 Verified Customer Verified Customer

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Great service and results. I would highly recommend having your vehicle serviced at Chesapeake location I would highly recommend having your vehicle serviced at Chesapeake location More

by craig.t.harris24 Verified Customer Verified Customer

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I waited almost 4 hours for an oil change and tire rotation. My appointment was at 7:30 am. I scheduled the appointment online. They didn't start taking costumers until 8:00 am. I didn't get out of th rotation. My appointment was at 7:30 am. I scheduled the appointment online. They didn't start taking costumers until 8:00 am. I didn't get out of there until after 11:00 am. I could have done the work in my driveway in less time. Far too long of a wait. More

by steventina50 Verified Customer Verified Customer

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Everything was perfect. Clean lounge & restrooms and not too long of a wait Went for oil change & tire rotation and was done in about an hour Clean lounge & restrooms and not too long of a wait Went for oil change & tire rotation and was done in about an hour More

by KMSILV87 Verified Customer Verified Customer

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You should not give an appointment to a client who ho is going to wait if you cannot service them for 2 hours. going to wait if you cannot service them for 2 hours. More

by ccannon1953 Verified Customer Verified Customer

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