Nicole Bandera
Nicole Bandera at Southern Chrysler Dodge Jeep RAM Chesapeake

Nicole Bandera | Page 66

Service Advisor

Southern Chrysler Dodge Jeep RAM Chesapeake

3353 Western Branch Blvd
Chesapeake, VA 23321

4.7
661 Reviews
4.7

661 Reviews

Write a Review

661 Reviews of Nicole Bandera

March 20, 2021

Dealership Rating
Employee Rating

My appointment was scheduled as a drop off but when I got there I decided to wait the service was quick and friendly and just overall good quality and customer service More

by heidicpittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 11, 2021

Dealership Rating
Employee Rating

Great work and very nice service department. I would definitely send my friends and family here. Also I’ll be coming back for all services. More

by Tammie Kimble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Showers

March 03, 2021

Dealership Rating
Employee Rating

Excellent customer service, very accurate, fast, good quality work. I would recommend any one of my friends to purchase a car and get service here More

by ronikamitchell30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cooke, Stephen Harvell, James Kanady, Nancy Showers

February 27, 2021

Dealership Rating
Employee Rating

Fast service, knowledgeable service advisors, kept me informed, my vehicle was clean when I got it back, practiced social distancing, made good recommendations. I'm happy with the service. More

by Marks890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Harvell

February 17, 2021

Dealership Rating
Employee Rating

We LOVE Nicole in service. What an excellent job in communication she did every step of the way. The whole experience was excellent even though its never fun having your car in for major service! More

by crumphlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 06, 2021

Dealership Rating
Employee Rating

Will not come back here for anything! Charged me $149.50 for 2 gallons of gas! Will not get another dime for me. Thanks for nothing! More

by Sarronbrooks74
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Feb 23, 2021

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Sarron, thank you for reaching out to us. Our Service Manager, Kevin Cooke, would like to speak with you about your experience, but has been unable to reach you via phone and has left a message. Since the vehicle was a tow-in, we had to follow diagnostic procedure to determine the source of the issue. At your convenience, please contact Kevin directly at 757.966.7241 or private message us back with your preferred number and the best time to reach you. We hope to speak with you soon. Thank you.

Feb 19, 2021

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Sarron, thank you for reaching out to us. Our Service Manager, Kevin Cooke, would like to speak with you about your experience, but has been unable to reach you via phone and has left a message. Since the vehicle was a tow-in, we had to follow diagnostic procedure to determine the source of the issue. At your convenience, please contact Kevin directly at 757.966.7241 or private message us back with your preferred number and the best time to reach you. We hope to speak with you soon. Thank you.

February 02, 2021

Dealership Rating
Employee Rating

Greeted with a smile left with a smile. Awesome service team! Very Attentive And great customer service skills. Everyone was Friendly and made sure all my needs were met. More

by Peaches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Showers

February 02, 2021

Dealership Rating
Employee Rating

Making the appt was quick and easy by doing it online. My service rep made sure to let me know what was needed and recommended for my 16000 mile service. Very friendly and the service was pretty quick. Reall More

by sftwkr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 03, 2021

Dealership Rating
Employee Rating

The fishing hook that is in place when you drive in the service Dept is just a very deceptive device to hook a women, uneducated and elderly people. I see the sales tactics have moved in at the service Dep More

by D22abernathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 11, 2021

Southern Chrysler Dodge Jeep RAM Chesapeake responded

D22abernathy, thank you for taking the time to provide feedback. We understand that you've spoken with our Service Manager, Kevin Cooke, and he reviewed your concerns and explained the advanced technology that we are able to utilize in our service lane. We truly appreciate your business and hope you will return again in the future. If you have any other questions please do not hesitate to contact Kevin directly at 757.966.7241. Thank you.

December 16, 2020

Dealership Rating
Employee Rating

In a year of uncertainty, my vehicle was serviced in a safe and timely manner. Nicole answered all my questions and she explained the recommended services. More

by marcknaak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2020

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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