Nicole Bandera | Page 66

Fast and easy check in and check out. Love the new facility and after visit summary. facility and after visit summary. More

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It has always been a pleasure doing business with everyone at Hall Chrysler Dodge Jeep Ram Chesapeake. Although I live in Newport News, that's why I always return there for my vehicle service. everyone at Hall Chrysler Dodge Jeep Ram Chesapeake. Although I live in Newport News, that's why I always return there for my vehicle service. More

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I have brought several vehicles in for service repairs at this location. Each time, they have been very professional and have repaired the vehicles on time. Repairs were excellent and I have not had any is this location. Each time, they have been very professional and have repaired the vehicles on time. Repairs were excellent and I have not had any issues. More

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The staff really cares about their customers. Even when customers like me are irritated about things we do not understand, the staff remain professional. Great customer service! customers like me are irritated about things we do not understand, the staff remain professional. Great customer service! More

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Able to get an appointment that fit my schedule and the dealership got my hero fixed in jiffy. dealership got my hero fixed in jiffy. More

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I live in Newport News, but I come all this way to this dealership because everyone that I have come in contact with with like James and Monica who shows politeness and have you just standing around wonder dealership because everyone that I have come in contact with with like James and Monica who shows politeness and have you just standing around wondering what is going on. I have been coming to this dealership since the time it was just tent. As matter of fact, it has been a pleasure doing business with everyone there. More

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My service was professional, efficient, courteous and timely. I came in for an inspection and it met the 30 minute expectation. timely. I came in for an inspection and it met the 30 minute expectation. More

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They are very transparent, friendly, and knowledgeable. They changed my mind about going to a dealership for service done to my vehicle They changed my mind about going to a dealership for service done to my vehicle More

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Hall Team was very friendly and professional- got my car in and out sooner than promised. Really like the service advisors. in and out sooner than promised. Really like the service advisors. More

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Very pleased with Nicole Bandera and her service however I was not at all happy with the call center because the call center overbooked Nicole and scheduled me for a 2 PM appointment to have my oil changed I was not at all happy with the call center because the call center overbooked Nicole and scheduled me for a 2 PM appointment to have my oil changed in my truck I finally got my truck oil change done at 4 pm and my truck was returned to me after 5 pm . Nicole Bandera, my service rep. Was very helpful and let me know that the call center had overbooked her. Call center had booked me for. 2 pm appt and it cost me Three extra hours of my time having my truck returned at 5 pm ! Very happy with Nicole and her service !!!! VERY UNHAPPY with the Call Center and the way they scheduled my appt . If I cannot make my appointments directly with my service rep,Nicole , I most definitely will not deal with the call center again !! On a scale of 1-10, Nicole gets a 10 and the Call Center gets a -2. !!! More

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