Nicole Damiano | Page 17

Lester Glenn Subaru responded

Hi Fourtodds, Thanks for sharing your kind words! We’re thrilled to hear that you had a great experience with us and that our team went above and beyond for you. We truly appreciate your recommendation and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ANAMARTINEZ, Thanks for sharing your wonderful experience with us! We’re so happy to hear that Nicole continues to take great care of you and provide excellent service! Her commitment to being concise and following through really makes a difference. We're glad we could accommodate your urgent needs and make your visit a pleasant one! Looking forward to seeing you again soon! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Frank, Thanks for sharing your fantastic feedback with us! We're so happy to hear that both our sales and service teams exceeded your expectations! Offering competitive pricing, along with friendly and affordable service, is always our goal, and it’s great to know we hit the mark. We truly appreciate your recommendation! We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JJBATE0617, Thanks for sharing your experience with us! We have shared your review with our management team and we're glad to hear that Bert was able to work with you! To clarify, our collision center has standard charges that are applied when completing jobs like these. We understand that pricing is important, and we're happy that we could come to a resolution that worked for you. We appreciate your understanding and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi TOGUNZ, Thanks for sharing your experience! We're happy to hear that Kathy was so helpful in getting your Outback's electrical system issue handled quickly and efficiently! It's great that she made sure everything was covered and that you felt well taken care of. We appreciate your trust in us and look forward to assisting you in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey MDE0314, Thanks for sharing your experience! We're glad to hear that Mark and Nicole provided great service and made your visit a positive one. We appreciate your support and look forward to helping you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Lingar0910, Thanks for sharing your experience with Nicole! We're so glad to hear that she was able to make you feel comfortable and confident, even with little knowledge about cars! Her professionalism and kindness are definitely qualities we value in our team, and we're happy she could assist you with your needs. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JCAST384, Thanks for sharing your experience with us! We understand your frustration regarding the oil level comment on the service invoice. We have shared your review with our management team. After speaking with our service manager Bert, we're glad to hear that he addressed the issue and made the necessary updates to your vehicle's file to reflect your service history with outside facilities. We're pleased that the service we performed resolved the low oil light concern, and we're happy that you were satisfied with Nicole's assistance! If you have any further questions or need anything else, don't hesitate to reach out. We appreciate your understanding and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi PIPERANGUS, Thanks for sharing your experience! We're so glad to hear that our team provided friendly, efficient, and comprehensive service! It’s great that we were able to take care of you quickly, especially when you arrived early. We really appreciate your recommendation and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi janisgrasso7, Thanks for sharing your experience! We're thrilled to hear you had great service and that Kathy made such a positive impact. We'll be sure to pass along your kind words! Happy Driving, The Lester Glenn Subaru Team