Nicole Damiano | Page 5

Lester Glenn Subaru responded

Hi JANICEB0910, Thanks for sharing your experience! We’re so glad to hear you found our Subaru service team to be knowledgeable, professional, and committed to customer satisfaction. It’s especially wonderful to know Nicole made such a positive impression, she truly exemplifies the level of care we strive to provide every day. We truly appreciate your kind words and thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi AUNTLILLY2, Thanks for sharing your experience! We’re so glad to hear Nicole continues to provide excellent service and keeps you well informed throughout your visits. Clear communication and dependable support are exactly what we strive for every day. We truly appreciate your kind words and are happy to hear she consistently takes great care of you. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi 3DELIA610, Thanks for sharing your experience! We’re so glad to hear you’re consistently greeted with friendly smiles and that our team kept you well informed throughout the service process. Taking the time to provide clear updates and support you while deciding between repair and purchase is exactly what we strive for every day. It’s especially great to know you felt patient, supported, and never pressured, and that this ended up being your best overall experience with both service and sales! We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi DWOZNIAK184, Thanks for sharing your experience! We’re so glad to hear Nicole provided thorough explanations of your service options and helped coordinate a courtesy vehicle to make the process more convenient. It’s great to know the multi-point inspection video and digital approval process helped keep you informed and confident throughout the visit! We’re also happy to hear the repairs were completed even sooner than expected and that your vehicle is ready for many more miles ahead. Providing transparent communication, quality workmanship, and efficient service is exactly what the team strives for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi DAGEIS, Thanks for sharing your experience! We’re so glad to hear it’s always a pleasure working with Nicole and the team. It’s great to know they were able to get you taken care of quickly and efficiently. We truly appreciate your continued trust and kind words. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi SKOOBS1947, Thanks for sharing your feedback! We’re glad to hear our team was considerate and took the time to listen to your concerns, and that you had a comfortable experience while waiting. Maintaining a clean, welcoming environment and providing attentive service is exactly what the team strives for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi COASTALGINA, Thanks for sharing your experience! We’re so glad to hear you had a great visit and that Nicole continues to be helpful, honest, and supportive when it comes to your vehicle’s needs. Providing trustworthy guidance and attentive service is exactly what the team strives for every day! We truly appreciate your kind words and thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi W_ROEHRICH, Thanks for sharing your experience! We’re glad to hear you’ve been very satisfied with your experience and that Nichole provided such great support throughout your visit. Consistent, helpful, and professional service is exactly what the team strives for every day. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi CAPTLOU777, Thanks for sharing your experience! We’re glad to hear your service representative was on the ball and kept you updated throughout your visit. Providing clear communication, a knowledgeable approach, and a stress-free experience is exactly what the team strives for every day! We truly appreciate your kind words! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi FPETERSEN123, Thanks for sharing your feedback and for bringing this to our attention. We’re glad to hear you felt well-treated during your visit, as providing respectful and professional service is very important to us. We also understand your concern regarding recommended maintenance items and pricing. While some services may be part of manufacturer-recommended maintenance schedules or tied to long-term warranty compliance, we completely understand how it can feel overwhelming or unclear at times. Our service team aims to provide transparency and explain why each recommendation is made, but we recognize we don’t always get that across as clearly as we should. If you’d like, we’d be happy to review your specific service recommendations with you in more detail and go over what is required versus optional so you can feel fully confident moving forward. Thank you again for your honest feedback, it helps us improve. Happy Driving, The Lester Glenn Subaru Team