Nicole Frederick
Nicole Frederick at Morris Smith Ford of Leavenworth

Nicole Frederick | Page 25

Internet Sales Consultant

Morris Smith Ford of Leavenworth

4501 South 4th Street
Leavenworth, KS 66048

not yet
rated
464 Reviews
not yet
rated

464 Reviews

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Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

464 Reviews of Nicole Frederick

March 24, 2017

Dealership Rating
Employee Rating

Zeck Ford purchase I recently shopped at Zeck Ford for a used pickup. Zeck is a "no hassle" dealership in regards to used vehicle purchases. I was in contact with Nicole More

by MarkS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Banks

Mar 24, 2017

Morris Smith Ford of Leavenworth responded

We're happy to hear that you enjoyed your experience with us! Thank you for coming in!

March 23, 2017

Dealership Rating
Employee Rating

2016 Taurus this dealership had very friendly staff. I will recommend all my family and friends come here to buy their next new or used car or truck More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Landon Neighbors

Mar 23, 2017

Morris Smith Ford of Leavenworth responded

We're thrilled to hear you enjoyed working with the Zeck team! We greatly appreciate your business!

March 16, 2017

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Employee Rating

Excellent My experience at Zeck was great. I went in knowing what I wanted and they showed me exactly that. Nicole and Rick made the shopping and buying experie More

by AudreyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Mears

Mar 16, 2017

Morris Smith Ford of Leavenworth responded

Audrey, thank you for choosing Zeck Ford! We greatly appreciate your business and are thrilled to hear that you are very happy with your purchase!

March 12, 2017

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Employee Rating

One Amazing Experience!! Zeck Ford was an amazing experience. Let me just say Tyler, our sales guy, was the best!! We flew in all the way from Atlanta Georgia 2 hours earlier More

by AtlFirstTimers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Beckley, Tyler Hatcher, Derek Zeck

Mar 14, 2017

Morris Smith Ford of Leavenworth responded

It was truly a pleasure working with you both! We greatly appreciate you flying in from Atlanta to shop with us! If there is anything we can help you out with in the future, please don't hesitate to reach out. Thanks again and enjoy your Ford Transit!

March 03, 2017

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Employee Rating

Good Job Nicole Wolter was very helpful on the phone and Mellissia Thomas did a good job in sales. Zeck sales and service system for purchasing cars is efficie More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mellissia Thomas

Mar 06, 2017

Morris Smith Ford of Leavenworth responded

Mike, we would like to apologize if this fee was unexpected. We appreciate you shopping with us and value you as a customer!

February 25, 2017

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Employee Rating

Busy place, very friendly Everyone we talked to was very nice and helpful. Their policy of full disclosure was very nice. Clint was great to work with and help us get the veh More

by Pat von Thun
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clint Phillips

Feb 27, 2017

Morris Smith Ford of Leavenworth responded

Pat, thanks for coming in! We greatly appreciate your business!

January 31, 2017

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Employee Rating

Nicole was just plain AWESOME!! I am like your normal person, really apprehensive about going to a dealership and dealing with the hassle and stress. Well this amazing salesperson ch More

by Irwin1175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The finance crew!

Feb 01, 2017

Morris Smith Ford of Leavenworth responded

Thanks for choosing Zeck Ford! We hope you enjoy your new ride!

January 22, 2017

Dealership Rating
Employee Rating

Non-stressful experience The experience was non-stressful. Nicole reviewed vehicles on the computer and in the lot. Team members were helpful and friendly. Other than prolonge More

by William Edmonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Nava

Jan 23, 2017

Morris Smith Ford of Leavenworth responded

We're thrilled that you experienced a stress-free car buying experience with us! We would like to apologize for the prolonged paperwork which caused you to have to return. Customer satisfaction is our top priority at Zeck and we appreciate hearing feedback so that we can better serve both you and other customers in the future.

January 20, 2017

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Employee Rating

Recommendation with reservation The overall experience was positive. Our "personal shopper" Nicole was knowledgeable and helpful. Unfortunately there is too much wasted time sitting More

by out of state buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Nava

Jan 23, 2017

Morris Smith Ford of Leavenworth responded

We are very sorry that you have a few reservations about Zeck after shopping with us. We value your time and are disappointed to hear that you had to wait an unreasonable amount of time for your questions to be answered. We would also like to apologize for your dissatisfaction with the title processing fee as well as an error made by our service department. Customer service is our number one priority at Zeck Ford and we strive to correct any unfortunate experiences like this. We would love to hear from you on how we can improve to better serve both you and customers in the future. Please give us a call at your earliest convenience at 913-727-1650.

November 11, 2016

Dealership Rating
Employee Rating

Incredible car buying experience! My wife and I went to Zeck Ford on a very busy Saturday afternoon and we were immediately taken care of! Jace Grabouski and Nicole Wolter were amazing More

by kufan08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jace Grabouski

Nov 14, 2016

Morris Smith Ford of Leavenworth responded

Thank you for choosing Jace, Nicole, and the whole Zeck team! We appreciate your positive feedback. Please keep us in mind for your next vehicle purchase!

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