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Nicole Mohr
Nicole Mohr at Rothrock Motor Sales

Nicole Mohr | Page 2

Estimator

Rothrock Motor Sales

1648 Plaza Lane
Allentown, PA 18104

4.5
41 Reviews
4.5

41 Reviews

Write a Review

41 Reviews of Nicole Mohr

January 24, 2022

Dealership Rating
Employee Rating

All is good, all people are friendly in Roth rock Nissan, but now we have to pay for diagnostic. More

by sergeysgranit@gmail.com
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Nate Marinelli, Steve Bennett, Jarred Stirk, Chelsea Norton, Mario Sessanta , Spence Moran

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Jan 25, 2022

Rothrock Motor Sales responded

Thank you for taking the time to let us know how we did! Without reviews like yours, we would not know where our dealership needs improvements. Please don't hesitate to reach out if there is anything more we can do for you!

December 11, 2021

Dealership Rating
Employee Rating

They do great work and quality repairs to your car. The sales and service staff in all departments are friendly and helpful too More

by A23DRANGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Craig Stecker, David Leverington, Donna Oswald

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Dec 15, 2021

Rothrock Motor Sales responded

That's what we strive for! Thank you for your positive feedback. We're glad to hear how pleased you were with your service visit. Please come see us again for your future service needs!

September 29, 2021

Dealership Rating
Employee Rating

This place is wonderful!!! The staff there are all great people and very knowledgeable. I only gave 4 stars because my issue that I have had them try to fix isn't solved, so I'm not sure what else I can do. More

by Khorey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Craig Stecker, David Leverington, Donna Oswald

Helpful
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Sep 30, 2021

Rothrock Motor Sales responded

Thank you for leaving your kind review, Khorey! We're very glad to hear that your experience with our team was pleasant. However, it's unfortunate to hear that you left us feeling less than completely satisfied. We'd like to know more about your visit so that we may resolve these issues. Please give Ron Carl, General Manager, a call at 484-223-0554 when you have a moment so that we can discuss this further. We're grateful for your business with us and look forward to talking soon.

September 23, 2021

Dealership Rating
Employee Rating

Great dealership! Easy drop off and work completed same day. Very clean shop recommended them, More

by JASONW206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Craig Stecker, David Leverington, Donna Oswald, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

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Sep 27, 2021

Rothrock Motor Sales responded

We appreciate the recommendations and kind words!

September 03, 2021

Dealership Rating
Employee Rating

Cant be put in 25 words. its not going to happen. something needs to change in there process though with the rental and insurence Co. More

by singlemom24mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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August 31, 2021

Dealership Rating
Employee Rating

My car looked fabulous when I picked it up -& they did a great job. It was an easier experience than I thought it would be. More

by hnovo2020
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 03, 2021

Rothrock Motor Sales responded

This is what we like to hear! Thank you!

July 31, 2021

Dealership Rating
Employee Rating

Service was amazing and easy! Even cleaned my car! I dropped my car off and a week later had it back! Thank you so much! More

by elissavogel.ev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Aug 03, 2021

Rothrock Motor Sales responded

We love hearing this! Thank you so much Elissa for the fantastic review. We look forward to working with you again!

July 31, 2021

Dealership Rating
Employee Rating

They were very professional and made the process very smooth and stress free. I have never had to do this before so I am so glad they were the ones to fix my car. I would highly recommend them to everyon More

by wndy_keller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Craig Stecker , Josie receptionist 5 stars

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Aug 03, 2021

Rothrock Motor Sales responded

This is what we love to hear! Thank you so much for the 5 star rating and the wonderful feedback. We hope to get a chance to work with you again in the future.

July 09, 2021

Dealership Rating
Employee Rating

They always done an Amazing job, ever since I have been driving I always took my cars here to get body work fixed 10/10stars More

by lukasroberts62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, David Leverington, Donna Oswald, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Billy Scorza, Teri Singer

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Jul 13, 2021

Rothrock Motor Sales responded

Lukas, thanks for sharing such great feedback! We're so happy to hear that the team's been able to keep you coming back with great experiences every time. We appreciate your continued business and can't wait to work with you again next time.

July 08, 2021

Dealership Rating
Employee Rating

No comment at all it good no issues with service that’s all thank you. Waiting is good not bad at all and they wash cars More

by Sreyes3705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Craig Stecker, David Leverington, Donna Oswald, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Billy Scorza

Helpful
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Jul 10, 2021

Rothrock Motor Sales responded

Thank you for leaving us a review! We're happy to hear that you didn't experience any issues during your visit. We appreciate your business and hope you come back to see us again soon!

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