Nicole Tonya
Appointment Coordinator
Germain Volvo Cars North Hills
15035 Perry Hwy
Wexford, PA 15090
6 Reviews
Write a Review6 Reviews of Nicole Tonya
October 16, 2026
Since Rahal sold to Germain, the service has gotten worse. An almost 6 week wait for State Inspection and oil change just isn't acceptable for a luxury brand car, especially when my wife's dealership ( worse. An almost 6 week wait for State Inspection and oil change just isn't acceptable for a luxury brand car, especially when my wife's dealership (different brand) is always able to accommodate her in a few days. The customer facing service people make it seem like you're a distraction and are aloof. The only ones that provide a high level of service are the guy that gets you the loaner and the lot attendant that brought me my car after service. The actual tech did a very nice job getting me a video quickly and explained what her did very well. I was also given a list of people to rate who I had no interaction with. I couldn't complete the survey without rating them, so they all got 1 star. More
Other Employees Tagged: Steven Kopczynski, Jim Anderson, Frank Vioral, Nina Zuccaro, Zachary Stadler
June 25, 2026
Second time we had a tire problem on Friday afternoon. Each time the dealer came through and bailed us out including a loaner car. Each time the dealer came through and bailed us out including a loaner car. More
Other Employees Tagged: Nina Zuccaro
June 25, 2026
Service is great, people are great. My only issue is the loaner cars are dirty inside and out. My only issue is the loaner cars are dirty inside and out. More
Other Employees Tagged: Steven Kopczynski, Jim Anderson, Frank Vioral, Nina Zuccaro, Zachary Stadler
June 18, 2026
From the time I dropped my car off for service, thru the repair and loaner car process, everything was handled professionally and with courtesy. Couldn’t have been any smoother! repair and loaner car process, everything was handled professionally and with courtesy. Couldn’t have been any smoother! More
Other Employees Tagged: Steven Kopczynski, Jim Anderson, Frank Vioral, Nina Zuccaro, Zachary Stadler
June 17, 2026
Always a great experience, staff and technicians are professionals and they always treat us with respect and courtesy . professionals and they always treat us with respect and courtesy . More
Other Employees Tagged: Steven Kopczynski, Jim Anderson, Frank Vioral, Nina Zuccaro, Zachary Stadler
May 31, 2026
From start to finish the entire staff was professional and courteous. Provided updates throughout the service. and courteous. Provided updates throughout the service. More
Other Employees Tagged: Steven Kopczynski, Jim Anderson, Frank Vioral, Nina Zuccaro, Zachary Stadler

