Nicole Vasquez

Love this dealership, service department is top notch. They are quick and do great work. Great team. They are quick and do great work. Great team. More

by keithmarquez21 Verified Customer Verified Customer

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Great service as always. I certainly appreciate the loaner vehicle. I live an hour away from the dealership and it makes it easier to get back-and-forth to work and to keep g I certainly appreciate the loaner vehicle. I live an hour away from the dealership and it makes it easier to get back-and-forth to work and to keep going while my vehicle is in the shop. The only thing I can say that I did not appreciate was having to pay a deductible again for much of the same work that was done about a year ago. Transmission work should not come again after around 10,000 miles. It should’ve been warrantied. That’s my only complaint. Everything else was great. More

by Bobbysumner2 Verified Customer Verified Customer

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Thy have done oil change service for my car , happy to helping me with pickup and delivery but after 2 days I saw oil drop on my garage and drive way , it make go there and they checked, they told me, aft helping me with pickup and delivery but after 2 days I saw oil drop on my garage and drive way , it make go there and they checked, they told me, after oil change the mechanic did not clean it properly that’s why oil was dripping. Come on this is Ford dealership how it’s possible, the mechanic be that much unprofessional and careless? I have checked under neat of the car , the underneath cover is super greasy. What you guys recommend? More

by AZAD.KAIHAN Verified Customer Verified Customer

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Great Service. Your team made it very easy to pick up my truck from my house and bring it back. It would have been a nice touch if the Ford Lightning would have bee Your team made it very easy to pick up my truck from my house and bring it back. It would have been a nice touch if the Ford Lightning would have been charged, considering this was a recall appointment and not just a regular service request. Also, it is odd that this was a required visit even though it ended up being just a software update. More

by 1joshuacash Verified Customer Verified Customer

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My service representative JD. was very professional and always courtsey and helpful. I can not say enough representative. Nicole covered for JD while he was out and did a great j was very professional and always courtsey and helpful. I can not say enough representative. Nicole covered for JD while he was out and did a great job as well. More

by FOLEYD99 Verified Customer Verified Customer

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Friendly and thorough service. I appreciate my vehicle being diagnosed and serviced within a few days versus weeks like I’ve experienced at other dealerships. I appreciate my vehicle being diagnosed and serviced within a few days versus weeks like I’ve experienced at other dealerships. More

by latikerl Verified Customer Verified Customer

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My salesman and finance people were very fast and accurate. I have bought several vehicles from them in the past and I will keep on purchasing from this dealership. I am completely satisfied I would accurate. I have bought several vehicles from them in the past and I will keep on purchasing from this dealership. I am completely satisfied I would recommend family and friends. More

by MICHAEL.GEORGE3355 Verified Customer Verified Customer

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Due to some special circumstances, Riata was able to take care of everything I needed from Pickup and Delivery, State Inspection and an oil change with their video multi point inspection... that's was pretty care of everything I needed from Pickup and Delivery, State Inspection and an oil change with their video multi point inspection... that's was pretty cool. Very nice group to work with. More

by sstringer Verified Customer Verified Customer

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Loved the free pickup and drop off so I didn't have to take so much time out of my day to get my truck serviced. Also loved to see the video of the issues and inspection. take so much time out of my day to get my truck serviced. Also loved to see the video of the issues and inspection. More

by Ryan Verified Customer Verified Customer

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Stop the spam! I got four emails and six text messages/day reminding me of the appointment. I'm an adult who can manage my own calendar, I don't need a damned compu I got four emails and six text messages/day reminding me of the appointment. I'm an adult who can manage my own calendar, I don't need a damned computer to auto-nag me! More

by ERIC@GATEWAYROPES.COM Verified Customer Verified Customer

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