Nicole Vasquez

Thy have done oil change service for my car , happy to helping me with pickup and delivery but after 2 days I saw oil drop on my garage and drive way , it make go there and they checked, they told me, aft helping me with pickup and delivery but after 2 days I saw oil drop on my garage and drive way , it make go there and they checked, they told me, after oil change the mechanic did not clean it properly that’s why oil was dripping. Come on this is Ford dealership how it’s possible, the mechanic be that much unprofessional and careless? I have checked under neat of the car , the underneath cover is super greasy. What you guys recommend? More

by AZAD.KAIHAN Verified Customer Verified Customer

Report | Print

Great Service. Your team made it very easy to pick up my truck from my house and bring it back. It would have been a nice touch if the Ford Lightning would have bee Your team made it very easy to pick up my truck from my house and bring it back. It would have been a nice touch if the Ford Lightning would have been charged, considering this was a recall appointment and not just a regular service request. Also, it is odd that this was a required visit even though it ended up being just a software update. More

by 1joshuacash Verified Customer Verified Customer

Report | Print

My service representative JD. was very professional and always courtsey and helpful. I can not say enough representative. Nicole covered for JD while he was out and did a great j was very professional and always courtsey and helpful. I can not say enough representative. Nicole covered for JD while he was out and did a great job as well. More

by FOLEYD99 Verified Customer Verified Customer

Report | Print

Friendly and thorough service. I appreciate my vehicle being diagnosed and serviced within a few days versus weeks like I’ve experienced at other dealerships. I appreciate my vehicle being diagnosed and serviced within a few days versus weeks like I’ve experienced at other dealerships. More

by latikerl Verified Customer Verified Customer

Report | Print

My salesman and finance people were very fast and accurate. I have bought several vehicles from them in the past and I will keep on purchasing from this dealership. I am completely satisfied I would accurate. I have bought several vehicles from them in the past and I will keep on purchasing from this dealership. I am completely satisfied I would recommend family and friends. More

by MICHAEL.GEORGE3355 Verified Customer Verified Customer

Report | Print

Due to some special circumstances, Riata was able to take care of everything I needed from Pickup and Delivery, State Inspection and an oil change with their video multi point inspection... that's was pretty care of everything I needed from Pickup and Delivery, State Inspection and an oil change with their video multi point inspection... that's was pretty cool. Very nice group to work with. More

by sstringer Verified Customer Verified Customer

Report | Print

Loved the free pickup and drop off so I didn't have to take so much time out of my day to get my truck serviced. Also loved to see the video of the issues and inspection. take so much time out of my day to get my truck serviced. Also loved to see the video of the issues and inspection. More

by Ryan Verified Customer Verified Customer

Report | Print

Stop the spam! I got four emails and six text messages/day reminding me of the appointment. I'm an adult who can manage my own calendar, I don't need a damned compu I got four emails and six text messages/day reminding me of the appointment. I'm an adult who can manage my own calendar, I don't need a damned computer to auto-nag me! More

by ERIC@GATEWAYROPES.COM Verified Customer Verified Customer

Report | Print

The service representative was courtsey and professional throughout the appointment. He always kept me informed of the status of my truck. throughout the appointment. He always kept me informed of the status of my truck. More

by FOLEYD99 Verified Customer Verified Customer

Report | Print

Great job they are always trying to make me happy and when ever I call them with a problem they usually take care of it when ever I call them with a problem they usually take care of it More

by dawkinsn13516 Verified Customer Verified Customer

Report | Print