Nidal Hatoum

Messed up the paperwork multiple times and still hasn’t sent my paper work over to the bank for my loan sent my paper work over to the bank for my loan More

by giana.renee28 Verified Customer Verified Customer

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Juwan was extremely helpful in facilitating my switch from a lease into a purchase of a new car. A great experience overall. from a lease into a purchase of a new car. A great experience overall. More

by CGREEK1 Verified Customer Verified Customer

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Tom went over and above to get the transaction finished and Nidal was very helpful in getting us a rental because the vehicle we were getting had not arrived at the dealership yet. and Nidal was very helpful in getting us a rental because the vehicle we were getting had not arrived at the dealership yet. More

by JOEFERR1 Verified Customer Verified Customer

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My experience with the sales Team was exceptional! Thank you, Franco, Kim, Micky! Nidal in Finance got me a great rate, and best of all I got a new car that I truly enjoy driving! They made this easy! Thank you, Franco, Kim, Micky! Nidal in Finance got me a great rate, and best of all I got a new car that I truly enjoy driving! They made this easy! I even bought my insurance there from Jessica! EASY seamless, one stop shopping! More

by dawn.mcgovern.dinwiddie Verified Customer Verified Customer

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They could not accommodate us more. Our salesman Tom Bush was excellent he kept to his word even after the sale. I would recommend Tom and the dealership to anyone. Our salesman Tom Bush was excellent he kept to his word even after the sale. I would recommend Tom and the dealership to anyone. More

by JOEFERR1 Verified Customer Verified Customer

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Ahmed Hassan was a wonderful Rep for this company. Thank you very much!! I do not see his name in the drop down.... please fix that!! Thank you very much!! I do not see his name in the drop down.... please fix that!! More

by FHARRIS6 Verified Customer Verified Customer

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Yousef was very professional kind and helpful. The process was very quick and we were able to see cars go through financing options and purchase the car all within a one and a half hour to two hou The process was very quick and we were able to see cars go through financing options and purchase the car all within a one and a half hour to two hour timeframe. One of the best car buying experiences I’ve ever had. More

by allisonzager Verified Customer Verified Customer

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Everyone was nice very helpful, the process went very smoothly thank you very much k smoothly thank you very much k More

by kalaboyd205 Verified Customer Verified Customer

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probably the worst experience that borders on deceptive. they keep wanting to redo paper work and i have ask for them to just take the car back. Some parts listed on the window sticker were missing and no they keep wanting to redo paper work and i have ask for them to just take the car back. Some parts listed on the window sticker were missing and no one has found or offered to replace them More

by jhhirsch Verified Customer Verified Customer

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We had a nearly 5-star experience at Toyota of Tampa Bay. We drove over an hour to look at a specific used car, which was available, clean, and ready to test drive. Our main sales rep, "T", was incredible in We drove over an hour to look at a specific used car, which was available, clean, and ready to test drive. Our main sales rep, "T", was incredible in every way. He was kind and polite to my party of 3, including my teenager; he helped us evaluate the vehicle in the lot and get out for a test drive; and, most importantly, he advocated for our needs with management. We ended up buying the car, but nearly did not. After a satisfactory test drive, I asked T to draw up the papers. Unfortunately, the sales manager who came to present the offer showed us a total of $24,000 on a $14,000 car!! There were many add-ons that didn't apply and we didn't want, but instead of helping us find a price that worked for both parties he basically told us we were lucky to get the car at that price. We walked. T called a few minutes later and we were able to negotiate an acceptable price. Without his diligence and willingness to work with management to remove some of the bloat (they still stuck us with their $3000 "premium protection plan" -- buyer beware of this fee on every car here!), we wouldn't have been able to take home the vehicle. What would have made this a 5-star visit is if the first conversation with sales management had been about getting us the vehicle we wanted at a fair price, instead of justifying all of their add-ons. Thank you again, T, for your kindness, professionalism, and willingness to listen and discuss!! Also, would like to say we had a great experience signing all the papers with Nidal. He was pleasant, did not unduly pressure us to purchase any additional service plans (though he did present them), and helped us get out in time for a late dinner. More

by BRIAN Verified Customer Verified Customer

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